Owatonna Motor Company

I bought a brand new truck from Mike Hamilton today and it couldn't have been a smoother experience. I did extensive research and had exact prices I wanted for the new truck, my trade in, and an out the door price and when the supervisor came out with his out the door price we were within $500 of what I wanted. I got a very fair price, the transaction was extremely fast and smooth, and they found even more rebates that I could which lowered the price. Definitely recommend.

I bought a brand new truck from Mike Hamilton today and it couldn't have been a smoother experience. I did extensive research and had exact prices I wanted for the new truck, my trade in, and an out the door price and when the supervisor came out with his out the door price we were within $500 of what I wanted. I got a very fair price, the transaction was extremely fast and smooth, and they found even more rebates that I could which lowered the price. Definitely recommend.

After extensive research we found the car that met our needs at this dealership. Everyone we dealt with there was great. Our online questions were answered promptly and thoroughly. When we arrived to see the car it was ready for us to do a test drive. Our salesperson, Isaac, was great. We were given a fair trade-in value for our vehicle. Best experience we have ever had in buying a used car!!

Called to ask questions before driving down there. Guy was so rude in the phone. Told me they don’t negotiate pricing but after I told them I found a better deal then they said they match prices. Get your story straight.

Very friendly staff and helpful! Answered any and all questions we asked. Very knowledgable about the vehicles and features. Wide range of vehicles to select from, both used and new! Over all a great experience!

I purchased a used 2015 F-150 from Owatonna Motor Company in July of 2018. The day I purchased it I noticed the fuel gauge wasn't working properly so before I took ownership they swapped the part out for a new one. My factory warrant expired about a week after purchase and less then a week after it expired my check engine light kicked on. I took the truck in and found out it was another fuel system problem and would cost over $900 to fix. I have attempted on numerous occasions to contact my salesman, the sales manager, and the GM to see if they could help me out with this problem. I figure since the truck already had a fuel system issue and the factory warranty had just expired it shouldn't be to much to ask for the dealer to stand behind their product. Out of all of the messages I have left not once have I got a phone call back. The only time I can get a hold of Dave (salesman) is when I call and ask to talk to him about a car sale. So far the excuses I have got are the sales manager is always on a test drive and the GM is moving the entire inventory to Minneapolis but Dave always promises they'll be sure to call me in the next day or two. This has been going on for two months. It's one thing not to want to fix the truck it's an entire other level of poor service when you give a customer the run around or just ignore them. I will never buy another car from this dealership and I would recommend you look somewhere else for your next purchase if you value good customer service after your purchase. I guess I should have caught on to their approach to customer service when they didn't even give me a full tank of gas after I bought the truck!

Dealer intentionally prices low on 3rd party sites and their own website then hikes them up 10K! Do not trust this dealer. They even priced the vehicles on the lot 5-7$ cheaper then hike them up. Do not recommend or trust this company.

I e-mailed an inquiry regarding a pre-owned truck. I had two responses back within the day. Unfortunately, the vehicle I was looking at had sold.

These guys know what they are doing. i did not buy a car from them but had a wonderful experience dealing with Mike P, and also Nath. They did all the could to keep me informed and answer my questions without any pressure. I will recommend them at any time to all my friends. Thank you Mike. Keep up the good work..

The employees are always very friendly and knowledgeable about their jobs. They are able to answer all of my questions easily. Will continue to come back for all my vehicle needs!