Red Rock Kia
Hours of Operation
Cars on the lot
Mike is the best!
I had a great experience at Red Rock Kia! Mike was so helpful. He was not pushy. He was very professional. I would recommend him to anyone looking for a vehicle. He will find you exactly what you are looking for. Thank you Mike for all the help !
I dont like shopping for a new car but Mike made it a great experience. I will be buying my new Sportage from Mike and will recommend to all my friends.
Very bad deals. Watch your contracts Closely. Bait and switch practices. You really would not want me to go further. Very bad experience. So sorry
Do not go here! Warning!
Never go here, they are dishonest, including the manager who try’s to present a good face on these reviews. They overcharged us for the base price a few thousand $ over the asking price. They try to hide things by digital process (ipad signature and flash for receipt - no paper print out!). One of the key FOBs was not even for the vin# of the car we bought! That cost us another $400! They don’t return calls. People answering phone refused to give manager (Mike Ingleby’s or Kyle’s)email address. I only got it when he replied to a negative review- trying to save face. Don’t let them fool you.
Transmission replace. 18000 miles
2 months to replace transmission. When I got it back had scratches on side and bumper.said would get back to me.nothing.new car no scratches. Wow.
Buying a new car
Great experience, knowledge staff. Sales person was knowledgeable in all vehicle s. Sales person took the time to explain all features of vehicle. I highly would recommend you buying a car at Grand West Kia.
Had very friendly service personnel, they were training a new girl and she was very friendly and informative, waited in the waiting room which was very comfortable. I will be back to get my sedona serviced there when needed. thank you
I was so impressed with the service I recieved. I will continue my car care needs with Grand West Kia. Looking forward to it. They were so nice and very easy to deal with.
Lynne, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, The Grand West Kia Team
Purchase of new Soul plus
We bought our new Soul and also returned it for service through your representative, Nicole. We received excellent instructions on the features, functions, and operation of this car. We are very satisfied with this car as it more than meets our needs and is an enjoyment to drive. Anytime we have questions about the operation or functions of this car, a quick call to Nicole answers our questions. She goes above and beyond the call of duty. For example, we are building a new house and got mud all over our floor mats and floors. Nicole took the car out to the back of your service center and vacuumed it, put our floor mats in the trunk, and cut and pasted plastic material (form fit) to the floors in both front and back of the car. What wonderful service!
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nicole assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Grand West Kia Team
Oil Change Service
The service department was very honest with me about what my van needed and didn't try to push services. I will take it back just because of that!
Thank you for the glowing review, Rhonda! We always have our customers best interest in terms of what they need and do not need for their vehicle. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Grand West Kia Team