Premier Chrysler Jeep Dodge Ram Buena Park
Cars on the lot
Dealership reviews
383 reviews
Oil change and tire rotation
It was the first time I’ve been to this dealership. The customer service was great and my truck was serviced in a timely manner. I’ve have had nothing but bad experiences at the other dealership that I’ve gone to and will only return here for service or to make another purchase. Thanks
Hi Mike, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!
Time for an oil change and a tire rotation, and a
Nice, clean place. Everyone is friendly and helpful. They were quite busy, so it took a little longer than usual. William came by twice to give us updates.
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Amazing service by Lou
The number one reason I go to premier jeep is Lou in the service department! Lou is always going above and beyond for he’s customers . Today I walked in with an issue. No questions asked Lou was there to help me out. I was in and out in no time with my issues resolved. Lou is amazing..
Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!
Great service
It was great service, didn’t have to wait along time, was about pretty quick, was help right away. Was giving all the information that I needed.
Hi Nancy! It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!
Great Customer Service
William Enriquez was really professional. He was friendly, and explained fully detailed what the pricing was for an oil change/tire rotation . He also informed me what needed to be done, as alert checks for the vehicle. Overall the time frame was accurate and the car was running Great! Thanks
Hi Rodriguez, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.
In a short note.
In a short note. Please full story on their google reviews. They sold us a lemon. Refuse to help us. Waited over 3 month to get back to us. The suv at 3k miles has been at their dealer for over a month. Corporate suck. The dealers service and managers are very poor at helping
Hi, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to Lorena Morena (lmoreno@premiercdjrbuenapark.com). We look forward to hearing from you.
Awesome customer service. Thanks Lou Palomino!
Lou Palomino is my go to guy in the service department. He's always been courteous, friendly, and efficient. The job is always done right and on time as promised with no hassles or gimmicks. The only reason I always bring my car back here for any service is because of good 'ol Lou.
Hello, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience!
Excellent customer service
Awesome service, they take the time to help the customer. I would highly recommend this dealership weather you want to buy a vehicle or service your vehicle. The service department is the best I have ever encountered especially their representative tony.
Hi Nicholas, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Greatest dealership that you’ll ever find.
I honestly recommend this dealership If you go there ask for Ozzy Diaz, this guy will do the impossible to give you the best deals that you could ever get! Took a while but I got the car I wanted with with a very good deal thanks to Ozzy.
Hi Elvin, we are very happy to have provided you with such a positive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SERVICE DEPARTMENT IS TRASH!
SERVICE DEPARTMENT IS TRASH! DROPPED OFF MY CAR TO GET A LEAK FIXED. SERVICE ADVISOR SAID THEY WOULD CALL AND GIVE UPDATES BUT THEY NEVER DID INSTEAD I WAS THE ONE CALLING THEM. I WOULD GET STUCK ON LONG HOLDS AND KEEP TELLING ME TO LEAVE A MESSAGE SO THAT THEY CAN CALL BACK NEVER DID. IF I COULD I WOUDNT EVEN BOTHER GIVING THIS TYPE OF SERVICE A STAR. IF YOUR READING THIS JUST GO TO A DIFFERENT DEALERSHIP AND SAVE YOURSELF SOME TIME.
Hi, we regret to hear about your experience with us and completely understand your frustration. Please reach out to Thomas Duffy (tduffy@premierdcjofneworleans.com) when you can so we can address this situation directly. Thank you and have a great day.