Prescott Honda

4.9

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–6:00pm
Sunday
10:00am–5:00pm

Cars on the lot

71 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Prescott Honda are from Cars.com and DealerRater.com

1914 reviews

Paul kept me informed of additional findings and...

5.0
by Kat on Jan 27, 2022

Paul kept me informed of additional findings and increased completion time. Very professional and friendly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Chris was great to deal with as a service rep me made the...

5.0
by wallyburgess on Jan 27, 2022

Chris was great to deal with as a service rep me made the experience easy and had my car out quickly. Thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Errol was great -helpful but not pushy and worked within...

5.0
by whitneywalters on Jan 26, 2022

Errol was great -helpful but not pushy and worked within the price range we were looking for.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent and friendly Customer service personnel. My...

5.0
by Great service on Jan 26, 2022

Excellent and friendly Customer service personnel. My service was completed in a timely manner. Thakns

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I requested information on used cars within my price...

1.0
by User on Jan 25, 2022

I requested information on used cars within my price range before arriving so it wasn't a waste of time if the car was already sold and they took forever to respond. When my husband and I arrived we walked around to see if we could spot the cars we were interested in as well as any other potential options. We found a car we had not seen online and continued to look at it until one of the dealers walked out and kicked us out of it laughing saying she just sold it. It was very rude and unprofessional. We shrugged it off because we needed a car and decided to talk to someone else about the cars we'd seen online. We only found one of the cars we saw online and were in a tight spot with our car situation so we went with it and tried to negotiate the price. THEY WOULD NOT BUDGE WHATSOEVER, not even at a modest offer, ON A USED CAR. It was absolutely insane. And so a little disappointed I inquired about the other car we were interested in and the dealer said it's at a sister site in the valley. Which no one decided to disclose when we had inquired online BEFORE we arrived. We still really needed a car so I asked for the location of the sister site and the dealer instantly said that it had sold and she'd "double check" but was pretty sure it sold. Of course she came back with some bogus story and said it sold. I was so frustrated. After that my husband and I left but I couldn't believe what just happened so I inquired about the car that had "sold" online again under a different name. It was miraculously available. They were just looking for a means to an end, trying to push us into a price we were not comfortable with, being entirely not understanding of our situation. Horrible, horrible experience! I suggest you do NOT give them your business.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I am very appreciated for Paul's prompt attention to...

4.0
by honda on Jan 20, 2022

I am very appreciated for Paul's prompt attention to resolve the tail gate sensor problem.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

We were greeted by Karen Alanis and immediately felt...

5.0
by Sharden on Jan 17, 2022

We were greeted by Karen Alanis and immediately felt welcome. We told Karen what we were looking for and she found the exact vehicle we were looking for. Karen made sure that we understood all the features of the 2022 Honda Pilot. Both Karen and Mike Pitts, the Finance Manager, were very well versed in filling out all the paperwork--thoroughly explaining every line item of the contracts. As we were preparing to leave, Karen sat in the vehicle with us and showed how to connect a phone to the system, as well as explaining every other detail. When it is time to replace this vehicle, I would not hesitate to return to Prescott Honda.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding. Every Prescott Honda employee was...

5.0
by SMAhern on Jan 16, 2022

Outstanding. Every Prescott Honda employee was welcoming. Every person was smiling and relaxed. Without exception, they appeared happy in their jobs which was conveyed to me, your customer. Dustin was my sales person. One of his first statements was concerning my obvious stress. He assured me that he would work with me and I could let go of the stress. He was absolutely correct. I wish I could convey how professional he was, yet so caring. My thanks also to Kelly. My experience two weeks prior at a competitor with their finance person was unpleasant. High pressure which made me unhappy and uncomfortable. Kelly was the polar opposite. My thanks. I can say only positive things about this dealership as so well represented by it’s staff.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We have loved this dealership from the day we purchased...

5.0
by Carol Bottjer on Jan 13, 2022

We have loved this dealership from the day we purchased our 2016 Honda Pilot. Everyone is so kind and helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

handicap person

1.0
by Ron Van Dorne on Jan 12, 2022

Traded in my vehicle with handicap license plate And Honda refused to give me handicap plate for my new car I bought. They said I would have to go to the DMV to get a handicap plate even though I have letters from my doctor from California Arizona showing I am a handicapped person. I am unable to walk more than 20 yds from nerve damage in my legs. I would never recommend this dealership this dealership they are all screwed up now how do I get to the DMV beening handicap and have to walk into the office at the DMV.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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