Performance Chrysler Jeep Dodge RAM

My experience was great. I would 10000 percent recommend! Over all, amazing customer service skills and very helpful!! I will forever be a returning customer

Good sales department, pathetic service department. The salesman i worked with, John Williams, has sold me 2 trucks now. Both of those experiences were awesome. I havent decided if ill nuy anything else from here or not yet, well see later. I just know this swrvice department will never touch another vehicle of mine. The first truck i bought, a '16 Ram 2500, i had in the shop for some recall repairs, never seemed an issue from there. However, any time i took it in, for anything else, the problems didnt exist to them. They couldnt find the exhaust leak, which was a loose clamp around the EGR that i later found myself. Recently, i bought a 2021 3500 dually because the 2500 started throwing transmission error codes. They were sayung theyd have to have the truck in the shop for 4 - 5 days to diagnose the problem and it wad my only vehicle. I had a 100,000 mile drivetrain warranty. Never any problems besides the exhaust leak, until the truck turned over 105,000 miles, then, Surprise! Anyway, i had the 2500 truck in to get the transmission error checked out, which lead to me buying the new truck. I shouldve known to just tell my fiance to leave the moment she pulled in. The service dept guy, whos name i forgot, told my fiance that my truck needed an alignment as soon as she pulled in. He said their camera looking at the garage door alerted him the truck was way out of alignment. The thing is, the tires on the truck get rotated every 4000 and they have over 40,000 miles on them. There not 1, even slightly little, odd wear on those tires. This is where everything just went to xxxx in a hand basket. I told the man he can check the alignment but thats it. Ive had the alignment checked on that truck every 6 - 8 months since i bought it. Its never been off, never. I couldnt get it checked in 2020 because of all the nonsense pandemic, and it had been doing fine, so i wasnt worried about it. They claimed to check it and claimed my drivers side steering tire was out if whack. They claimed they didnt mess with the alignment, but after we got the truck back, it was pulling HARD to the left. After 3 days of nonsense phone calls, i got the truck back to them to fix the alignment. They again, didnt listen, did whatever they felt like. Did a video inspection of everything on the truck, and told me everything i already knew. They claimed they didnt do anything to the alignment, but now there is another "problem" with something in the rearend, but hey, the alignment miraculously fixed itself! They even tried to offer me "an excellent service deal!" For nearly $300, theyd change my oil filter, almost 2 gal of oil and 2 fuel filters. Thats what it costs me to change my oil in my dump truck that holds 12 gal of oil! This is why i do all my maintenance myself! Ill NEVER take either of my trucks back to that service department. If youre smart, youll stay the xxxx away from those con artists. Its no wonder this is the lowest rated dealership of all their lots

My experience was wonderful! Highly recommend! The staff was great and made the process of purchasing my new car so easy. I couldn’t be happier!

Horrible experience trying to buy a vehicle from here. The salesman I was working with was Devin or something with a D. That's how disinteresting this guy was. From the low ball offer on my trade to wanting me to pay for both shipping my vehicle to them and shipping their vehicle to me, not offering any sort of help with completing this process, it was all just horrible! I recommend taking your business elsewhere, especially if you are an out-of-state purchaser!

Everyone there is so helpful. Scott did a great job, answered all my questions, and provided helpful information. It’s like a family. This is my second go around with this dealership. Highly recommend them. I have no ties whatsoever.

They had a great service department and they had our car done that day texted us and let us know it was done very clean and timely serive

I had very good experience while waiting for my Jeep to be serviced, waiting room was clean employees were polite Service manager treated me like a old friend and not like a number overall very professionally run dealership.

Jasen did great job my experience was outstanding. The video from the tech was nice touch as the updates concerning time of completion. The alignment set-up with the system you have is a no brainer when you have it right in front you doing sign in. I have been please with Performance CJDR and would recommend to friends and family. Friendly service in timely manner along with getting job done. Great Job!

We have bought 3 cars from Performance and have had a positive experience every single time. Nico is the only salesperson that we have dealt with. He has made car buying easy.

Great experience from start to finish! Drew , Guy, Justin and Mark were on it. In and out no hiccups! Definitely recommend