Queens Auto Mall

4.5
134-01 Atlantic Avenue Richmond Hill, NY 11418
(347) 894-5464

Hours of Operation

Service
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
10:00am–8:00pm
Sunday
11:00am–6:00pm

Cars on the lot

242 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Queens Auto Mall are from Cars.com and DealerRater.com

2077 reviews

El mejor dealer en NY

5.0
by Ángel on Apr 09, 2022

Gracias a la señorita Jessica por su paciencia y de igual manera Cassandra por sus atenciones, Pude hacer mi trade y llevarme a casa el auto que Yo quería y lo mejor de todo que Todo fue Rápido y suave! Les recomiendo preguntar por Jessica si quieren comprar un vehículo, volveré pronto por otro carro, Gracias Queens Auto Mall!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Thank You Queens Auto Mall

5.0
by Shernita Butler Ancrum on Mar 10, 2022

This is my second experience purchasing a car at Queens Auto Mall. I was very satisfied with the professionalism and attention to details with purchasing a car from this dealership. John the sales representative was very attentive to my needs of selecting a car best suitable for me. I highly recommend Queens Auto Mall for your automobile shopping needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They sold me a car that is a lemon.

1.0
by Kspraggs0113 on Mar 04, 2022

They sold me a car that is a lemon. After going multiple times to get it fix, they didn't fix anything. I still had hope after multiply trips to location and months. They don't help, are rude and not up to date on the laws. Ray should be fired.
Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

I was told to have my lawyers call their lawyers instead of given realistic solution.

Exelent

5.0
by Elizardo Romero on Feb 15, 2022

I had a great experience at this dealership, they were very profesional and helped me through the process of buying my new car. Defenitly recomend this place.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Gracias Jessica

5.0
by Antonio on Feb 13, 2022

Excelente atención, si estás en busca de compra o financiar un Auto , recomiendo a Jessica ella muy amable en todo momento, la señorita Cassandra en financiamiento, se toma su tiempo para explicar todo, Les recomiendo Queens Automall para su próxima compra!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Wonderful

5.0
by Sheshe on Feb 12, 2022

Wonderful I had a great experience with Queens auto mall See Mr. Red! He’s amazing and he got the works I love it here come check them out
Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great people

5.0
by Miguel on Feb 05, 2022

Great people . Great service , people in queens auto mall gets the job done . Everyone here is very helpful in. Gets the job done defenitly .. e
Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very satisfied

5.0
by Nelson on Feb 02, 2022

Edwin was great very helpful with my first vehicle purchase i recomend you see him and Queens Automall staff Excellent service, easy and simple very happy with my vehicle and looking forward ti working with them for my next vehivle Thanks
Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Perfecto Perfecto Perfecto Perfecto gracias Graci

5.0
by Liliana on Jan 26, 2022

Edwin Thank you for de servicio.. im happy for the car and the help Perfecto gracias Gracias Perfecto Perfecto Gracias muchos gustos gracias Perfecto gracias

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Don't expect to get a referral check from them.

1.0
by Richard on Jan 24, 2022

I was a promised a referral check for over 2 years and after being given the run around They finally told me that there are no notes left on my account with them that can validate the referral even after confirming the person I brought in who made the sale . I will never do business with these con artist again

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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