Peterson Auto Group

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Tonya Arsenault headshot

Tonya Arsenault

Marketing (120 Reviews)

Cars on the lot

689 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Peterson Auto Group are from Cars.com and DealerRater.com

4159 reviews

Outstanding service!

4.0
by Brian on May 19, 2022

Outstanding service! Ryan has been very good to work with. Still waiting for a response from BMW USA.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

This was the best car buying experience I've had.

5.0
by dennis6012mail on May 17, 2022

This was the best car buying experience I've had. No pressure sales. Friendly, professional interactions with everyone at the dealership. Communication was top notch.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly, professional, and effective costumer service.

5.0
by Drew on May 11, 2022

Friendly, professional, and effective costumer service. They did everything they said they would, and got it all done within the time specified. Nice loaner vehicle provided during my service appointment. $400 for spark plug replacement.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your 5 star review! We appreciate your business here at Peterson BMW.

This is a great no pressure dealership.

5.0
by Sharon on May 09, 2022

This is a great no pressure dealership. They provide excellent service for my vehicle in a timely manner with great efficiency. It's a Wonderful service department.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for this 5 star review! We appreciate your business here at Peterson BMW.

Because of the way Ryan (service department) handled our

5.0
by 681edwardsl28 on May 03, 2022

Because of the way Ryan (service department) handled our issue with our BMW, I would recommend this dealership for any service issues. He was thorough, explained what he would do, and he followed through. Great employee.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your review! It really means a lot to us that you had a positive experience. Thank you for choosing Peterson BMW.

Great and timely parts orders and service department

5.0
by RM Murphy on Apr 24, 2022

Great and timely parts orders and service department installation for updates to my newly purchased X7. Thank you Peterson BMW RM Murphy

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you and your business here at Peterson BMW.

Ryan and the service dept were very responsive but they

5.0
by cjcurtiss57 on Apr 20, 2022

Ryan and the service dept were very responsive but they really couldn’t figure out what was wrong with my car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

On behalf us all of us at Peterson BMW, we would like to thank you for sharing this great review about our dealership!

Thank you Peterson BMW in Boise for always doing a great

5.0
by barbbmw03 on Apr 14, 2022

Thank you Peterson BMW in Boise for always doing a great job servicing my car. 5 ⭐

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you and your business here at Peterson BMW.

The dealership alerted me to the fact that the car needed

5.0
by fraizerc on Apr 12, 2022

The dealership alerted me to the fact that the car needed an oil change and significant software updates. Everything was taken care of at no out of pocket expense to me. Quality service and good follow up to the ownership experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you and your business here at Peterson BMW.

Took 5 weeks to complete repairs.

2.0
by Got tired of pedaling my bike on Apr 09, 2022

Took 5 weeks to complete repairs. Have to rent a car for 5 weeks isn’t cool.

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

We want to let you know that we appreciate you for bringing this to our attention and we will be looking into this issue and hope to resolve it promptly and accurately.

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