Peterson Auto Group

Thank you Peterson BMW in Boise for always doing a great job servicing my car. 5 ⭐

The dealership alerted me to the fact that the car needed an oil change and significant software updates. Everything was taken care of at no out of pocket expense to me. Quality service and good follow up to the ownership experience.

Took 5 weeks to complete repairs. Have to rent a car for 5 weeks isn’t cool.

Peterson BMW delivers great customer service. Ryan is always willing to help and is very courteous.

Ryan as always is on top of things and provides excellent service always. He has this friendly disposition and pleasant to be around and enjoy conversing with him about many things. I recently purchased a 2019 BMW 750 so now I have stable of three BMW's ,,, 2019 X5 50i, 2019 M850i, and now the 750 Xdrive. I purchased the 750 without any hesitation (the first used car I have ever purchased) partly because of the great service I have experienced at the Peterson BMW with my other two vehicles. I was correct in my assumptions as I want all of my vehicles be in perfect shape and nit-pick about various. I noticed after purchase that the driver's side door did not line up perfectly to the rear door and other adjacent surfaces ... I estimated it was not co-planer (flush) but about 1/8 (.125) inches. I showed this to Ryan and he had a tech come out and had it adjusted in a matter of minutes. Now a perfect fit!

Ryan was helpful and communicated regularly, as I left my car for a week while traveling. My car was delivered to the airport and ready for me on my return! Awesome service all around.

Excellent service! They answered all of my questions, were professional and knowledgeable. I’m very happy with my experience.

It was refreshing to call the main phone number of the dealership, get a "live" person on the phone after only 3 options to choose from, then be transferred immediatele to my service consultant, Ryan Mccalla. I very much appreciated Ryan's help and consistent communication. I have a few businesses and contractors he could give lessons to.

Madison was great, kept me informed. Thanks so much for the loaner. Appreciate the service

Absolutely ATROCIOUS. I would never purchase a vehicle from this h3ll hole of slimy sleazy salespeople. I had a signed Contract to purchase an LX 600 to be registered at my family’s vacation home to meet their “in-state sales policy.” But then, like any shady business, they snubbed me. They sold the Car out from under me. Without even a courtesy call to inform me that suddenly, my family’s estate does not qualify because part of it is used as “lodging.” I call BS on that. I am willing to bet they found out they can sell the car at a higher Market Adjustment to someone else, and decided to back out of a deal, a contractual agreement. I will be consulting my attorney to seek a Legal remedy, as well as filing a complaint against their Bond or Insurance. Hopefully, their poor professionalism is reflected in their bottom line over the next few years, and they are forced to sell and clean house… Disgusted and appalled by them. (In case that is not obvious.) As a Veteran, and someone that believes in the American Dream, these people have no respect for the ideals of free trade or any form of Capitalism, in America, if you can afford something you can buy it unless, of course, some absurd arbitrary rule makes it to where you cannot purchase because of potentially discriminative business practices... (IDK.)