Park Avenue Autos

Honest and open about their cars. No pressure sales approach. Even let me take it to a local mechanic! i would Def recommend this place!!

Searched many weeks for a good, clean used truck at a fair price. Got it at Park Avenue Autos. Looked at many "clean" trucks online, but in person those trucks didn't live up to the pictures. The folks at Park Avenue are straight shooters and good people and will tell you what you're getting. Would not hesitate for a moment to purchase another used vehicle from this neighborhood dealership.

If you looking for a totally non traditional, no pressure used auto lot look no further. Max was great. Answered all questions, super easy purchase. Max even stayed late on Friday night to let us close the deal that night ( our decision) and drive our new car home. Great place to find affordable vehicles, yes some are higher milrb vehicles, but they are all priced to sell! Thanks Max and Cars Com for hooking us up with this dealer!

Was assured multiple times that the vehicle had no rust on it, and that it was absolutely clean. After a 3 hour drive to this location in order to purchase the vehicle, the frame was rusted through. Not a decent experience at all, total waste of time.

I stopped by park ave autos on route 130 on a whim and was blown away by the quality service and knowledge of Max. He was able to pinpoint exactly what I was looking for and answered all my questions, not to mention he is such a great guy. He told me what to look out for when buying a used car, and showed me some tricks of the trade. Park ave had a very laid back, no aggravation atmosphere. I left the lot happy and confident with my purchase and my Taurus has been running perfectly.

Went to look at a Jeep I found online but was quickly disappointed. I understand it is a used car dealership but when I looked inside there were wires hanging out, pieces dangling and parts missing. All little things that could be replaced easily and make the vehicle much more attractive to buyers.

Very friendly. Ernie was great. He did not beat around the bush with you. Steve was good as well. I did not feel pressured or anything like that. Minor things were not mentioned to me, but otherwise it was ok. Only thing I wasn't so thrilled about was the fact that -no warranty at all - not even 30 days. That's weird to me. Hope I didn't get a lemon...

They say they will be in till a certain time, then close early. They won't budge one minute on their time to even make a sale. Extremely rude. Fine. They lost a sale. We bought elsewhere. If they don't care about car sales and having dinner at a certain time is more priority, then that tells me right there that they don't care about their customers. Especially when they had promised to be there. (Another dealer, they stayed opened 2 hours later just so I could get there. And they got the sale!) These guys should take a class on customer service 1o1. I worked in the industry and I know the ins and outs of car sales. We stayed many odd hours to serve our customers and yes that is how we ran a 5 star business.

Saw a vehicle on cars.com that I found interesting so , I filled out the contact form...2 days later, I called them, as I hadn't heard anything, and was concerned it may have been sold. Nope. still there. owner stated that he was busy, and didn't have time to check email. okay...I can understand that. I asked him to be brutally honest about the condition of the car, as I live over an hour away. was told it was primo, just older, and higher miles. got a chance to swing by and look at it a couple days later. outside body was about 95%, so I was okay with that. silicone caulk around back window, however, was a concern. the interior was repulsive. needed about 8 hours worth of cleaning. vinyl door trim was falling off, but, i was assured by the owner that it would be fixed. ( i hoped better than the other one that was fixed., as that looked a lot like a first grader's art project)Ok... I've seen worse. I put a deposit on the vehicle, so my wife could come back and give it final approval. of course, I had to interrupt the other young man's texting to take my deposit, but, I digress. I informed them that I would fill out the online credit application, and intended to pick up the car Saturday. I filled out the credit app that night, the next day, around noon, I still hadn't heard from them, so I called...good thing, too. they hadn't checked their email. (noticing a pattern here) but, after bringing it to their attention, I was called, and informed that they had gotten approval. I asked what the terms were...he had no idea. I asked for the name and number of the finance company...had never heard f them, but, figured...how bad can it be? bad indeed. 24.99% Yup...dumped me into a "second chance" agency...didn't even bother to check anyone else. I really started to wonder at this point if they wanted my business. I asked the young lass (who actually was nice, and helpful) why I was looking at a payday loan interest rate. she explained that they are a second chance financier. I understand that, I said, but...look at my info. do I look like I am in need of a second chance loan? she agreed, and started to work on a more reasonable rate. Saturday rolled around, and we went there...To find the car had an all but flat left rear tire, 1/16th of a tank of gas (barely enough for a test drive)and door trim that still hung like curtains. My wife liked the car, but was also concerned about the silicone around a convertible back window. the owner assured me, that the top did not leak. I figured, let me check for leaks, and then I can go see the finance company..."they are closed Saturdays" he told me. Then, they went from being closed Saturdays, to open till noon (Nope...they are closed. tried to call them, to tell them to hold my application, I am coming to retrieve and destroy It) I took a garden hose, and squirted water around the back window. I would put the pressure on par with a light to moderate rain. it was coming straight from the hose, so it wasn't excessive. the top leaked like a sieve. there was about a gallon and a half of water coming in from a 2 minute hose application. in a hard rain, this vehicle would become an aquarium. Now, My day was about to get better. The owner came walking out, and I said "the roof leaks He shouted for his son to "refund the deposit...I'm sick of this Mustang...I'm outta here", and stormed off.. this is the OWNER...not the CUSTOMER...saying this! He threw a fit on par with a spoiled twelve year old. Not, my mechanic of 30 years , that has never missed a day (until today) can fix this I had just wasted two hours of travel time, a half a tank of gas, and was treated like a burden, start to finish... the son began to refund my deposit...no negotiation, nope...the end. the boss then actually reentered the building, stating he had taken keys to a Suzuki, stormed back out Nothing like being treated like crap start to finish, huh? wasted, time gas and tolls on this. unprofessional beyond words.

Wanted to buy truck they did not offer any in-house financing told me to go to a different bank outside dealer to buy truck and would not guarantee inspection Dmv would not put it in writing The truck would pass New Jersey state inspection and when I put in writing they would fix it if it did not