Quality Value Auto Sales

4.9

Hours of Operation

Sales
Monday
9:30am–7:00pm
Tuesday
9:30am–7:00pm
Wednesday
9:30am–7:00pm
Thursday
9:30am–7:00pm
Friday
9:30am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

57 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Quality Value Auto Sales are from Cars.com and DealerRater.com

255 reviews

I based my purchase on the record of seemingly good

1.0
by kyleking777 on Mar 20, 2022

I based my purchase on the record of seemingly good reviews. I bought a 1998 Jeep Cherokee XJ on March 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really good shape for the year. It was clearly garage kept, and it was also the exact model and year I had been searching for. 2. I was told by the two salesmen who work there, that the jeep was just recently serviced with all new fluids, new shocks, coils, front a rear diff fluids, etc. 3. It was claimed to be a one owner locally owned vehicle (however there were actually two owners because the owner of the car lot registered it and drove it for 6 months, even though I was told they just got a jeep 2 weeks prior to me coming in) 4. These jeeps have become hard to find, and if you can find one in original form, in good condition, they are worth more than book value states. I did my due diligence and checked the jeep inside and out, and visited the lot more than one time going over the jeep. I discovered the AC did not work, and they claimed it has always worked. I took it for a test drive and everything seemed fine. I asked for a detailed list of all the things completed when it was serviced, and they backtracked and said they couldn’t remember what all was done. When I came in to buy it, one salesman said the price was firm and impossible to improve on, however the other salesmen had already told me he would take 500$ off the asking price. They honored the 500$ off. I drive the jeep home and felt very pleased about my decision. Today is March 16th. 4 days have gone by, and 50 miles since I left. I have a huge puddle of coolant in my garage. I have traced it to the water pump. However Thin is 150$ fix and a weekend of my time. So not a deal breaker as it’s an old jeep and likely the original water pump. However, the rear end has developed a bad whine. I took it to a local shop and they pulled the diff covers off. They determined the gear oil is completely burned and destroyed, as are the gears in the rear end. So after 4 days it has become unable to drive and the cost for new ring and pinion gears, oil, bearings, etc, is around 1,500$. Obviously this is very upsetting. I reached out to the salesman I worked with. I explained the situation and asked if there was anything they could do. Hoping they would offer the customer service to either have the mechanics that “just serviced” the jeep, repair this. Offer to cover a repair from my mechanic, or at least offer to split something. They did not. They told me all cars are sold as is and told me they could forward me the as is paperwork again if I lost it. They completely ran away from any costumer service once they had my money in their hands. I will not work with these guys again and if you have the ability to buy from another small local dealer here in tulsa I would highly suggest it. I’m reasonable and I understand it’s an older jeep and of course it’s not perfect. That’s where the AC leak and water pump leak fall into. However, when I pay double book value, for a jeep, I kind of expect the to not have to add a few thousand more on top of it to make it drivable. Even if this was preventable, I still expect a dealership that prides themselves on customer service, to step if and offer some sort of help. Not tell me to kick rocks.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Terrible experience. Buy else where in tulsa

1.0
by Kyle on Mar 16, 2022

I based my purchase on the record of seemingly good reviews. I bought a 1998 Jeep Cherokee XJ on March 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really good shape for the year. It was clearly garage kept, and it was also the exact model and year I had been searching for. 2. I was told by the two salesmen who work there, that the jeep was just recently serviced with all new fluids, new shocks, coils, front a rear diff fluids, etc. 3. It was claimed to be a one owner locally owned vehicle (however there were actually two owners because the owner of the car lot registered it and drove it for 6 months, even though I was told they just got a jeep 2 weeks prior to me coming in) 4. These jeeps have become hard to find, and if you can find one in original form, in good condition, they are worth more than book value states. I did my due diligence and checked the jeep inside and out, and visited the lot more than one time going over the jeep. I discovered the AC did not work, and they claimed it has always worked. I took it for a test drive and everything seemed fine. I asked for a detailed list of all the things completed when it was serviced, and they backtracked and said they couldn’t remember what all was done. When I came in to buy it, one salesman said the price was firm and impossible to improve on, however the other salesmen had already told me he would take 500$ off the asking price. They honored the 500$ off. I drive the jeep home and felt very pleased about my decision. Today is March 16th. 4 days have gone by, and 50 miles since I left. I have a huge puddle of coolant in my garage. I have traced it to the water pump. However Thin is 150$ fix and a weekend of my time. So not a deal breaker as it’s an old jeep and likely the original water pump. However, the rear end has developed a bad whine. I took it to a local shop and they pulled the diff covers off. They determined the gear oil is completely burned and destroyed, as are the gears in the rear end. So after 4 days it has become unable to drive and the cost for new ring and pinion gears, oil, bearings, etc, is around 1,500$. Obviously this is very upsetting. I reached out to the salesman I worked with. I explained the situation and asked if there was anything they could do. Hoping they would offer the customer service to either have the mechanics that “just serviced” the jeep, repair this. Offer to cover a repair from my mechanic, or at least offer to split something. They did not. They told me all cars are sold as is and told me they could forward me the as is paperwork again if I lost it. They completely ran away from any costumer service once they had my money in their hands. I will not work with these guys again and if you have the ability to buy from another small local dealer here in tulsa I would highly suggest it. I’m reasonable and I understand it’s an older jeep and of course it’s not perfect. That’s where the AC leak and water pump leak fall into. However, when I pay double book value, for a jeep, I kind of expect the to not have to add a few thousand more on top of it to make it drivable. Even if this was preventable, I still expect a dealership that prides themselves on customer service, to step if and offer some sort of help. Not tell me to kick rocks.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Terrible service, unprofessional, and bad value

1.0
by Lola on Mar 12, 2022

Should have listened to the reviews about their terrible service. This place is awful. Worst car dealership I have ever dealt with. Told me the title would be sent within 30 days. When the 30 days were up. I called and they said the bank had it. Bank did NOT have it. Called them again, and they said oh we do have the title. Do you want to come and pick it up. Do your job and mail the title like you said you would. Terribly unprofessional. I wouldn't recommend this place to anyone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

I contacted this dealership several times trying to buy a...

1.0
by Daisy on Jan 08, 2022

I contacted this dealership several times trying to buy a vehicle and they never got back with me. I had a trade in as well as a cash offer. He said he would call me back everytime. This went on for a couple weeks and I finally just quit calling. I still haven't heard anything from them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Best car purchasing experience.

5.0
by The Fishers on Dec 09, 2021

We had a great experience in purchasing our Jeep Liberty. Scott and Dakota were so helpful in getting everything in line for us to take our car home. It was the smoothest and easiest purchase we have ever had. Great dealership!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Dealership

5.0
by Emily Myers on May 28, 2021

super helpful and great service! a very fast and non-stressful buying process and a wonderful experience! has super clean and nice cars as well! 12/10 recommend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

excellent service

5.0
by Charles on May 28, 2021

Scott was very helpful and I would highly recommend going to see him. Great value

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Wasn’t pressured at all. I knew I was going to buy a car...

5.0
by ianhawk436 on Apr 14, 2021

Wasn’t pressured at all. I knew I was going to buy a car that day, so I was expecting to have to deal with a long, drawn out process. That, never happened. The paperwork was done in 30 minutes and I was down the road in the car I picked out. All in all, a 6 star experience. I got a really nice car too.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I came to test drive a used Nissan Frontier.

5.0
by Aaron McMasters on Jan 07, 2021

I was treated kindly, in and out within 1 hour and completely satisfied with my buying experience. I will definitely be a repeat customer and would recommend this place to my family and friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Truck Purchase

5.0
by Nate Cantrell on Nov 23, 2020

QVAS has a good selection of 4x4's, easy to work with and no hassle employees. S. Wilson was awesome! Test drove a pickup, they entertained my offer, and even lowered the price over concerns I had with the truck. I bought it. Thumbs up.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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