Ray Skillman Northeast Mazda

4.8

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00am
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Ryan Gagen headshot

Ryan Gagen

Sales Manager (28 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
Alexsandra Flores headshot

Alexsandra Flores

Team Lead (4 Reviews)
Dealer Experience 4 years
Mark  Galyan headshot

Mark Galyan

General Manager (2 Reviews)
Dealer Experience 32 years
Dealership Experience 3 years

Cars on the lot

120 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ray Skillman Northeast Mazda are from Cars.com and DealerRater.com

742 reviews

Gr8 service, stellar facilities!

5.0
by Rick on Aug 12, 2022

Mr Williams was very personable, professional, & thorough. He honored his commitment for service & follow up to keep me informed about the status of my car.

Customer service 5.0 Buying process 1.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service!

5.0
by Chelsea on Aug 11, 2022

Casey is awesome! Great service! Happy to drive an hour to get my CX-9 serviced at this location :) Will continue to do so. Friendly staff, awesome people.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Ray Skillman Northeast Mazda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. - The Ray Skillman Northeast Mazda Team

Great service and love the new waiting area

5.0
by Patsy on Aug 05, 2022

Never a long wait and the service advisor is always courteous and professional. Don’t mind the cross town drive to get here.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

To say thank you is not enough, Patsy! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Ray Skillman Northeast Mazda again! - The Ray Skillman Northeast Mazda Team

Great Experience

5.0
by Mario on Aug 04, 2022

Really good service!!!! Really helpful and friendly! Jeremy Falcom was really good and make the process really easy and friendly for me and my family.

Customer service 5.0 Buying process 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your wonderful feedback, Mario. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Ray Skillman Northeast Mazda Team

Great service and overall experience

5.0
by Desiree on Jul 25, 2022

Everyone at the dealership, from sales to finance, was helpful. They went above and beyond to make this a great experience.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Desiree, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know everyone in our dealership went above and beyond to make this a great experience to you. If you have any additional comments and/or questions, please feel free to contact us directly! - The Ray Skillman Northeast Mazda Team

Great Service, Great Employees

5.0
by Marie on Jul 14, 2022

Nathan was awesome! He greeted us as we arrived and was very friendly and knowledgeable. The waiting room was comfortable and had free drinks and snacks which was a nice touch.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. - The Ray Skillman Northeast Mazda Team

Excellent Service

5.0
by Sarah on Jul 14, 2022

It wasn’t crowded, my car was done pretty quickly including extra detail work which was awesome. Thanks for the great service experience!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Sarah and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - The Ray Skillman Northeast Mazda Team

Great Service

5.0
by Lorraine on Jul 07, 2022

Polite... Direct love how the estimate is done and it was pretty fast service! Coffee and chips was a plus!

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Lorraine, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Ray Skillman Northeast Mazda for your vehicle needs. - The Ray Skillman Northeast Mazda Team

Really great service

5.0
by Robert on Jul 06, 2022

I’m always treated professionally they let me know what the problem is with my car what has to be repaired what should be repaired and what can wait I was treated as if the customer really matters

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - The Ray Skillman Northeast Mazda Team

Great service

5.0
by John on Jun 25, 2022

The service experience is always professional and courteous. I trust the work being done on my car. The addition of the video inspection, giving me the opportunity to see my car while it’s in the shop is very helpful. The service team went above and beyond expectations, including buffing a scratch on the car at no extra cost.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

John, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know that our team went above and beyond to address your concerns. If you have any additional comments and/or questions, please feel free to contact us directly! - The Ray Skillman Northeast Mazda Team

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