Ray Skillman Northeast Mazda

4.8

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00am
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Ryan Gagen headshot

Ryan Gagen

Sales Manager (28 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
Alexsandra Flores headshot

Alexsandra Flores

Team Lead (4 Reviews)
Dealer Experience 4 years
Mark  Galyan headshot

Mark Galyan

General Manager (2 Reviews)
Dealer Experience 32 years
Dealership Experience 3 years

Cars on the lot

122 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ray Skillman Northeast Mazda are from Cars.com and DealerRater.com

740 reviews

Everything Was Good

5.0
by Lisa on Mar 01, 2022

What I needed was addressed in a timely way. As I expected, everyone was friendly and available to help me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Paula on Feb 26, 2022

I really liked the new video text that showed what they were doing with my car, showing me how things looked & providing recommendations, if needed. As always, every employee encountered was friendly & helpful.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Paula, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Ray Skillman Northeast Mazda. If there is anything more that we can do, please come back and see us again. Take care! - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Lyndsay on Feb 26, 2022

I was so impressed with my recent experience. I called with an engine malfunction light on, was told to come in right away, given a loaner and was given a Starbucks card when I mentioned I liked it. Staff was prompt, professional and friendly. Casey provided fantastic service and I’m more inclined to get regular service at the dealership given my recent experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate your input, Lyndsay. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Mirna on Feb 24, 2022

Great service, smooth transaction, did a fantastic job listening to my needs. Definitely came to the correct dealership. Very happy with my vehicle and the representatives that helped me.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for taking the time to leave us this awesome review, Mirna! At Ray Skillman Northeast Mazda, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! - The Ray Skillman Northeast Mazda Team

Fantastic Dealership

5.0
by Vannamarie on Feb 23, 2022

I love the video you guys send of my vehicle when you’re inspecting it. My 6 yr old thought it was so cool… and cool to see a screw in my tire…. which my advisor was wonderful to do business with and helped me get the tire covered. He presented everything at once, meaning, he contacted Mazda and got my coverage figured out about my tire before even presenting it to me, so it was nice having that already figured out. Every person I come in direct contact with at this Mazda location has been phenomenal. They’re my favorite Ray Skillman center to visit.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Vannamarie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Ray Skillman Northeast Mazda Team

Knowledgeable sales representative

5.0
by Dawn on Feb 17, 2022

We were pleased with the knowledge of the sales representative. He was happy to answer all of our questions without making us feel rushed. We felt as if he had our best interest in mind.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Ray Skillman Northeast Mazda Team

Clean facility, great service. Welcoming employees

5.0
by Dennis on Feb 07, 2022

Allen Tarver was great to work with. Was not pushy and not rushed to get the deal done. Financial part was also very smooth.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us, Dennis. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. - The Ray Skillman Northeast Mazda Team

Great service people

5.0
by Christopher on Feb 01, 2022

The new(?) video I was sent was pretty helpful. Short and too the point but told me what I needed. People were great and the chair was comfy

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - The Ray Skillman Northeast Mazda Team

Great and friendly service!

5.0
by Brian on Feb 01, 2022

I really appreciate the nice loaner cars. It's fun to drive a new Mazda model. Also, the service is always friendly.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for sharing this great feedback with us, Brian. We feel our service department is what makes Ray Skillman Northeast Mazda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Patricia on Jan 28, 2022

Casey greeted me with a pleasant smile and explained what they were going to do that day. Also explained they would be sending me a video of my vehicle as they were inspecting it. After it was finished he explained how they checked all my fluids and topped them off and that they had no recommendations that needed any further attention.

Customer service 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for your review! We really appreciate your business and are so happy that <STAFFER FIRST NAME/S> could provide great service to you and your vehicle. We look forward to seeing you again! - The Ray Skillman Northeast Mazda Team

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