Prime Auto Sales of Uniontown

2.9

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

42 cars available See all Cars

Dealership reviews

2.9
Rating and reviews of Prime Auto Sales of Uniontown are from Cars.com and DealerRater.com

75 reviews

Very poor, text and sent messages several times, never

1.0
by gd on Sep 22, 2022

Very poor, text and sent messages several times, never heard back, they are 3 hours away, an all I asked was if the car was still there... Don't go here... waste of time.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Horrible Experience

1.0
by Chris on Sep 20, 2022

Where do I start? First, I bought a truck sight unseen except through Facetime (my fault I know), was told some surface rust on vehicle but not bad. Bought vehicle anyway and waited 14 days to receive vehicle from a shipper. Still no title for vehicle as of 2 months later. Failed VA State inspection due to rust on frame and a hole in frame beside steering box. Mechanic told me DO NOT DRIVE THIS VEHICLE! IT IS A DEATH TRAP! When frame breaks, which it will eventually, then all steering is lost. Now I'm left with vehicle I can't drive or registar/title in my name because I have no title. Have sent text, pictures and multiple phone calls, told dealer to call me ASAP and haven't received a call back (over a week ago) Poor service and even worse vehicles!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Good good good good good good good good good good good

4.0
by Skyking7471 on Aug 24, 2022

Good good good good good good good good good good good good good good good

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

RUSTY CARS AND ETHICS

1.0
by Rob S on Jul 22, 2022

ZERO STARS!!! NO. JUST NO! I have an $8,000 "rusty" boat anchor thanks to Pete and his brother. I flew in to get the Jeep (that looked good in the pictures, concealing the rust), only to be stood up at the airport (they said they would come pick me up). The drive back to the Carolinas took two days because the Jeep I bought overheated every 45 minutes. The transmission started making noises by the time I was 25 minutes away from their shop. I took it to two different mechanics (Ford & Jeep) here in Charlotte, NC> They said head was blown, radiator full of 'stop leak' and rust, trans fluid and engine oil/gas. Brakes were worn out and rotors needed to be totally replaced. Tires needed replacement, shocks need replacement, suspension components rusted to a dangerous condition. Basically, needed everything. Why did I not read these guys reviews before I bought I will never know....and never do again. Based upon the others on here, I am not alone. Please save your self money, time, safety, etc. I am pursuing relief through all legal avenues, BBB, State of Ohio and anything else I can....class action lawsuit anyone? Do not let cheap prices and pretty pictures influence you - these cars are junk, these guys are not ethical.

Customer service 2.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Very poor signage.

1.0
by Kingsolomon1953 on Jul 06, 2022

Very poor signage. We arrived at the same time as another couple. The sign in the window said "be back in 10 minutes. We browsed the lot for at least a half hour. When we left the other couple was still waiting. No one from the dealership ever showed up. A long drive from Akron and a waste of time and gas.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

DO NOT BUY FROM HERE!

1.0
by Donald on May 26, 2022

Run! Run as fast as you can in any other direction! Purchased the car the 23rd, they didn’t deliver like they were supposed to, so we get there on the 25th and the car is WRECKED! It wasn’t listed on the car fax, and since we trusted cars.com, we had already sent the signed paperwork sight unseen. Well they told us the wrecked car with the drivetrain issues is now our problem. Went on to find 67 open complaints with the Ohio attorney general. And an F rating with the BBB…

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Not even worth it.

1.0
by Jade. on May 18, 2022

I have asked multiple times, by email, text, etc. to simply find out if a car was even available or not before driving an hour and a half to see it in person. No one can get back to me. I received an automated email in response to another vehicle there, which came off as incredibly rude as it is, and now that I was trying to find out more information on this car, no one could get back to me. Very poor customer service. I would never buy a car from someone who can’t even take a moment out of their day to let me know whether or not the car is still available. Normally, it’s the other way around of dealerships sending me multiple messages. Why should I have to continuously send messages, only to be ignored? Horrible.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I enjoyed discussing the car we were considering buying

5.0
by tgeo26 on May 02, 2022

I enjoyed discussing the car we were considering buying with this dealer. I asked for photos of certain areas, and got what I needed to help me decide NOT to buy the car. I would have no problem shopping at this dealership again! Some cars just don't rust well, especially when they are older than ten years old.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Seems like they don't care about a potential customer as

1.0
by Jerry Anderson on Mar 20, 2022

Seems like they don't care about a potential customer as I texted the guy that I was told to contact and ask him if I could call him and I got a short text answer of "NO", I ask/text this same guy a couple times to talk to me via email and he never bother to reply. Almost as if I was a nuisance to him. His name was Pete. Wrote them again a couple weeks later and was told to talk to Alex. At least Alex talked to me. I won't buy a car from this business with a salesman with such a bad attitude like Pete has. He wouldn't even talk to me for just a few minutes. I have the cash to buy the Cadillac I was interested in from them but found another Cadillac not far away. Perhaps if I had been treated better they would of had a sale. I was ready to buy it.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Prime Auto Sales Mar 20, 2022 Jerry Anderson Seems like they don't care about a potential customer as I texted the guy that I was told to contact and ask him if I could call him and I got a short text answer of "NO", I ask/text this same guy a couple times to talk to me via email and he never bother to reply. Almost as if I was a nuisance to him. His name was Pete. Wrote them again a couple weeks later and was told to talk to Alex. At least Alex talked to me. I won't buy a car from this business with a salesman with such a bad attitude like Pete has. He wouldn't even talk to me for just a few minutes. I have the cash to buy the Cadillac I was interested in from them but found another Cadillac not far away. Perhaps if I had been treated better they would of had a sale. I was ready to buy it.

I got my Chevy equinox from there and so far so good.

5.0
by Jewlz on Mar 18, 2022

I got my Chevy equinox from there and so far so good. I’m loving it. It rides smooth and it’s pretty clean. Just the right size for my family. They were easy to work with and I’d purchase with them again and refer people to them as well. Thanks Prime for my new ride!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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