Ray Skillman Northeast Mazda

4.8

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00am
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Ryan Gagen headshot

Ryan Gagen

Sales Manager (28 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
Alexsandra Flores headshot

Alexsandra Flores

Team Lead (4 Reviews)
Dealer Experience 4 years
Mark  Galyan headshot

Mark Galyan

General Manager (2 Reviews)
Dealer Experience 32 years
Dealership Experience 3 years

Cars on the lot

123 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ray Skillman Northeast Mazda are from Cars.com and DealerRater.com

733 reviews

Great service people

5.0
by Christopher on Feb 01, 2022

The new(?) video I was sent was pretty helpful. Short and too the point but told me what I needed. People were great and the chair was comfy

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - The Ray Skillman Northeast Mazda Team

Great and friendly service!

5.0
by Brian on Feb 01, 2022

I really appreciate the nice loaner cars. It's fun to drive a new Mazda model. Also, the service is always friendly.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for sharing this great feedback with us, Brian. We feel our service department is what makes Ray Skillman Northeast Mazda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Patricia on Jan 28, 2022

Casey greeted me with a pleasant smile and explained what they were going to do that day. Also explained they would be sending me a video of my vehicle as they were inspecting it. After it was finished he explained how they checked all my fluids and topped them off and that they had no recommendations that needed any further attention.

Customer service 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for your review! We really appreciate your business and are so happy that <STAFFER FIRST NAME/S> could provide great service to you and your vehicle. We look forward to seeing you again! - The Ray Skillman Northeast Mazda Team

Great services and clean facility

5.0
by Maleena on Jan 20, 2022

I love how friendly the staff is and how they work with you when you're having an emergency and don't know what to do.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for writing about your visit with us! I am happy to hear that out staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. - The Ray Skillman Northeast Mazda Team

Great experience

5.0
by Sumaiyah on Jan 20, 2022

My salesman Franklin was very patient and extremely helpful. He wasn’t pushy and made the experience very easy. I didn’t spend hours in there waist of my time. Financing was quick easy and to the point. Upon delivery of my new vehicle I was shown exactly how my new car works. Thanks again!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle, Sumaiyah. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Franklin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - The Ray Skillman Northeast Mazda Team

Top-Notch Customer Service

5.0
by Arthur on Jan 20, 2022

Franklin was amazing in his service from the moment we stepped foot on the sales floor. Brandy did an amazing job convincing us that we'd get the best appraisal for our trade-in and receive a reasonable deal on the car we wanted.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Arthur, Ray Skillman Northeast Mazda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Lou on Jan 20, 2022

Very friendly and courteous. Even the salesman who sold me the car several months ago remembered me. Was under construction but will be nice when done.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Anthony on Jan 19, 2022

It was great working with our salesman, Daniel. He made the buying process easy for me and my wife. Definitely would recommend to family and friends.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Anthony, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Ray Skillman Northeast Mazda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! - The Ray Skillman Northeast Mazda Team

Casey in Service Department

5.0
by Lisa on Jan 07, 2022

Casey is awesome, a true asset to your company. He is always very friendly, helpful and treats customers with cortesy & respect. I didn’t have an appointment that day but was in the area so I stopped to see if they could replace my headlight. He not only took care of my car but also mentioned about how they could buff out the inside of my light domes, a problem I’ve had since I bought the car and have mentioned several times that I couldn’t see good at night, not one other person told me about that service. Also, they found a couple other things I needed done & not only fixed them but Casey went out of his way to get me a loaner car. Amazing as other times when I’ve made an appointment & needed a loaner car it was a big issue. I’ve been lucky enough to get Casey the last few times I’ve brought my car in and he’s been the same each time, definitely values & treats all customers with the best service.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Lisa, we are truly grateful for this awesome review! We are thrilled that Casey was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Justin on Jan 07, 2022

Speedy in and out, video of the techs work, and walk around was outstanding. Always have plenty of snacks, and good coffee free to customers!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team

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