Red McCombs Hyundai Northwest

4.6

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–8:00pm
Sunday
Closed

Cars on the lot

84 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Red McCombs Hyundai Northwest are from Cars.com and DealerRater.com

460 reviews

Great experience

5.0
by Kimberly on Nov 05, 2021

The car buying experience was great. Raul was very helpful and got me in the car I wanted. He never tried to sell me something I didn’t want or need and he was very informative.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Dealership

5.0
by Alexis on Oct 28, 2021

What a great place to get a car. Dealers are very diligent in working with you as well as making them comfortable to buy a new car. Thank you to Raul for great work.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best of the Best

5.0
by A.S. on Oct 21, 2021

Gonzo is the Superhero of the service dept! I won't go anywhere else to fix my car and his customer service is off the charts! Rene sold me 2 vehicles and it was totally painless! We will stay a true Hyundai family because of this dealership alone! Gold stars all the way around!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Horrible experience

1.0
by Veteran on Oct 12, 2021

Tried to buy car online. Horrible experience. Buy somewhere else. This dealership doesn't respect all buyers. I had my deal done with Capital one, but this dealership would not hold the car. I'm 250 miles away.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Tried to buy car online. Deal already done thru Capital...

1.0
by douglasfreightsystems on Oct 12, 2021

Tried to buy car online. Deal already done thru Capital One. Just needed them to hold the car, being that I'm 250 miles away. Wouldn't even call me back. Horrible!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The worst service dept I've ever seen the people are so...

2.0
by Robby on Sep 21, 2021

The worst service dept I've ever seen the people are so rude there and takes a week to get a oil changed on my 2020 sonata that I bought there

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.

What an awful experience 😢 We bought a 2016 Nissan Versa...

1.0
by Esbeckerle on Aug 27, 2021

What an awful experience 😢 We bought a 2016 Nissan Versa from them this month. It has broke down three times now with serious problems (alternator, serpentine belt, battery, spark plugs, CVT flush etc). They told us that it passed all inspections. We’ve gotten to drive it less than a week in the past month. We’ve had to have it towed three times. We’ve asked them for help. They refused to do anything. The car had a cracked windshield when we purchased it. They replaced the windshield. And the seal is popping out on both sides. Now we have to bring it in again and have them fix it. I have called and called and called them. They do not return calls. When I finally get someone to talk to me, they say they will talk with someone else and call me back. They do not call back. Our car still has the temporary plates. What a bummer to buy a car that is in bad mechanical condition. Red McCombs do not stand behind their cars that they sell. They do not care that I was stranded on the side of the road with my elderly father-in-law in the heat without air-conditioning. They only seem to care that they sold the car. Besides what we put down on the car and paid for the car, we are out another couple of thousand dollars. We did purchase the extended warranty. However most of what needed done is not covered under the warranty. Be aware that you might be buying a lemon if you purchase here. We were told the car was in good condition. We found out the car was not in good condition. We did test drive the car. It had a little squeal in the belt. I asked them to fix it. They said it was fine. It still squealed. I asked them again to fix it. They said there was nothing wrong with it and to put some oil on it and it won’t squeal. Otherwise the car seemed to be in fine shape. When I asked about the inspection, they said they do a 12 point inspection and not a 17 point inspection. This car passed that inspection.We are very disappointed in purchasing this car from this dealership. As of today, this car is still at a Nissan dealer in the service shop being repaired. At a minimum, we think they should have helped with a rental car, some of the repairs, or at least returned phone calls and taken care of their customer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Service for SCC being out , after waiting 3 hrs just to...

1.0
by amda6 on Jul 04, 2021

Service for SCC being out , after waiting 3 hrs just to have the tech discover it was just a unplugged wheel hub but I had to make the Service Rep tell me what was wrong. It was just sign this and this again having basically bully this xxxxxxx to tell me what was wrong . To add the tech left my driver side car matt dirty with grease again why dealerships fail to use the paper protectors ? This is why Hyundai has customers disgusted with the brand for lack of customer service after the sell!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Just left dealership and rep told me that they match...

1.0
by Jc107980 on May 27, 2021

Just left dealership and rep told me that they match Austin pricing and asked about the lowest pricing for a specific vehicle and said no

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

In and out with great service by Paul Flores. The man...

5.0
by jcarranza on May 18, 2021

In and out with great service by Paul Flores. The man knows his SUVs and and helped my daughter purchase her graduation gift, a new 2022 Tucson! Thanks Red McCombs

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.