Peterson Auto Group
Sales Team
Tonya Arsenault
Cars on the lot
Dealership reviews
4170 reviews
Excellent service.
Excellent service. Very sincere in their effort. Everyone is very happy to work at Peterson! It makes for a great atmosphere. Thank You, Jim
On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership!
You're welcome. You deserve it. Jim May
We really appreciated our salesman Joel Merrell.
We really appreciated our salesman Joel Merrell. He helped us so much and was always helpful. He did a terrific job!!
We're happy to hear you had such a positive experience with our Peterson BMW service team! Please don't hesitate to reach out if there's anything additional we can do for you.
Their BMW service department and manager Rafael are
Their BMW service department and manager Rafael are amazing. I have owned 5 BMWs over the past 30 years … and have never been disappointed at any level with the quality of the personal service and people I have interacted with. Thank you!
We appreciate your loyalty to the BMW brand. It just makes our day getting reviews like this, thank you for your business and we look forward to working with you again.
Worst service experience I have ever had.
Worst service experience I have ever had. We usually deal with the BMW Dealers in Reno, Salt Lake or Las Vegas. The service and they way you are treated there are head and shoulders above this dealer. Paid 300.00 to clean the car of oil from a ruptured oil coiler and the car was covered in oil when I picked it up. Car was not even cleaned even though they had it over 2 months.
We are sorry that your experience here was not more positive. We would like to reach and discuss what happened with you, however we are not able to identify you by the name given on this review. Our Service Director would want to make sure you got taken care of. If you would like to reach out to Raf Cuevas at 208-378-5980 he would be happy to talk to you regarding your experience.
I have talked to Raf Cuevas , only person I will talk to is the General manager of the dealer
The heroic service staff at Peterson BMW, particularly
The heroic service staff at Peterson BMW, particularly Ryan McCalla, have kept me on the road through thick and thin. I have no idea how I would be able to get BMW service without Ryan's dedication and technical savvy.
Peterson BMW thanks you for the 5 star review! We appreciate your feedback on Ryan on our service team. He will love getting your feedback.
My wife and I traded in our Subaru and bought a Toyota
My wife and I traded in our Subaru and bought a Toyota Highlander...And when it was all said and done they ended up paying our Subaru loan but they did a short payoff and when I called they wouldn't take care of it...The bank even called them and still nothing..You would think they would call the bank to find out what the payoff amount would be...So much for my credit rating.... Poor Poor finance agent.
While waiting for car service, had very enjoyable
While waiting for car service, had very enjoyable conversation with Sales. Looking forward to the day when new vehicles are more readily available. In the interim, I'll enjoy my M550!
On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. Please come back to visit anytime!
Went in for my 1st oil change on my 2021 BMW M440i.
Went in for my 1st oil change on my 2021 BMW M440i. They got me in and out very quickly. The tech Eric came out to talk to me before I left about some things. Very Happy No Problems THXS!!!!
This is great feedback! Thank you for choosing Peterson BMW in Boise.
Friendly and professional service.
Friendly and professional service. The parts didn't arrive when they expected so they went the extra mile to deliver our vehicle so we wouldn't have to make another trip to Boise.
Thank you so much for your feedback! We were happy to help.
The service department performed a whole car inspection,
The service department performed a whole car inspection, four wheel alignment, and troubleshooting a battery issue. All the work was done perfectly and on time. Of particular note, they determined the battery was failing. Despite being out of warranty — the battery is two and a half years old — they didn't charge me for either the new battery or the diagnostic work. If you are looking to antagonize your customers, that is a very poor way of going about it.
Thank you for your feedback.