Performance Chrysler Jeep Dodge RAM

4.4

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

285 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Performance Chrysler Jeep Dodge RAM are from Cars.com and DealerRater.com

486 reviews

Rating the PositiveQuality of a Service Experience

5.0
by Elaine on Oct 09, 2021

Rodney very concerned about doing the best job he could when taking care of our car. We had had a problem and he through investigating thoroughly he found the problem. It is good to find a service person you can trust.

Customer service 3.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Elaine, thank you for taking the time to share your best service experience with Rodney! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

My review

5.0
by Barry McCockiner on Oct 07, 2021

Good people. Took care of me and made getting my Jeep serviced a pleasant experience. Everyone and everything was great. Keep up the good work.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Barry, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

Service dept.

4.0
by Norman Thompson on Sep 23, 2021

Called service dept. To get a base price on front end alignment for my challenger for some reason they wouldn't give it with out seeing the car every other place i called could give me a base price. Still like the dealer just a minor annoyance maybe they can work on it.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Norman, thank you for taking the time to share your great service experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Columbus.

The follow up after spending $50k on a new vehicle is...

2.0
by Portiasheehan on Sep 20, 2021

The follow up after spending $50k on a new vehicle is terrible. Do not take the vehicle off the lot until everything that is supposed to he done is done. Also don't count on the service department to communicate with you. Expect not to have your vehicle back the same day for what was originally said to be a 3hr job. Very poor communication.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Portia, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please email me at a time that is convenient for you to discuss your situation. I look forward to hearing from you and I would appreciate your time. Sincerely, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

We have been in contact with the General Manager. Time will tell depending upon what happens on Friday. It is too bad that it had to escalate to this point before the service department started caring about their level of customer service.

This dealer ship is jus bs they got my car for...

1.0
by I xxxxin hate everybody in service eat xxxx on Aug 23, 2021

This dealer ship is jus bs they got my car for transmission problems had it a month before they fixed it gave it back to me it was driving worse took the truck back the diagnostic told them it was smithing that was 1600 never even happened before they changed tranny now they had my truck for 3 hole weeks won’t give me a date a car or a answer jus keep sayin waitin on parts I hate service they new hole new staff from linnie joe to heather wverbody can go they dnt call an give me jus information on where they are nothin lucky I dnt spazz out in there foreal an every time I’m go they lookin scared as xxxx I hate this dealership mad I got a dodge now

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Please email me at a time that is convenient for you to discuss your situation. I look forward to hearing from you. Best Regards, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Had my truck since the 19 of last month no loner car still got it today really haven’t earned no credibility with me I won’t refer a soul to this dealership they sit there like they jus all managers an dnt have a clues Whts goin on

Recall services

5.0
by John Wu on Aug 17, 2021

Very pleasant experience. Highly recommended. Dropped the car on Monday and picked it up the next day due to the need to place some orders for some missing parts.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, John, for taking the time to share your pleasant service experience. We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Columbia.

Wonderful staff

5.0
by Jim Riehle on Aug 06, 2021

The Salesman we worked with was so helpful! We dealt with Wes, and he was very attentive and supportive throughout the process of buying our new truck.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus, Jim! We are happy to know that our Sales Team provided you with an attentive experience. Congrats on your new truck and we look forward to working with you again!

Will never bring my jeep back for service there again....

1.0
by turner_24_09 on Jul 22, 2021

Will never bring my jeep back for service there again. Was having an issue with the way my jeep was shifting they said they fixed the problem cost $117 dollars and they didn’t fix that problem plus caused my jeep to have more issues. No one I spoke to was friendly at all.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, Thank you for bringing your recent service visit to my attention in regards to your Jeep. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

I bought a Jeep from this dealer a couple of weeks ago,...

2.8
by Jason on Jul 18, 2021

I bought a Jeep from this dealer a couple of weeks ago, and when I left the lot there was obviously a major and potentially deadly problem with the steering. I managed to get the Jeep home, and called them to try and get the problem solved but they told me the car was sold as-is and basically it's my problem now. I also noticed it was running hot on the way home so I popped the hood and the coolant was completely empty. Oh, and one of the tail lights was out. I had to come in for an unrelated thing and talked with the sales manager, and he pretty much gave me a sorry-not-sorry response and obviously just wanted me to leave him alone. What I'm trying to say is, if you are planning on buying a used car here - you probably shouldn't, they literally don't even look at them before listing them for sale. You'd probably get a better deal on Craigslist honestly, or at least a better chance that the seller knows what you're buying.

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Jason, Thank you for reaching out about your Jeep. Rest assured, your concerns are important, and I would appreciate the opportunity to address anything further with you. Please contact me directly at your convenience. Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Overdue upgrade

5.0
by sbheilman on Jun 04, 2021

I’ve visited two other dealerships before finding the truck I wanted at Performance Chrysler/Jeep/Dodge/Ram. My salesman Wes did a great job. He was very thorough and got me the deal I wanted. He did everything he could to make process painless as possible. I highly recommend Wes and the dealership to anyone who is looking to purchase a new car or truck, they will not be dissatisfied!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to share your feedback for our team at Performance Chrysler Jeep Dodge Ram Georgesville and being a valued customer here. We truly appreciate your recommendation. Congratulations and have a great day!

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