Pure Honda Ferndale

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

51 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Pure Honda Ferndale are from Cars.com and DealerRater.com

45 reviews

Pure Honda is awesome - Happy car buyer

5.0
by Sean Vankowski on Feb 21, 2022

Very great experience at this dealership. The staff are all welcoming and really helpful. The salesperson who helped with my purchase answered all of my questions and had great knowledge of the Honda vehicles. I was able to learn more about Honda’s Certified Pre-Owned program and all the awesome benefits that come with a Certified Pre-Owned Vehicle!! Especially with the shortage of new cars, Certified Pre-Owned is for sure a fantastic option!! The sales staff and management are not your typical high pressure sales staff. They also introduced me to the service and parts departments who also had a very warm and welcoming staff. I will definitely be back for my maintenance and will be recommending Pure Honda to all of my friends!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Sean, congratulations on your new Honda!! We greatly appreciate your AWESOME review, thank you so much!! We are thrilled to hear of your great experience with our team - we strive to provide the very best customer experience possible, the Pure & Simple way! We hope you enjoy your Honda for many miles to come and look forward to seeing you for your first oil change! - Your friends at Pure Honda Ferndale

RUN-DON'T WALK AWAY FROM THIS DEALERSHIP!

1.0
by Very dissatisfied former customer on Mar 22, 2021

I am not happy at all with my car nor certain members of the staff at this Dunning Honda. Nathan (so called "Manager") called me on the phone to harass me and admonish me for leaving a negative review. Seriously? I guess a little more respect and professionalism is warranted, isn't it Nathan? I would never buy a car from this dealership if this is the way customers (NOW FORMER CUSTOMERS) are treated. Beware of this one folks.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Service

5.0
by He retired. on Jan 23, 2021

Wonderful!! Serviced my car for 11 years starting with Ferndale Honda! Cliff who is always their take care of things I am not aware of. I truly value his compassion and concern for me over the years. Love him!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Dunning Honda sold us lemon 🍋

1.0
by Ranald Rabon on Dec 23, 2020

We test drove a car at Dunning Honda. Decided to purchase the vehicle. We asked salesman RON WHITE several times about purchasing a warranty. He said we could purchase one. When my fiance went to pick up her new vehicle. RON WHITE told her she had to purchase the warranty in 7 days and the warranty department would contact her. HE LIED. When we spoke to the manager SHELDON TAYLOR of the dealership he said thats not how its done...but I can't do ANYTHING ABOUT IT. So now because RON WHITE lied and DUNNING HONDA does not give a xxxx. IT WILL TAKE 3000 DOLLARS TO FIX THIS VEHICLE!!!!!!!! I WOULD NOT BUY A TIRE PATCH FOR A BICYCLE FRON RON WHITE OR DUNNING HONDA. I WILL BE POSTING ABOUT MY BAD EXPERIENCE AT DUNNING HONDA.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Ranald Rabon, we regret to hear that you are displeased with your recent experience with Dunning. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around.

Great service. Everyone was friendly .

5.0
by R Stoll on Jan 26, 2020

Great service. Everyone was friendly and helpful. I would definitely recommend the dealership to friends and family and neighbors. It’s been a few years since I’ve purchased a new vehicle so I was not up to date on these newer vehicles and they were great in teaching me how to use all these new features.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Customer

5.0
by S.Ayers on Jan 16, 2020

My service repairman was really nice . Everyone was very polite and helpful. My car was repaired in a very timely manner. The manager of the dealership came up to me to introduce himself. I was very impressed with that type of customer relationship.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Customer

4.0
by Bev callier on Dec 03, 2019

Excellent service always with Cliff . Purchased car from this dealer and always request Cliff to handle all my service issues. Outstanding performance, Excellent ,Excellent, Excellent

Customer service 5.0 Buying process 1.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buyer

5.0
by Joseph Daman on Nov 01, 2019

Excellent service in showing different car models and their features helped me to choose the right car with the right features that fits my needs.(that is Michael) my salesman.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Customer

5.0
by Charlie. Pernik on Oct 31, 2019

Very friendly they do their work properly efficiently and with a lot of pride everybody’s friendly from cashier to service writer and sales department facility are very clean

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Customer

5.0
by YES, when it was Ferndale Honda on Oct 05, 2019

I had a very pleasant experience. The people were very polite and experienced. I would recommend this location and plan to return when I need service on my vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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