Performance Chrysler Jeep Dodge RAM

Everyone there is so helpful. Scott did a great job, answered all my questions, and provided helpful information. It’s like a family. This is my second go around with this dealership. Highly recommend them. I have no ties whatsoever.

Dealer Responses

Thanks, Mike! It was great getting to meet you. We appreciate your kind comments and are glad that you enjoyed your visit!

They had a great service department and they had our car done that day texted us and let us know it was done very clean and timely serive

Dealer Responses

Hi Anna, We are pleased that our Service Department could get you back on the road in a timely manner. Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus and we hope to see you again.

I had very good experience while waiting for my Jeep to be serviced, waiting room was clean employees were polite Service manager treated me like a old friend and not like a number overall very professionally run dealership.

Dealer Responses

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and to know that our Service Team was friendly. We hope that you will continue to visit us!

Jasen did great job my experience was outstanding. The video from the tech was nice touch as the updates concerning time of completion. The alignment set-up with the system you have is a no brainer when you have it right in front you doing sign in. I have been please with Performance CJDR and would recommend to friends and family. Friendly service in timely manner along with getting job done. Great Job!

Dealer Responses

Hi Mr. B- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Jasen, and with your repairs. We look forward to taking care of any of your auto needs in the future.

We have bought 3 cars from Performance and have had a positive experience every single time. Nico is the only salesperson that we have dealt with. He has made car buying easy.

Dealer Responses

Thank you for shopping with us at Performance Chrysler Jeep Dodge Ram Columbus. We're delighted to know about the ease of your time here, and we look forward to being of assistance again in the future!

Great experience from start to finish! Drew , Guy, Justin and Mark were on it. In and out no hiccups! Definitely recommend

Dealer Responses

Thank you for sharing your great sales experience with Drew, Mark, Justin, and Guy! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Georgesville.

Rodney very concerned about doing the best job he could when taking care of our car. We had had a problem and he through investigating thoroughly he found the problem. It is good to find a service person you can trust.

Dealer Responses

Elaine, thank you for taking the time to share your best service experience with Rodney! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

Good people. Took care of me and made getting my Jeep serviced a pleasant experience. Everyone and everything was great. Keep up the good work.

Dealer Responses

Barry, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

Called service dept. To get a base price on front end alignment for my challenger for some reason they wouldn't give it with out seeing the car every other place i called could give me a base price. Still like the dealer just a minor annoyance maybe they can work on it.

Dealer Responses

Norman, thank you for taking the time to share your great service experience! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Columbus.

The follow up after spending $50k on a new vehicle is terrible. Do not take the vehicle off the lot until everything that is supposed to he done is done. Also don't count on the service department to communicate with you. Expect not to have your vehicle back the same day for what was originally said to be a 3hr job. Very poor communication.

Dealer Responses

Portia, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please email me at a time that is convenient for you to discuss your situation. I look forward to hearing from you and I would appreciate your time. Sincerely, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

We have been in contact with the General Manager. Time will tell depending upon what happens on Friday. It is too bad that it had to escalate to this point before the service department started caring about their level of customer service.