Premier Honda

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

69 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Premier Honda are from Cars.com and DealerRater.com

366 reviews

Where's the INTEGRITY in Management

1.0
by Citizen on Jan 19, 2022

Just spoke with the Finance Manager and he was very RUDE and BLUNT. It's very sad that in '22 during a pandemic it's hard to find respectable people especially in Management. He literally tried to down play me and my questions and refused to give his name but assured me that he was the only Finance Manager their. WOW, how is this so. I would NEVER recommend this dealership to anyone and I pray whatever is going on in this gentlemen life he's reminded of how he treats people seen and unseen.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Tavares service advisor great very fast knowledge...

4.0
by Dillon on Jan 18, 2022

Tavares service advisor great very fast knowledge respectful of my time offered options for better engine performance

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Miss Ashton Smith was very professional and very helpful...

5.0
by maria.breland on Jan 08, 2022

Miss Ashton Smith was very professional and very helpful She listen very well and she helped me a lot on the vehicle that I want it I’m very satisfied

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great customer service!!! Always get the job done!! Taraz...

5.0
by T on Jan 04, 2022

Great customer service!!! Always get the job done!! Taraz is one of my favorite workers

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Got me in fast and the whole service team was courteous...

4.0
by Wayfer760 on Dec 29, 2021

Got me in fast and the whole service team was courteous and helpful getting me a ride to and from work.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Prompt courteous service very friendly staff parts for...

5.0
by Grandhonda on Dec 28, 2021

Prompt courteous service very friendly staff parts for vehicle on site and knowledgeable service technicians.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The first thing I'm going to talk about is the bait and...

1.0
by BT504 on Dec 23, 2021

The first thing I'm going to talk about is the bait and switch tactics of this dealership. They tell you one thing to get you in the door, then once you're there, it's as if whatever was previously discussed gets thrown out the window. We weren't going to deal with Premier due to the bad experiences two relatives of mine had with them; however, I received a phonecall from them in regards to possibly selling my car. I figured with the current market, and how big of a demand used cars are in right now, that it would be a simple process. Yeah, I was wrong. The salesman called and I informed him that I no longer had the car he called about, but that a 2022 Honda CR-V LX was recently purchased and I was looking to upgrade to a Special Edition, because that trim suited my needs better. I was told to bring it in and I could do an even trade on it. The MSRP on the Special Edition is around $1,000 more than what my car was. I'm in a 48 month contract on my current car; Premier wanted to put me in a 60 month contract in order to keep my same note. So the whole even trade conversation that was had became non existent. This brings me to my second complaint. I don't think they realized that we have a pretty decent grasp on the current used car climate. The dealerships are marking up the price of used cars to customers, and offering more to customers for their trade ins. But at Premier, we were told that my car had depreciated, and because of that, they are going to have to sell the car for cheaper. I was also told that because the car is so new, there is no value on it right now. My sister (who they kept calling my mother) told them that we could bring the car to Carmax and get at least $30,000 for it. We were told that there's no way they're going to offer that much and to pull CarMax up on the phone right then and there. Told them that CarMax will have to do an in-person appraisal and won't price that car online. I brought the car to Carmax when we left from Premier and was offered $32,000. This dealership is a con that uses bait and switch tactics. My household just purchased 3 2022 models from 3 different dealers (Honda, Chevrolet, Subaru), and did not have any one of those dealers play games the way Premier did. Now I see for myself that the bad things I've heard (and seen from other reviews and news stories) about Premier are completely true and justified.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Prompt service and personable. There was plenty of space...

5.0
by Ace on Dec 21, 2021

Prompt service and personable. There was plenty of space in the waiting room that help me feel safe.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great dealership from sales to service. They care about...

5.0
by Florence on Dec 18, 2021

Great dealership from sales to service. They care about their customers. I highly recommend Premier Honda of New Orleans.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very efficient!!!Service advisor was very helpful and...

5.0
by footdr99 on Nov 26, 2021

Very efficient!!! Service advisor was very helpful and did not need much info from me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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