PNW Luxury Cars

4.7

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Feliciano headshot

Devin Feliciano

Sales/Finance 4.9 (88 Reviews)
Dealer Experience 2 years
Dealership Experience 1 year
Zac Ohlsen headshot

Zac Ohlsen

General Manager 4.8 (30 Reviews)
Dealer Experience 15 years
Dealership Experience 4 years
Robert Lee headshot

Robert Lee

Sales/ Finance 4.9 (26 Reviews)
Dealer Experience 22 years
Dealership Experience 1 year

Cars on the lot

92 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of PNW Luxury Cars are from Cars.com and DealerRater.com

158 reviews

Easy transaction.

5.0
by hubbardkelby on May 24, 2022

Easy transaction. Gave me a fair amount with my trade, found me a better interest rate than I had, and was a pretty hands off experience. Very enjoyable deal overall.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Devin and James was the best!

5.0
by erskinecurrie3 on May 18, 2022

Devin and James was the best! They helped me get in my new car in no time. I recommend PNW to anyone for a new car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Definitely will be coming back for another vehicle.

5.0
by tonyrussellpt on May 17, 2022

Definitely will be coming back for another vehicle. Everyone was very helpful and friendly. Great customer service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Devin F helped me thru purchasing a new car and went

5.0
by Saleh Alhawar on May 10, 2022

Devin F helped me thru purchasing a new car and went above and beyond. Much respect to him and the his team. Thank you PNW

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

A very smooth transition from start to finish.

5.0
by Keith Quinton on May 10, 2022

A very smooth transition from start to finish. James was a great help and gave me a great deal on both my trade-in and my new vehicle!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awful experience.

1.0
by mj.griffith.4942 on May 04, 2022

Awful experience. I paid top dollar for a vehicle, the dealer was so sure it was of the quality I was looking for he assured me that he was unable to negotiate pricing.......should've walked out right then. I drove the vehicle about 100 miles and it overheated and threw every sensor on the dashboard, leaving me stranded, having to walk home. They assured me I would be taken care of, and I'm certain now that we have differing opinions of what "being taken care of" entails. I dropped the car off and was understanding of the situation and I showed interest in a few other vehicles on the lot, I mean, break downs happen but Im sure as xxxx aren't paying top dollar for it now. He assured me that the mechanic would take care of it and I assured him I wasn't interested in this vehicle. The dealer had no interest in me returning the car. Nor did they have an interest in returning my phone calls. I am currently talking to lawyers, I am now confident things will be taken care of, according to my standard. Thanks for nothing pnw luxury vehicles.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Devin is the BEST !!!

5.0
by Lewis Brown Griggs on May 01, 2022

Devin Feliciano | Finance Manager provided the most expert customer service possible! To get the white VW R ready for my wife's Mother's Day present down in Berkeley CA, Devin did so much: * He got the missing R and put it on the tail gate :-) * He got the license plate frame onto the front center :-) * He got the missing 2nd key ordered & programmed :-) * He got the missing jack ordered & put in place * He got it picked up to be here before Mother's Day His energy was friendly and helpful and responsive to probably more questions than he's ever received! I'm so grateful for such amazing personal service !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Working with PNW was a pleasant experience.

5.0
by rkdombrowski on Apr 26, 2022

Working with PNW was a pleasant experience. Not your typical dealership exchange. Everything was fair and upfront and fully explained. All is good when both parties find value,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Contacted the dealer about a vehicle which was promptly

5.0
by 3 Jacks and a Bull on Apr 26, 2022

Contacted the dealer about a vehicle which was promptly confirmed. It took longer to drive to the dealership and home to Gig Harbor than it did to buy this vehicle. I’ll gladly buy from them again in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Straightforward, easy experience.

5.0
by Laura on Apr 22, 2022

Straightforward, easy experience. I love my car and trust that I got the best deal!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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