Red Rock Kia

3.9

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–6:30pm
Tuesday
9:00am–6:30pm
Wednesday
9:00am–6:30pm
Thursday
9:00am–6:30pm
Friday
9:00am–6:30pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

5 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Red Rock Kia are from Cars.com and DealerRater.com

21 reviews

Mike is the best!

5.0
by Janie Long on Dec 19, 2021

I had a great experience at Red Rock Kia! Mike was so helpful. He was not pushy. He was very professional. I would recommend him to anyone looking for a vehicle. He will find you exactly what you are looking for. Thank you Mike for all the help !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great experience

5.0
by Bev Morrell on Dec 14, 2021

I dont like shopping for a new car but Mike made it a great experience. I will be buying my new Sportage from Mike and will recommend to all my friends.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Bad deals

1.0
by Joe on Oct 21, 2021

Very bad deals. Watch your contracts Closely. Bait and switch practices. You really would not want me to go further. Very bad experience. So sorry

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Do not go here! Warning!

1.0
by Tina Frugoli on Aug 06, 2021

Never go here, they are dishonest, including the manager who try’s to present a good face on these reviews. They overcharged us for the base price a few thousand $ over the asking price. They try to hide things by digital process (ipad signature and flash for receipt - no paper print out!). One of the key FOBs was not even for the vin# of the car we bought! That cost us another $400! They don’t return calls. People answering phone refused to give manager (Mike Ingleby’s or Kyle’s)email address. I only got it when he replied to a negative review- trying to save face. Don’t let them fool you.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Transmission replace. 18000 miles

2.3
by randell Lee pell on Sep 11, 2019

2 months to replace transmission. When I got it back had scratches on side and bumper.said would get back to me.nothing.new car no scratches. Wow.

Customer service 1.0 Buying process 2.0 Quality of repair 3.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.

Buying a new car

5.0
by MJ on Mar 19, 2019

Great experience, knowledge staff. Sales person was knowledgeable in all vehicle s. Sales person took the time to explain all features of vehicle. I highly would recommend you buying a car at Grand West Kia.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

oil change

5.0
by PAT HAWKS on Sep 08, 2018

Had very friendly service personnel, they were training a new girl and she was very friendly and informative, waited in the waiting room which was very comfortable. I will be back to get my sedona serviced there when needed. thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

New car

5.0
by Lynne on Jan 18, 2018

I was so impressed with the service I recieved. I will continue my car care needs with Grand West Kia. Looking forward to it. They were so nice and very easy to deal with.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Lynne, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, The Grand West Kia Team

Purchase of new Soul plus

5.0
by Joseph W. Underwood on Jan 12, 2018

We bought our new Soul and also returned it for service through your representative, Nicole. We received excellent instructions on the features, functions, and operation of this car. We are very satisfied with this car as it more than meets our needs and is an enjoyment to drive. Anytime we have questions about the operation or functions of this car, a quick call to Nicole answers our questions. She goes above and beyond the call of duty. For example, we are building a new house and got mud all over our floor mats and floors. Nicole took the car out to the back of your service center and vacuumed it, put our floor mats in the trunk, and cut and pasted plastic material (form fit) to the floors in both front and back of the car. What wonderful service!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nicole assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Grand West Kia Team

Oil Change Service

4.6
by Rhonda P on Jan 09, 2018

The service department was very honest with me about what my van needed and didn't try to push services. I will take it back just because of that!

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the glowing review, Rhonda! We always have our customers best interest in terms of what they need and do not need for their vehicle. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Grand West Kia Team

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