Performance Chrysler Jeep Dodge RAM

4.4

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

295 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Performance Chrysler Jeep Dodge RAM are from Cars.com and DealerRater.com

486 reviews

Amazing

5.0
by Erin Hinkle on Nov 29, 2021

My experience was great. I would 10000 percent recommend! Over all, amazing customer service skills and very helpful!! I will forever be a returning customer

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Erin, thank you for sharing your wonderful review of us here at Performance Chrysler Jeep Dodge Ram Columbus. We are so pleased to read that you will be a returning customer. We value your business.

Good sales department, pathetic service department. The...

1.0
by BTackett on Nov 29, 2021

Good sales department, pathetic service department. The salesman i worked with, John Williams, has sold me 2 trucks now. Both of those experiences were awesome. I havent decided if ill nuy anything else from here or not yet, well see later. I just know this swrvice department will never touch another vehicle of mine. The first truck i bought, a '16 Ram 2500, i had in the shop for some recall repairs, never seemed an issue from there. However, any time i took it in, for anything else, the problems didnt exist to them. They couldnt find the exhaust leak, which was a loose clamp around the EGR that i later found myself. Recently, i bought a 2021 3500 dually because the 2500 started throwing transmission error codes. They were sayung theyd have to have the truck in the shop for 4 - 5 days to diagnose the problem and it wad my only vehicle. I had a 100,000 mile drivetrain warranty. Never any problems besides the exhaust leak, until the truck turned over 105,000 miles, then, Surprise! Anyway, i had the 2500 truck in to get the transmission error checked out, which lead to me buying the new truck. I shouldve known to just tell my fiance to leave the moment she pulled in. The service dept guy, whos name i forgot, told my fiance that my truck needed an alignment as soon as she pulled in. He said their camera looking at the garage door alerted him the truck was way out of alignment. The thing is, the tires on the truck get rotated every 4000 and they have over 40,000 miles on them. There not 1, even slightly little, odd wear on those tires. This is where everything just went to xxxx in a hand basket. I told the man he can check the alignment but thats it. Ive had the alignment checked on that truck every 6 - 8 months since i bought it. Its never been off, never. I couldnt get it checked in 2020 because of all the nonsense pandemic, and it had been doing fine, so i wasnt worried about it. They claimed to check it and claimed my drivers side steering tire was out if whack. They claimed they didnt mess with the alignment, but after we got the truck back, it was pulling HARD to the left. After 3 days of nonsense phone calls, i got the truck back to them to fix the alignment. They again, didnt listen, did whatever they felt like. Did a video inspection of everything on the truck, and told me everything i already knew. They claimed they didnt do anything to the alignment, but now there is another "problem" with something in the rearend, but hey, the alignment miraculously fixed itself! They even tried to offer me "an excellent service deal!" For nearly $300, theyd change my oil filter, almost 2 gal of oil and 2 fuel filters. Thats what it costs me to change my oil in my dump truck that holds 12 gal of oil! This is why i do all my maintenance myself! Ill NEVER take either of my trucks back to that service department. If youre smart, youll stay the xxxx away from those con artists. Its no wonder this is the lowest rated dealership of all their lots

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience with our Service Department. Performance Chrysler Jeep Dodge Ram Columbus always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Awesome!

5.0
by Kaylee on Nov 27, 2021

My experience was wonderful! Highly recommend! The staff was great and made the process of purchasing my new car so easy. I couldn’t be happier!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Kaylee, Thank you for your positive review. We are thrilled you had a professional and helpful purchasing experience. We hope you enjoy your new vehicle and we are looking forward to your next visit. Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus.

Worst salesman ever or a lot of fake reviews

1.0
by James A on Nov 19, 2021

Horrible experience trying to buy a vehicle from here. The salesman I was working with was Devin or something with a D. That's how disinteresting this guy was. From the low ball offer on my trade to wanting me to pay for both shipping my vehicle to them and shipping their vehicle to me, not offering any sort of help with completing this process, it was all just horrible! I recommend taking your business elsewhere, especially if you are an out-of-state purchaser!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

James, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent experience with our Sales Department, please feel free to reach out to me. I look forward to connecting with you. Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Great experience

5.0
by Mike A on Nov 18, 2021

Everyone there is so helpful. Scott did a great job, answered all my questions, and provided helpful information. It’s like a family. This is my second go around with this dealership. Highly recommend them. I have no ties whatsoever.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks, Mike! It was great getting to meet you. We appreciate your kind comments and are glad that you enjoyed your visit!

Great service

5.0
by Anna Hitchens on Nov 13, 2021

They had a great service department and they had our car done that day texted us and let us know it was done very clean and timely serive

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Anna, We are pleased that our Service Department could get you back on the road in a timely manner. Thank you for choosing Performance Chrysler Jeep Dodge Ram Columbus and we hope to see you again.

Great Dealership

5.0
by John Hall on Oct 27, 2021

I had very good experience while waiting for my Jeep to be serviced, waiting room was clean employees were polite Service manager treated me like a old friend and not like a number overall very professionally run dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and to know that our Service Team was friendly. We hope that you will continue to visit us!

Great service and helpful people!

5.0
by Mr. B on Oct 27, 2021

Jasen did great job my experience was outstanding. The video from the tech was nice touch as the updates concerning time of completion. The alignment set-up with the system you have is a no brainer when you have it right in front you doing sign in. I have been please with Performance CJDR and would recommend to friends and family. Friendly service in timely manner along with getting job done. Great Job!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Mr. B- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Jasen, and with your repairs. We look forward to taking care of any of your auto needs in the future.

Performance Chrysler Jeep

5.0
by Morgan on Oct 22, 2021

We have bought 3 cars from Performance and have had a positive experience every single time. Nico is the only salesperson that we have dealt with. He has made car buying easy.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for shopping with us at Performance Chrysler Jeep Dodge Ram Columbus. We're delighted to know about the ease of your time here, and we look forward to being of assistance again in the future!

Great experience from start to finish! Drew , Guy, Justin...

5.0
by ckincaid on Oct 16, 2021

Great experience from start to finish! Drew , Guy, Justin and Mark were on it. In and out no hiccups! Definitely recommend

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your great sales experience with Drew, Mark, Justin, and Guy! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Georgesville.

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