Phoenix Auto Group

4.4

Hours of Operation

Sales
Monday
9:00am–5:30pm
Tuesday
9:00am–5:30pm
Wednesday
9:00am–5:30pm
Thursday
9:00am–5:30pm
Friday
9:00am–5:30pm
Saturday
9:00am–5:30pm
Sunday
Closed

Cars on the lot

0 cars available
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Dealership reviews

4.4
Rating and reviews of Phoenix Auto Group are from Cars.com and DealerRater.com

12 reviews

2011 Ford F150

5.0
by Curtis Pogue on Apr 10, 2022

I went into the dealership and was not pressured the place was very clean. I would recommend buying from them it’s a good place to buy a car. The man who waited on us was remarkable. And got a great car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Phoenix Auto Group

5.0
by Phoenix Auto Group on Jun 03, 2021

Very friendly staff and service! Fast, nice, great and super helpful. Will most definitely recommend for anyone looking for a used or new vehicle! Very great place!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Miss Tina

5.0
by Christina Mcphilomy on Feb 16, 2020

I went shopping online for a used front wig. I ran across a 2008 Nissan Titan. Looking for was able to go test drive it after that had to work the whole weekend was not able to get a card paperwork. But I was worried about the truck still be in there. So they had a great sales associate name is Jelly Belly took it upon herself to get the paperwork handle over the phone and out of the goodness of her heart actually be delivered to be able to eat on a Saturday knowing that I had to work Saturday and Sunday. The service is so good that I asked about a second vehicle, which is a 2010 GMC Acadia with a very very bad. Nothing good to say about that handle all the paperwork mainly through between the phone and fax in mail.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fast and Great Inventory

5.0
by Kelly on Feb 14, 2020

Found the car I was looking for and was in and out quickly. Great options to choose from and staff was friendly and willing to work with me.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great!

5.0
by 325AutoBuyer on Feb 14, 2020

I have purchased several vehicles from Phoenix Auto. 2010 Ram, 2012 F150, and a 2010 Acadia. Great prices and great service, Thank you for a great experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Poolman

5.0
by Pool man on Feb 14, 2020

Staff exceptional! Excellent customer service! Very knowledgeable and honest! I went there with specific requirements for a particular function. These folks genuinely wanted to put me in a vehicle that fit those needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy

5.0
by Tom on Feb 14, 2020

Got a nice Ram truck for Phoenix and I am very happy with it. Staff was friendly and helpful. I will buy from them again in the future!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent Service

5.0
by Jesse Dorantes on Feb 14, 2020

I highly recommend, the staff are very polite and helpful, I was looking for a fusion and they told me they have the perfect car that will fit me and they were right. If your looking for a reliable car this is the place to go.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Chris

5.0
by Chris V. on Feb 14, 2020

Clean cars, great selection, friendly staff. Lot and office clean and inviting and everyone was willing to help find what I was looking for. Although I did not purchase today I will be back to look again.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Poor customer service

1.3
by DSP on Apr 12, 2018

I went in looking for car for my Daughter. I had previously looked at their website and was interested in a vehicle they had. I got their and talked to Rey, and explained to him what I was doing and that I would be bringing my Daughter in later that day to look at it. He said ok , but didn't ask for any contact info. We came back in 5 hours later and he stated the car was already sold but nobody had informed him. Rey said he another one but it was 500 more. We looked at it and decided to work a deal on it. We went in and told them we would like to talk about an offer and he informed me that the price listed was what the car would be sold for and it came from the "higher-ups". I informed them that we would go somewhere else to buy. I was in the car business for almost 25 years and this is not how you handle a customer. Will not ever go back and as a matter of fact I will tell everyone I know about it and not to go there for a vehicle purchase.

Customer service 1.0 Buying process 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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