Passport INFINITI of Alexandria

4.4

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

65 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Passport INFINITI of Alexandria are from Cars.com and DealerRater.com

395 reviews

Garry Drummond is the best.

5.0
by cherylhj1 on Mar 17, 2022

Garry Drummond is the best. He is honest and upfront about what services are needed. Excellent customer service.

Overall experience 5.0 Does recommend this dealer.

Service is always prompt, the service representative is...

5.0
by brnsgr63 on Feb 14, 2022

Service is always prompt, the service representative is helpful and knowledgeable, provides excellent service. Explains the work that needs to be done so I can understand it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very clean customer service friendly business. I will...

5.0
by earnest934 on Feb 11, 2022

Very clean customer service friendly business. I will only do business with them when it comes to Infiniti products

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Garry Drummond- Lane Manager, provided excellent customer...

5.0
by cherylhj1 on Feb 07, 2022

Garry Drummond- Lane Manager, provided excellent customer service. He is very knowledgeable and professional. He kept me updated on my vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It's always a pleasure doing business at passport...

5.0
by alethia.staton on Jan 28, 2022

It's always a pleasure doing business at passport infiniti of Alexander very satisfied customer

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The sales and service teams here are excellent and take...

5.0
by lamars79 on Jan 01, 2022

The sales and service teams here are excellent and take the time to answer all of your questions. I will be coming back here for my next car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great customer service!

5.0
by Infiniti Girl on Dec 24, 2021

Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I have dealt with Gary for quite some time. He is very...

5.0
by williamslp60 on Dec 21, 2021

I have dealt with Gary for quite some time. He is very efficient and extremely calm. The man always finds a way to meet the customers needs without the stress. I don't encounter this level of customer service anywhere often enough!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The team at Passport Infiniti was incredibly professional...

5.0
by Srj0272 on Nov 23, 2021

The team at Passport Infiniti was incredibly professional and knowledgeable, and went the extra mile to help me get what I wanted.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent Customer Service 👏

5.0
by Shernita Morris on Nov 13, 2021

Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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