Ray Skillman Northeast Mazda

4.8

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00am
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Ryan Gagen headshot

Ryan Gagen

Sales Manager (28 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
Alexsandra Flores headshot

Alexsandra Flores

Team Lead (4 Reviews)
Dealer Experience 4 years
Mark  Galyan headshot

Mark Galyan

General Manager (2 Reviews)
Dealer Experience 32 years
Dealership Experience 3 years

Cars on the lot

122 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ray Skillman Northeast Mazda are from Cars.com and DealerRater.com

740 reviews

Friendly Staff

5.0
by Hope on Apr 28, 2022

I felt the staff was very friendly and accommodating. I was quick in and quick out with my service. I appreciate the new video feature they have so I can authorize work from my phone too.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Ray Skillman Northeast Mazda Team

Quick and easy oil change!

5.0
by Jessica on Apr 28, 2022

It was an easy process and I love the new procedures you have in place--video of service, an option to add services, etc.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for putting your trust in Ray Skillman Northeast Mazda! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by Ashlyn on Apr 28, 2022

I liked the nee service facility. All the staff were friendly, professional, and kept great communication the whole time when servicing and repairing my vehicle.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Ray Skillman Northeast Mazda Team

Good service experience

5.0
by John on Apr 28, 2022

I love the new spacious lounge. The employees were friendly. I liked the inspection video which was sent to my phone.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. - The Ray Skillman Northeast Mazda Team

Excellent Service

5.0
by Alan on Apr 25, 2022

Truly a professional team they have put together there!!! Casey, Joshua, Wesley, Nathan, and even their Newest Service Advisor, Felicity were all available to help me as soon as I pulled in through their NEWLY BUILT Service Drive!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your outstanding review, Alan! I'm very happy to hear that Casey, Joshua, Wesley, Nathan, and Felicity were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Ray Skillman Northeast Mazda Team

Running light repair of my 2016 CX-5

5.0
by Lisa on Apr 21, 2022

Other than you have my wife's name listed on my car, I was happy with the courteous and fast service. Liked the video follow up.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team

Great Service!

5.0
by Reginald on Apr 21, 2022

The people at Ray Skillman Northeast are a pleasure to work with! I will always return to Ray Skillman NE because they treat me well.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Reginald, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. - The Ray Skillman Northeast Mazda Team

Great Service Department

5.0
by Guy on Apr 16, 2022

The Service Department has always been very helpful with clarifying any concerns or problems I may have. They make sure I understand.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! - The Ray Skillman Northeast Mazda Team

Everything great!

5.0
by Susan on Apr 13, 2022

Great employees, loved the video of my car and the service they were providing coffee and snacks are a plus too!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ray Skillman Northeast Mazda Team

Service, oil change

5.0
by Armando on Apr 11, 2022

All was well fast modern and good attention from employees, i like the new renovations in progress its going to look great

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate your marvelous feedback, Armando. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as fast, modern, and attentive service to our guests. Please come see us for any future needs. Thanks again! - The Ray Skillman Northeast Mazda Team

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