Performance Chrysler Jeep Dodge RAM

4.4

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

290 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Performance Chrysler Jeep Dodge RAM are from Cars.com and DealerRater.com

482 reviews

The sales people are very friendly here but the service...

1.0
by s.l.l on Apr 23, 2021

The sales people are very friendly here but the service department is awful. I had a horrible experience over a year ago and thought I would give them another chance. I shouldn't have. I even reached out to the service manager each time to let hime know and nerf heard a word back. Long story short for this time around they had my car for 10 days and never found my sunroof leak, and didn't fix my radio after I had gave them the ok to do so. When I went to get my car they still made me pay $250..00 when they didn't fix anything. Took my car to the Delaware dealership the next week and they found the leak and fixed my radio. They were super friendly and kept me updated. I will never go back to this dealership again.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at msanders@performancecdj.com? I look forward to speaking with you. Best Regards, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

You actually sent me an email after my car was there asking how my visit was. I responded to you about what happened, you never replied. Same thing happend over a year ago service manager emaiked me and then never responded.

Flew out from NY

5.0
by Daniel 2020 scatpack widebody on Apr 22, 2021

Very honest, upfront group of people. Made the deal over the phone and flew out from NY. They made the process super easy. Niko delivered everything that was promised and not a single thing was different than what we discussed. Totally worth the trip. Loving my car and the deal. Will definitely return in the future!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Daniel, Thank you so much for your five star review of Performance Chrysler Jeep Dodge Ram Columbus. We always strive for customer oriented service and we are thrilled to hear that Niko provided this for you. Thank you for making the trip to see us, enjoy your new car, and we hope to see you again for your future automotive needs.

Dream car

5.0
by Dave W on Apr 20, 2021

I’d been wanting a Dodge muscle car since they brought them back and now it was finally time. Starting my search on the Dodge website I noticed Performance had the best inventory available. Salesman Will Long contacted me via text. It took me about a week to respond and I told him that I had been in the car business before and didn’t want to play the “game” and if they could get to where I needed to be I would be interested. Two days later I stepped into the dealership and we worked everything out, finalizing the deal 24 hrs later. EVERYBODY at Performance has been exceptional to work with, from sales to manager to finance and service! Get to know Will, Drew, Rodney, Heather and everybody at Performance. But, for your next vehicle START with Will Long!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Dave, thank you for sharing your five-star review for our team! We're glad to hear Will, Drew, Rodney, and Heather have gone above and beyond in assisting you with your vehicle needs. If there is anything else we can do for you, please let us know.

I called on Saturday and made an appointment for Monday....

1.0
by Talky05 on Apr 20, 2021

I called on Saturday and made an appointment for Monday. I received a call Monday morning from Joe gave him a call back. Spoke to him gave him one of my warranties. Tried calling back Monday evening bc I had not heard anything about what was going on. Left a message no call back. Called Tuesday left another message no call back. Called Wednesday received a txt saying they were working on my vehicle. Called left a message for Joe to call me to let me know what was wrong with my vehicle not txt me. Received nothing. Thursday at 430pm get a txt with a diagnosis on my vehicle followed by a voicemail with a quote. My vehicle was supposed to be looked at MONDAY didn’t even get looked at till THURSDAY. Had they looked at my vehicle and called me back when they said they would I would have been able to get my second warranty information to them. However Friday I went and picked up my vehicle and took it to a different dealership to be fixed. Asked for a manager when I got there which the manager had left for the day. So there was another guy that said he was the between starting explaining it to him then Joe walked in and that guy just walked away.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, We appreciate you taking the time to share your review. I would like to speak with you regarding your overall service experience and our level of communication. Please feel free to send your preferred contact information to me and we will reach out to you as soon as possible. I appreciate your time and business. Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Great place. Great staff

5.0
by Joe h on Apr 06, 2021

Best dealer experience ever. Adam was awesome. I got a brand new Durango for my wife and a brand new challenger scat pack wide body for myself. Great people to work with

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the excellent review, Joe! Congratulations on your new Durango and new Challenger! Please do not hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram.

Great saleman

5.0
by Ram Owner on Mar 22, 2021

Zechariah was great. He kept me informed on the status of the truck I was interested in test driving and purchasing. After finalizing the deal, he worked with the detailing team to get me in and out as soon as possible. I highly recommend working with Zechariah if interested in purchasing a new vehicle from Performance CDJR.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on the new truck, and thank you for complimenting Zechariah and our team here at Performance Chrysler Jeep Dodge Ram Columbus! We appreciate your business.

Great experience

5.0
by HappyCustomer on Feb 22, 2021

We were pleased with our experience. My husband had chatted back and forth by email and then we decided to stop by the dealership last minute. Our salesperson, Steve, was friendly, knowledgeable and not pushy at all. We love our new Durango!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, thank you so much for the five-star feedback! We're delighted to hear you were pleased with your experience. We'll be sure to share your compliments with Steve and our team. Congratulations on your new Durango!

I only gave it a 1 star because that's the minimum I...

1.0
by lenden carrier on Feb 03, 2021

I only gave it a 1 star because that's the minimum I could... I would not recommend this dealer to anyone! Bought a truck the truck was on empty they advised me to drive it around the mall. So I did.. took the truck home I had it a total of 12 hours and took it back to the shop because it was making terrible noises and the truck stayed in there possession for 30+ plus days... I contacted the general sale man Chris and it took me a week to get a call back. Once he reached out to me he said he could help me get into something else and they would buy the truck back in FULL.. I got there at 10am to meet Chris didn't see him till 2pm. I test drove a truck still didn't talk to him finally got to speak with him and he was absolutely rude told me he didn't have to help me and left me with -5200 in negative equity after he said he was gonna buy the truck back from me.. the sales men that sold me the first truck helped out more than the GENERAL SALE MAN!!! Chris is a very unprofessional manger and only cares about not losing money not only that he has a very short temper and is not fit for that job.. this dealer will rip you off any chance they get..

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Lenden, We take our customer feedback very seriously and would like the opportunity to learn more about the negative equity in your truck. Please reach out to me directly to discuss this matter. I look forward to hearing from you. Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

We purchased a Jeep Grand Cherokee in mid December after...

4.8
by Sheri on Jan 25, 2021

We purchased a Jeep Grand Cherokee in mid December after losing our only vehicle due to an accident. Insurance gave us a rental car for just one week so we felt pressured to find another car. We looked at local dealerships and online at numerous sites for an affordable replacement and ended up driving to Georgesville after contacting Performance CDJR. Though we are “seniors”, this was our first purchase from a car dealership. Justin met us at the door, took our info, and sent us out to test drive a Jeep that was 9 years old but extremely clean. Once back inside we needed time to mull this over. Justin gave us privacy several times, with no pressure, while my husband and I discussed a possible purchase. Once we made the decision, Justin walked us through the process. When we returned two days later, Justin had the car ready and waiting. He printed directions to the nearest rental car return for us so we could drop off one and drive our new one home. Justin’s service was informative, friendly and courteous. We are grateful that this became a good experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive feedback, Sheri! We are delighted to know that you had a good car-buying experience with us and with the help of our team, especially Justin. We value your business and we hope that you will continue to choose Performance Chrysler Jeep Dodge Ram Georgesville as your dealership!

I loved my experience at Performance! I was lucky enough...

5.0
by Wendy Ross on Jan 19, 2021

I loved my experience at Performance! I was lucky enough to walk in and get helped by Ahmad Kalash. He made my buying experience fun and exciting. I love my Jeep Grand Cherokee and would recommend it for any looking for an SUV and make sure to go see Ahmad and the entire Performance team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Wendy, thank you for taking the time to leave us a positive review. I am happy to learn that [EMPLOYEE] was able to help you find a great Jeep Grand Cherokee and was able to make the overall experience at our dealership fun and exciting. If you ever need help with your SUV, feel free to give us a call here at Performance Chrysler Jeep Dodge Ram Columbus!

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