Renton Chrysler Dodge Jeep Ram

4.2

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

120 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Renton Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

307 reviews

Minimum communication, charged more than quoted and...

1.0
by kerikpatton on Jan 25, 2022

Minimum communication, charged more than quoted and suggested services that were unnecessary. Charges far exceeded any other quote but they told me the car would have to be towed off the lot.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Terrible service

1.0
by Chantese Moore on Jan 24, 2022

At first the experience was pleasant. When it came to finalizing the deal numbers changed and the dealership didn’t keep their word. I left my AirPods there and several people stated that they were turn in to later not be found. I provided the location for the AirPods to show management they were in fact at the facility to never retrieve my item. I tracked my AirPods several times to and from the dealership which brings me to the conclusion that an employee stole my property. I attempted to speak with management and received no help. I do not recommend this dealership.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

They just change fuel filter on my ram 2500 and it’s too...

1.0
by Ismailnajiya8890 on Jan 17, 2022

They just change fuel filter on my ram 2500 and it’s too expensive I paid $545 , however the other Chrysler Dodge dealer they just offer me for $380 but they didn’t have the fuel filter in stock

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.

The parts department and service department were...

5.0
by Aimee on Jan 17, 2022

The parts department and service department were exceptionally helpful. Jeremy my service advisor was thorough and kept me updated on the diagnosis and repair of my truck. Everyone I talked to was friendly and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was a pleasure working with Andrea. She was extremely...

5.0
by Sco1221 on Jan 12, 2022

It was a pleasure working with Andrea. She was extremely helpful and patient with all of our questions. She made the car buying experience enjoyable!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had an great experience here Vanessa was very helpful and...

5.0
by nmckay56 on Jan 08, 2022

Had an great experience here Vanessa was very helpful and friendly and held herself with a great welcoming smile

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Andrea is friendly and professional . She assisted me...

5.0
by shwalker on Jan 04, 2022

Andrea is friendly and professional . She assisted me with great care when I was in the market for a car.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

I really like coming to this dealership because they...

5.0
by Lorraine.s2000 on Jan 03, 2022

I really like coming to this dealership because they always take good care of me and explain everything before they charge me. Andrew was very courteous and friendly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This visit was for lightbulb replacement, it was...

5.0
by Mitchell0664 on Dec 24, 2021

This visit was for lightbulb replacement, it was affordable , The service was quick and necessary ,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was very disappointed with the service department. I...

1.0
by M44 on Dec 24, 2021

I was very disappointed with the service department. I made an appointment at CDJR of Renton for the 23rd at 11am. The plan was to check my brakes, oil change, and check out the side mirrors because they occasionally stick. My truck was at the dealership from 11am to about 4:15 pm and the only thing completed was the oil change! They told me that I would need to leave lt and pick it up the next day. This was unacceptable to me and I returned to pick up my truck the same day. The phone system for the business was not working properly and I had to make several calls back because my call was dropped several times. I informed this to a staff member when I finally had a chance to speak with someone but they seemed apathetic at best! What a lack of professionalism. I don’t recommend this dealership. Very unorganized!

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.
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