Performance Chrysler Jeep Dodge RAM

4.4

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

286 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Performance Chrysler Jeep Dodge RAM are from Cars.com and DealerRater.com

486 reviews

Great experience

5.0
by HappyCustomer on Feb 22, 2021

We were pleased with our experience. My husband had chatted back and forth by email and then we decided to stop by the dealership last minute. Our salesperson, Steve, was friendly, knowledgeable and not pushy at all. We love our new Durango!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, thank you so much for the five-star feedback! We're delighted to hear you were pleased with your experience. We'll be sure to share your compliments with Steve and our team. Congratulations on your new Durango!

I only gave it a 1 star because that's the minimum I...

1.0
by lenden carrier on Feb 03, 2021

I only gave it a 1 star because that's the minimum I could... I would not recommend this dealer to anyone! Bought a truck the truck was on empty they advised me to drive it around the mall. So I did.. took the truck home I had it a total of 12 hours and took it back to the shop because it was making terrible noises and the truck stayed in there possession for 30+ plus days... I contacted the general sale man Chris and it took me a week to get a call back. Once he reached out to me he said he could help me get into something else and they would buy the truck back in FULL.. I got there at 10am to meet Chris didn't see him till 2pm. I test drove a truck still didn't talk to him finally got to speak with him and he was absolutely rude told me he didn't have to help me and left me with -5200 in negative equity after he said he was gonna buy the truck back from me.. the sales men that sold me the first truck helped out more than the GENERAL SALE MAN!!! Chris is a very unprofessional manger and only cares about not losing money not only that he has a very short temper and is not fit for that job.. this dealer will rip you off any chance they get..

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Lenden, We take our customer feedback very seriously and would like the opportunity to learn more about the negative equity in your truck. Please reach out to me directly to discuss this matter. I look forward to hearing from you. Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

We purchased a Jeep Grand Cherokee in mid December after...

4.8
by Sheri on Jan 25, 2021

We purchased a Jeep Grand Cherokee in mid December after losing our only vehicle due to an accident. Insurance gave us a rental car for just one week so we felt pressured to find another car. We looked at local dealerships and online at numerous sites for an affordable replacement and ended up driving to Georgesville after contacting Performance CDJR. Though we are “seniors”, this was our first purchase from a car dealership. Justin met us at the door, took our info, and sent us out to test drive a Jeep that was 9 years old but extremely clean. Once back inside we needed time to mull this over. Justin gave us privacy several times, with no pressure, while my husband and I discussed a possible purchase. Once we made the decision, Justin walked us through the process. When we returned two days later, Justin had the car ready and waiting. He printed directions to the nearest rental car return for us so we could drop off one and drive our new one home. Justin’s service was informative, friendly and courteous. We are grateful that this became a good experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive feedback, Sheri! We are delighted to know that you had a good car-buying experience with us and with the help of our team, especially Justin. We value your business and we hope that you will continue to choose Performance Chrysler Jeep Dodge Ram Georgesville as your dealership!

I loved my experience at Performance! I was lucky enough...

5.0
by Wendy Ross on Jan 19, 2021

I loved my experience at Performance! I was lucky enough to walk in and get helped by Ahmad Kalash. He made my buying experience fun and exciting. I love my Jeep Grand Cherokee and would recommend it for any looking for an SUV and make sure to go see Ahmad and the entire Performance team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Wendy, thank you for taking the time to leave us a positive review. I am happy to learn that [EMPLOYEE] was able to help you find a great Jeep Grand Cherokee and was able to make the overall experience at our dealership fun and exciting. If you ever need help with your SUV, feel free to give us a call here at Performance Chrysler Jeep Dodge Ram Columbus!

Great experience!

5.0
by Sid J on Jan 15, 2021

This car buying process was very easy and enjoyable; my sales person (Jon Williams) was very friendly, knowledgeable, and responsive! He keep in contact with me but was not pushy or overbearing. All in all, I’d recommend Performance and Jon!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your story with us! We are so honored to work with you! Performance Chrysler Jeep Dodge RAM LOVES our customers. We look forward to working with you in the future.

Scat Pac

5.0
by Pat on Jan 02, 2021

The salesman was very good. Second time I have from them. Easy location to get to. I would recommend and have people to check this dealer ship out.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the excellent review, Pat! We are happy to see that the Performance Chrysler Jeep Dodge Ram Columbus team has earned your recommendation and repeat business. If we can do anything else for you, please be sure to let us know.

The run around

1.5
by They know who on Dec 29, 2020

Worst dealership in Columbus. Don’t but from them unless you never have to go back to them for anything. They are nice until you sign on the dotted line, than are rude and give you the run around. I would call the dealership and said someone would call but never would. Worst experience for my daughter first car.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, Thank you for bringing this to my attention. I would like to speak with you to better address your recent experience. When you have a moment, please contact me. Thank you. Best, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Customer service is a joke. They give you the run around...

1.0
by Chad on Dec 28, 2020

Customer service is a joke. They give you the run around once you sign on the line. Went and picked my Jeep from service and it took them 30 mins to find it and was supposed to detailed but did a terrible job did not even take time to sweep in between seats. They are bigger talkers my advice is to get everything in writing.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Chad, We take our customer feedback very seriously. I apologize for any inconvenience this may have caused you and would appreciate the chance to speak with you to learn more. Would you mind emailing me at a time that is convenient for you? I look forward to hearing from you. Sincerely, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Well I have called several times since Christmas Eve. I received zero call backs I have left messages with different employees to have my issues resolved but no actions taken until I arrived on the showroom demanding it get resolved. Now this is public you guys want to look good and resolve issues but secretly nobody at that dealership really cares about it customers.

Awful customer service, recently purchased a Jeep...

1.4
by mastercaz on Dec 26, 2020

Awful customer service, recently purchased a Jeep Wrangler and it was missing multiple of the things they stated it would have and wouldn’t compensate me after I realized when I got home.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your feedback. Can you please reach out to me at a time that is convenient for you? Best, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Sales ad was completely misleading and not accurate....

2.2
by subhouse4213 on Dec 26, 2020

Sales ad was completely misleading and not accurate. Bought Jeep site unseen because it was factory certified and only four years old. After speaking with three different salesman about my online application, each one never called back, I finally reached someone who said he would help me. After speaking with him, I told him I would pick the car up on Saturday (Thursday and Friday were Christmas and Christmas Eve). So he tells me, after I filled out all my financial stuff online that he wouldn't hold the car because they were still open for Christmas Eve. I even said I would put a deposit down and he further stated they don't take deposits on cars.. (Never heard that before). So I came in on Saturday morning ,at open, to get Jeep and started to discuss the vehicle. I asked where the soft top was so I didn't forget it. (Hard top was on it) comes back and says it doesn't have one.. (but ad says it does) Sorry, nothing I can do. So I decided to let it go bc I was getting a good deal. When I got home and went to go somewhere, I noticed there was no remote start (as advertised in ad) I called dealer and spoke with the sales rep about it and he said he would have his boss call me... Nope, no call. Then after that, I started to look at the ad and see what else was, possibly missing. Oh, the aftermarket security system is not there as well. Tell me how you can not read over your ads before publishing. That's like high school intelligence there. ( No disrespect)..

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Thank you for sharing your review. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at a time that is convenient for you. Best, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

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