Park Avenue Autos

4.0

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

38 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Park Avenue Autos are from Cars.com and DealerRater.com

43 reviews

Excellent Buying Experience

5.0
by Beth B on Oct 10, 2015

I was interested in a car for sale at Park Ave Autos. Unfortunately the car was held with a deposit for another buyer. Max took my name and number in case the buyer did not follow through. The potential buyer fell through and Max was kind enough to call me to tell me that the car was back up for sale. I was so pleased that he reached out to me. He took me seriously and was extremely professional to work with. He worked with me and allowed a local shop to do a pre purchase inspection. Throughout the purchase process he kept me informed with many details. I really appreciate working with family owned and operated businesses like this one. I would recommend this dealership to others. My husband owns a family owned/operated auto repair shop in Philadelphia and he would also recommend this dealership to his customers based on our experience. Thank you!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Daughter's First Car Purchase

3.2
by First Time Buyer on May 01, 2015

Max I know you are striving for a five star rating, and after dealing with you we thought we would be giving you five stars. Unfortunately we were mislead. Our daughter purchased her first vehicle from you with her own money. We inquired about a warranty period and was advised if there was any problems within a one to two week period you would assist us with the repairs as you were going no where. We contacted you approximately three days after the purchase to let you know that we were having a few issues with the car and that we wanted to take the vehicle to our mechanic. At that time you advised us we could bring the car to your mechanic for repairs. We contacted you right before taking the hour long drive to be sure we were all set and at that time the story changed you advised that you would not be assisting with any repairs to the vehicle, but you would be more then happy to have your mechanic look over the car. Any repairs needed would be at our expense and that since your provided us with a good deal you voided your previous offer to assist with any repairs. Why would we have your mechanic look at the vehicle when we have our own mechanic? You weren't assisting with the cost of the repairs and know you went back on your word. If we can't trust you how do we trust your mechanic. This was a real surprise. We had our mechanic look over the vehicle and the repairs were minimal costing $260.00. This is a life lesson for our daughter and us. When it's to good to be true it is and never take someones word. Max if you decide to respond to this review please be sure to be honest in your response as the review we provided you are facts.

Customer service 4.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.

What all car dealers should be.

5.0
by Lisa Soltner on Apr 06, 2015

I was on an extremely limited budget after having an older car totaled in an accident. Because it was older, the insurance recovery was low. I needed to get into a similar car and at a reduced cost. I shopped them all, big dealerships, to little buy here/pay here lots, in both Pennsylvania and New Jersey. NONE could compare with the quality of cars, and reasonable price that Park Avenue Autos offers. Nelson and Max are my used cars dream come true. Honest, fair, and low pressure. I thought it was too good to be true, and kept looking for problems, but I just could not find any. If you're looking for a used car, in good condition at a reasonable price, this is where you need to be! Thank you Max and Nelson!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fantastic Service

5.0
by Lynn on Apr 02, 2015

While searching for a truck in a very specific price range for my son, Max quickly showed me what he had available and gave me the space to look all through it. His openness and willingness to let me get my own mechanic to look it over put my mind at ease. His price was fair and I feel I was respected throughout the transaction. My son LOVES his truck. It is running great. Thank you Park Avenue Auto for such a positive experience.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honest, Highly Recommended.......

5.0
by Frank and Amy S. on Mar 31, 2015

We bought a 2005 Hyundai Santa Fe for our son. The car was in excellent shape and runs great! My husband went there first and found 2 cars he liked. We had been to at least 20 other dealers and found some great deals. He insisted that we go back and shop at Park Avenue because Max was extremely nice and honest. We went back and bought the Santa Fe and couldn't be happier! We highly recommend Park Avenue Auto, cars are in excellent condition and they are very honest.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Simply AWESOME!

4.4
by Kelly on Mar 20, 2015

I was having the TOUGHEST time finding a good and reliable car on a budget at other dealers. But was so fortunate to have had the BEST experience when purchasing my 2010 Kia Soul at Park Avenue Autos! Nelson and his wife Tammy were just beyond AWESOME ? patient, genuine and made you feel SO at home, that I felt as though I was part of their family. The first time I arrived, Nelson was extremely helpful and inviting. As I perused through the lot and noticed my future car, I was SO surprised when he just said "here's the key, test it out, let me know what you think!" He was not this pushy salesman ? the experience didn't feel ?sales pitchy? at all. He just allowed me to take my time to get to know the vehicle ? it was just amazing! In the end, they gave me a GREAT deal on the car AND all within my budget! They made the whole process as pleasant without any stress ? even as far as to suggest a GREAT insurance carrier when my own insurance gave me the hardest time. He and his wife Tammy (who was THE MOST genuine and sweetest person EVER) were just this beautiful team that seemed to take integrity seriously. They are honest, communicative, down to earth and had THE BEST sense of humor for business folks. This family-owned business is the BEST and it shows! I highly recommend them for their selection, great deals, and overall incredible buying experience. Thank you Nelson and Tammy!!!

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honest family run shop.

4.8
by Jan Klincewicz on Mar 06, 2015

We ended up not buying a car from them because the Hyundai Santa Fe was shimmying on the test drive. Max said he wouldn't sell it in that condition. We were in a rush to buy a car for my daughter who was on a 5-day Spring break. We had already purchased from another dealer when he called to tell us that the car we test drove had been repaired. In any event, they had good prices, and showed a lot of integrity. I wish we could have bought from them, but wanted people to know they were trustworthy and honest, and tried their best.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

This Place Blows away the Competition

5.0
by Kim on Feb 23, 2015

I purchased a Jeep GC from Max and it is GORGEOUS! I knew of the lot, and he came highly recommended, so I went and checked out a few of the vehicles, and found this Jeep! Not only was it in what I would consider IMMACULATE condition inside & out - Max and Nelson gave me the most unbelievable deal!!! If you are looking for a GREAT used vehicle, no matter where you live you owe it to yourself to go to Park Avenue Autos - family run business, NO PRESSURE, and they are HONEST (how many times have you EVER heard that regarding a Car salesman)?!? Thank you Max, Nelson - The fact you ARE NOT salesmen is exactly why I will come back and recommend you to everyone & anyone I know!! :o) Kim Hoffman Marlton, NJ

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A cut above!

4.8
by Robert S. on Nov 22, 2014

Got exactly what I was looking for here, at a great price. John, Max and the mechanic were friendly, helpful and totally low pressure. Bought the car a week ago and went back today to pick up the permanent plate. The whole experience was surprisingly pleasant. Not your usual small lot used-car dealer, these guys are a breath of fresh air. I had stopped by on a weekday evening for a quick look at the car, which was wedged in behind several others. Noticed a noise in the engine compartment, the mechanic knew exactly what it was and showed me. I said I'd be back on Saturday. When I arrived, the car was out front and the minor noise had already been fixed. A quick test drive and some paperwork and the deal was done. No muss, no fuss.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great place

4.5
by Steve on Nov 09, 2014

My son in law and I got a car there today. The owners and reps were awesome, no pressure at all and we made a deal. I would highly recommend them. Thanks Max.

Customer service 4.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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