Porsche Norwell

4.0

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Porsche Norwell are from Cars.com and DealerRater.com

32 reviews

Great experience at Porsche Norwell - ordered a car and...

5.0
by Tre M. on Jan 17, 2022

Great experience at Porsche Norwell - ordered a car and while I got hit with multiple factory delays due to shortages, the dealership was always in touch and kept me happy. Once it got here the experience was quick and painless . Given the situation, they went above and beyond and I am a customer for life.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

These guys are price gouging taking advantage of the...

1.0
by Porsche706 on Jan 11, 2022

These guys are price gouging taking advantage of the pandemic , I will not do business with them. !5% over MSRP complete BS for already expensive cars. Remember them when the economy turns. I am going to order a car from another dealer. Guess i should have looked at their poor ratings before even engaging with them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Very attentive, contact made immediately hoping they can...

5.0
by Max on Nov 23, 2021

Very attentive, contact made immediately hoping they can get me into the Vehicle I actually want, affordably.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a mixed experience at Porsche Norwell when I bought...

2.0
by sam77 on Nov 14, 2021

I had a mixed experience at Porsche Norwell when I bought my certified Porsche Macan S. I'll talk about the positive experience first, Positive: The car was well priced hence I made the purchase over the phone and told the sales advisor that I'll come over to the dealership the next day and sign the paperwork. I did visit the dealership the following day and signed all the paperwork. The person who was in the finance department was easy to work with. Negative: I have been to various dealerships of Nissan, Toyota, Acura, BMW to buy my previous cars and I have always felt welcomed in all those dealerships. This was my first Porsche and I had high expectations visiting a Porsche dealership but unfortunately, the customer service/experience fell flat. Since I live a bit far from the dealership, I wanted to complete all the paperwork the same day and take delivery of my car the same evening. The sales advisor also assured me that I would be able to take delivery the same evening of my visit. After signing the papers, I had to visit my bank to collect the check and bring it back to the dealership. I gave a heads up to the dealership that I'm bringing the check and ask them to be ready to complete DMV formalities. When I arrived at the dealership, the advisor without any apology told me that the person who does the DMV work left for the day and asked me to come the next day. I traveled 2 hours back and forth between the dealership and my bank and it ended up being a wasted effort. There was absolutely no communication on the progress of my delivery. I visited the dealership the next day, I was at the reception desk and there was no one to assist me although a couple of sales advisors were sitting in their cabins and staring at me. I patiently waited for 15 mins before I was assisted by someone who was walking by. The car wasn't ready for delivery yet and the folks were rushing to get my car ready at the last moment. I just ignored all that and took delivery of the car. While driving back, I noticed that the mileage on the car was 1000 miles more than the miles recorded on the paper. I immediately called up the dealership to inquire about this discrepancy but no response. I emailed them, I was told it was a mistake and the sales advisor asked me to ignore it. The advisor also told me that the price of the car is not affected by the miles, guess they thought this was my first car buying experience :). I pushed them to accept their mistake and without accepting their mistake, the advisor told me that he can revert the deal and asked me to return the car. This wasn't the kind of response that I expected from a Porsche dealership. Looks like there are many other unhappy customers with this dealership based on the online reviews so I'm not the only one.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

I have had the extreme pleasure of working with Matt...

5.0
by Regis on Jun 01, 2021

I have had the extreme pleasure of working with Matt Barrett on a new 2021 Porsche Carrera S which was delivered this week. Matt puts his customers first. He is very knowledgeable, attentive to your needs, polite, and a true gentleman. I highly recommend Matt in any future purchase!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We have never in our many car buying experiences...

5.0
by rodoe17 on Jan 03, 2021

We have never in our many car buying experiences encountered a finer salesperson at a dealership than Matt Barrett. His kind demeanor and vast knowledge about the Porsche vehicles sets him apart from any other salesperson we have worked with in the past. We were astounded at his ability to teach us about the many facets of our very complex new Cayenne. No question was left unanswered. Yet he also understood our concern about how the COVID-19 pandemic would impact the delivery process. He demonstrated extraordinary patience with us throughout the afternoon. Matt is an exceptional ambassador for Porsche Norwell and the Porsche brand. We were so fortunate to have him as our salesperson.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Stained interior

2.5
by jim on Nov 14, 2020

I paid $4k for a repair received the car back earlier than expected that;s a positive. Got in the car drove home got out of car noticed interior door pull and dash had black oil finger prints. Called no call back. Took pictures and no response! Sad attention to detail!

Customer service 3.0 Buying process 3.0 Quality of repair 1.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Deceptive - Avoid

1.0
by SpeedJunkie on Nov 06, 2020

Purchased two cars here. First was ok at best, gave it another shot. After the second buying experience and subsequent service, I have no idea how the owners look at themselves in the mirror. From sales to service, they'll pull any tactic to cheat, lie and suck money from their customers. Look at documentation like a hawk, check the service receipts like an auditor and make sure everything is accurate prior to signing. I've asked 5 times to sit down with management and have a friendly discussion on my experience, zero call backs. In the future, I'll happily pay more money for a car from another dealership to avoid this place

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Beware of getting your Porsche serviced here as they will...

1.0
by macan95bwhite on Nov 04, 2020

Beware of getting your Porsche serviced here as they will charge double the labor for basic services and repairs. I needed to replace my ABS sensor and brake lines due to damage, and they quoted me for 2 hrs for the ABS and 4 hrs for brake lines. Then I brought my Macan to Porsche Stratham and they quoted me literally HALF of that labor. Yes 1 hr for ABS and 2 hrs for the brake line and fluid flush. I literally saved $700, 50% than they quoted me, going to another Porsche dealership. Also, The service manager and advisor, Clever Baldon, profiled me as a young asian male that may have 'money' and zero knowledge in the car industry, and flat out lied to my face that my caliper NEEDS IMMEDIATE ATTENTION when really all it is that it's missing the cover that says PORSCHE on it. This is not a hate review. This is 100% facts from my first experience with them. If you have good relationship with them, that's awesome, I'm not here to persuade you to stop working with them, but just know that this is proof Porsche Norwell tend to inflate their labor hours versus other Porsche dealerships. If you are someone who is debating which dealer to trust, avoid going to them at all cost. From my experience Porsche Herb Chambers Boston and Stratham has been the best.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I SOLD MY PORHSE AND I CALLED FOR A REFUND ON WHEEL AND...

1.0
by faiz salti on Sep 23, 2020

I SOLD MY PORHSE AND I CALLED FOR A REFUND ON WHEEL AND TIRE THEY BEEN SAYING THERE GOING TO REFUND ME SINCE 04/17 I SPOKE TO ANDREW IN APRIL AND MAY AND TO SETH IN JUNE AND JULY EACH TIME THEY TILL ME MY CHECK ON THE WAY THE STOLE AND DEFRAUDED MY MONEY AND AVOINDING MY CALLS AND HAVE NOT RETURNED MY 2500.00

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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