Rides Unlimited Chicago

3.8

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–4:00pm
Sunday
Closed

Cars on the lot

142 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of Rides Unlimited Chicago are from Cars.com and DealerRater.com

15 reviews

Wonderful Company

4.8
by Valerie Morris on Jan 21, 2021

They were extremely patient and kind to me when buying a car. I bought a 2006 Toyota Prius and I am absolutely loving it so far! I had a few mishaps in the buying process, and they were the epitome of patience and kindness. They were willing to work with me through every part of the process and I cannot stress how thankful I am for it! I went to the Plainfield location and would highly recommend it! Karl is a wonderful person to work with!

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

!!!BUYER BEWARE!!!

1.0
by Darrin M on Aug 21, 2019

buyer beware!!! buyer beware!!! buyer beware!!! sold me a car with major engine repairs needed. i've had the car for only a few months (less than1000 miles), and it will not pass emissions and now i have no car because the repairs are over $3000. no repairs = no plate renewal = $$$$$ wasted!!! these guys are crooked dealers!!! negative 5 stars!!! buyer beware!!! buyer beware!!! buyer beware!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great friendly service!

5.0
by Mike79 on Dec 10, 2018

Came across Rides Unlimited on offer up (first time looking for a car on that site). Contacted Karl via emails, he went over the SUV and sent me additional photos. Once we were able to set up a time for me to come drive it he was very helpful. He ended up staying way after dealership hours due to my wife getting off of work late. We were not rushed, and let us take our time. After we test drove the car it was just as he told us. Were not a family to write review but my wife said we should. We noticed some reviews that were not 5 stars but wanted to see for our selves because they had what we wanted. Overall customers need to take the price in factor when they are buying a used car. Any used car will need so attention. Karl, Thank you again! By far our best car buying experience and keep up the great work.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome experience!

5.0
by Tony on Jun 15, 2018

Thanks Karl! I traded in a car today at the plainfield location and had a very good experience. They offered me top price on my trade in and I didn't have to haggle on prices at all for the car I purchased. Very relaxed professional environment. There was no pushy salesman the price listed was very fair and the car was in excellent condition. I recommend you do your research on used car makes/models and years and also know what to look for when your inspecting the vehicles. This is a high volume lot priced to keep moving merchandise and are sold "as is". That or bring someone who does know about cars. Again thanks Karl, definitely a good guy to do business with, very straightforward and honest, no cheesy sales pitch. First dealer I found someone like that at. I will be back when I need a car again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Customer Service

4.8
by Luis Arturo Sanchez on Feb 07, 2018

I was looking for a car for my Son (20) that keeps studying college and works too. I co-signed to help him out and we found a good used car in good conditions an a good deal that Jason offered to us. Excellent professional service and very understanding of his customer's needs and busy life. I will recommend Rides Unlimited for your next used car!!!

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Satisfied purchase

4.8
by John M on Aug 19, 2017

Spoke with Karl a few weeks ago over the phone. He described the car to me and it sounded like the car was in good shape. Got to the dealership and everyone on staff that day was very friendly and took care of my wife and I. After spending time test driving and looking over the car it was exactly what Karl said. I have been to over 6 dealerships in our search and every time I was disappointed when we got there. He did not hide any issues and made sure we were satisfied with our purchase before we did the paperwork. Overall it was a great buying experience and they had a great selection of used cars.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buying a used car!

1.0
by lazaro villalobos on Jun 26, 2017

Asking for best price on a used car, Never hear back from them...

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Good service

5.0
by Mother of two on Jun 08, 2017

Very fast response and nice attitude. Responsive and good people overall.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Overall satisfied

3.0
by Tom Mort on May 08, 2017

Decent selection of inventory to choose from. If you are looking especially for an older vehicle there were a few to choose from. Mine was 14 years old and fairly clean with a small dent that in my opinion would have been repaired anyplace else before resale but again car is 14 years old and still showed well. Tires had good tread but full of dry rot and will have to be replaced. My car was totalled and I needed a replacement The guys were upfront about the condition of the car with the exception of the tires which they may not have known what to look for at purchase. Doubt they safety inspect the vehicles they offer for ssale other than basic oil changes and detailing. Pretty easy buying experience and knew what I was after when I got there to look. Drove about two and a half hours and got exactly what was explained to me with no surprises. Once again great selection of some older lower priced vehicles and saw a few newer ones. Overall I feel like I got a decent buy and the guys were pleasent to work with. I don't for see myself buying there again mainly because of distance from my home but one never knows. They just happened to have a particular vehicle I was looking for which drew me there because of the fair price and also provided a car fax report. Only disappointment was finding out the tires were in worse shape than they look but buying an as is car you run into that and not blaming them for that.

Customer service 4.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Bad experience, don't let it happen to you

2.0
by EeJay on Mar 28, 2017

Don't buy a car there. The test drive went OK. When I got the car shipped the check engine light was on when I got it, the shipper confirmed it was on when he picked it up. After we checked the code we realized there was something wrong. The engine has a serious problem and needs to be completely rebuilt. I bought the car as-is but didn't get it as-it-was when I bought it. I checked with the dealer and they told me at first they would help me. After a while I realized that was all talk and I am on my own unless they want to pay for the repairs and make me a happy customer.

Customer service 1.0 Buying process 3.0 Overall facilities 3.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.
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