Hours of Operation
Cars on the lot
Service agent far from friendly until the end when asked
Service agent far from friendly until the end when asked to fill out a review. Tried to upsell me on two items that said were needed. Think because I am female I know nothing about cars.
Grammygsr, our advisors will recommend necessary services to all customers to ensure the safe and reliable operation of all vehicles being serviced. Thank you for the feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota
Best service, professional staff, knowledgeable,
Best service, professional staff, knowledgeable, attentive staff, great experience highly recommend.Matt Rich was great. Highly recommend him.
lcrogers8, Matt is an excellent advisor, thank you for the recommendation. Matt W. - CR Mgr. - Right Toyota
Absolutely, the best experience I’ve had buying a car!
Absolutely, the best experience I’ve had buying a car! I’m recommending Right Toyota to all my family and friends. Big shout out to Tony, Ryan, and Austin! I love my Toyota Corolla Cross. Thank you so much!!
Yolanda, welcome to the Right Toyota Family, we love having you and we appreciate your business. Matt W. - CR Mgr. - Right Toyota
Thank you Matt!!
The service experienced, in the intake, communication and
The service experienced, in the intake, communication and completed repair, was, as it has been in the past, excellent and efficient. I suggest , with regard to the auto rental process, that the system be reviewed and care be given by the rental folks to explain the rental contract detail to the customer, including daily rates, the number of rental days involved and the process when the number of rental days are unknown.
Loshinsky, thank you for the feedback, I have sent your review to our rental department for review. Matt W. - CR Mgr. - Right Toyota
Had oil change and tire rotation.
Had oil change and tire rotation. Technition stated tires were fine and at 8. However at my last visit a technition said my tire wear was only 4 and tires were near bedding replacement. Evidently technitions here only check on tire and I previously had one tire replaced at this dealership so that was the only tire technition checked. This is very poor as I could have a safety problem with the other tires. Not happy about this as maybe service is just rushing through the work.
wfq, we're sorry about the tire issue, please contact your service advisor for assistance. Matt W. - CR Mgr. - Right Toyota
Junior at Right Toyota is always so sweet and
Junior at Right Toyota is always so sweet and professional. Highly recommend him. The only negative thing I can think of is that the waiting area chairs are the most uncomfortable chairs I’ve ever had to sit in. They lean you back too far and lift your pelvis back too. For those of us who work remotely while getting our car serviced, we could greatly benefit from some regular table and chairs to continue working while we wait. That’s all though. :)
ToyotaRy, thanks for the feedback. We have a quiet room available that has internet connection, comfortable chairs, and desks for customers who need a quiet comfortable place to get some work done while they are waiting. Just ask you advisor and he will set you up next time. Matt W. - CR Mgr. - Right Toyota
Always great and fast service.
Always great and fast service. I had to get a loaner this week and the associate there was surly and not very helpful. I had to stand there and wait for him to notice me because he was on his cell phone. Then he sighed at me when I said my insurance card was in the truck in the service bay. The service itself was great as always but a less than stellar experience with the rental desk.
Usncnm, we are sorry for the unsatisfactory interaction you had with our rental staff, we will pass along your comments so we can do better next time. Thank you for the feedback and the generous rating considering, we appreciate your business. Matt W. - CR Mgr. - Right Toyota
Had an incredible experience leasing a new 2022
Had an incredible experience leasing a new 2022 Highlander with Andrew Caccia! I will definitely be recommending Right Toyota & Andrew to anyone who’s looking to get a new vehicle!
Margarida, we're glad you had a great experience purchasing your new Highlander with Andrew. Thank you very much for the feedback about your experience and for recommending us, we appreciate your business. Matt W. - CR Mgr. - Right Toyota
People are very nice.
People are very nice. Had appointment for oil change. Still told me 3 hrs? Way too long with appointment.
Bflat, sorry for the extended wait time, we appreciate your patience we are working on it. Matt W. - CR Mgr. - Right Toyota
I thought everything had been taken care of but realized
I thought everything had been taken care of but realized when I got home that the tailgate lowering control button was not repaired.. will call and ask junior to talk about it
Bill, we're sorry we missed your tailgate issue, please contact your advisor and we will get it handled for you. We appreciate your patience and your business. Matt W. - CR Mgr. - Right Toyota