Parsons Ford Lincoln

Always a great experience with this dealership. They do everything from oil changes to a issue I had with the audio system on my ride and I do not take it anywhere else.

Dealer Responses

Brian, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you for the review, we hope you continue to choose Kent Parsons Ford for all your vehicle needs! Take care!

I go there to get my oil changed and car inspected.

Dealer Responses

Hello Philip, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

I have used Parson's Ford for move than 20 years and always been satisfied with the personnel and the quality of the work that has been done on my vehicles.

Dealer Responses

Hi Thomas, thank you so much for your positive comments about Kent Parsons Ford! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!

Went in for an Oil change, Got the Works//Did not the Works//Did not want Tire Rotation//Works calls for Multpoint inspection//Power Steering Fluid was empty did not check/Car was left with greasy finderprints on door, all wheels This is on a 2006 lincoln town car with 57k miles //No pride in service work or customer satisfaction//Will never return to this dealership for service

Dealer Responses

Hello John, our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. We would appreciate the opportunity to address the concerns you brought up and work with you to resolve this situation. Please contact our Sales Manager, Ryan Byrd, at (304) 263-3344 or ryan@parsonsford.com at your convenience and we'll do our best to make this right. We hope to hear from you soon.

A starting problem on my 2014 F150 Lariat, thought to be an chronic battery drain was traced to a loose terminal. Charges(Bill) were fair for the time performing the diagnosis.

Dealer Responses

Hello Milton, thank you for sharing your experience. We're glad we could be of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Great service. Had Parsons install new windshield wipers on my Ford truck, when the truck was in for inspection.

Dealer Responses

Hello Bobby, thank you so much for your positive rating and review! We're always here with the same great service if anything else comes up. We hope to see you here again down the road!

Have used Parsons Ford for repairs and service for last 5 years since locating to area. Great service and staff!

Dealer Responses

Barbara, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!

I came in and from the very beginning they were extremely helpful but not pushy.. asked about what I was looking for vs what I wanted and found me a vehicle that met both. Service department is very helpful and extremely knowledgeable about what they do

Dealer Responses

James, we are very happy we could provide you with a positive experience! We appreciate your business and hope you continue to choose Kent Parsons Ford for all your vehicle needs. Take care!

Excellent well run service department. Their turn around time has always been very reasonable. They also take time to explain their service work.

Dealer Responses

Charles, thank you for your wonderful response to the quality of service our Staff provides! At Kent Parsons Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

I own two fords and take them both to Ken Parson. Very nice people.