Owatonna Motor Company

4.6

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Cars on the lot

106 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Owatonna Motor Company are from Cars.com and DealerRater.com

84 reviews

Smooth and easy transaction, fair prices

5.0
by Chris on Nov 08, 2019

I bought a brand new truck from Mike Hamilton today and it couldn't have been a smoother experience. I did extensive research and had exact prices I wanted for the new truck, my trade in, and an out the door price and when the supervisor came out with his out the door price we were within $500 of what I wanted. I got a very fair price, the transaction was extremely fast and smooth, and they found even more rebates that I could which lowered the price. Definitely recommend.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Smooth transaction, fair prices

5.0
by Ckell89 on Nov 08, 2019

I bought a brand new truck from Mike Hamilton today and it couldn't have been a smoother experience. I did extensive research and had exact prices I wanted for the new truck, my trade in, and an out the door price and when the supervisor came out with his out the door price we were within $500 of what I wanted. I got a very fair price, the transaction was extremely fast and smooth, and they found even more rebates that I could which lowered the price. Definitely recommend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best Car Buying Experience Ever

5.0
by happycarowner on Oct 20, 2019

After extensive research we found the car that met our needs at this dealership. Everyone we dealt with there was great. Our online questions were answered promptly and thoroughly. When we arrived to see the car it was ready for us to do a test drive. Our salesperson, Isaac, was great. We were given a fair trade-in value for our vehicle. Best experience we have ever had in buying a used car!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Rude, not helpful

1.0
by Red on Dec 16, 2018

Called to ask questions before driving down there. Guy was so rude in the phone. Told me they don’t negotiate pricing but after I told them I found a better deal then they said they match prices. Get your story straight.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

We love our 2017 Explorer!

5.0
by AJ & Bridgette on Oct 13, 2018

Very friendly staff and helpful! Answered any and all questions we asked. Very knowledgable about the vehicles and features. Wide range of vehicles to select from, both used and new! Over all a great experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Poor customer service

2.0
by mls4343 on Sep 30, 2018

I purchased a used 2015 F-150 from Owatonna Motor Company in July of 2018. The day I purchased it I noticed the fuel gauge wasn't working properly so before I took ownership they swapped the part out for a new one. My factory warrant expired about a week after purchase and less then a week after it expired my check engine light kicked on. I took the truck in and found out it was another fuel system problem and would cost over $900 to fix. I have attempted on numerous occasions to contact my salesman, the sales manager, and the GM to see if they could help me out with this problem. I figure since the truck already had a fuel system issue and the factory warranty had just expired it shouldn't be to much to ask for the dealer to stand behind their product. Out of all of the messages I have left not once have I got a phone call back. The only time I can get a hold of Dave (salesman) is when I call and ask to talk to him about a car sale. So far the excuses I have got are the sales manager is always on a test drive and the GM is moving the entire inventory to Minneapolis but Dave always promises they'll be sure to call me in the next day or two. This has been going on for two months. It's one thing not to want to fix the truck it's an entire other level of poor service when you give a customer the run around or just ignore them. I will never buy another car from this dealership and I would recommend you look somewhere else for your next purchase if you value good customer service after your purchase. I guess I should have caught on to their approach to customer service when they didn't even give me a full tank of gas after I bought the truck!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

False Advertisement Scams!

1.0
by customer1938 on Aug 10, 2018

Dealer intentionally prices low on 3rd party sites and their own website then hikes them up 10K! Do not trust this dealer. They even priced the vehicles on the lot 5-7$ cheaper then hike them up. Do not recommend or trust this company.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

E-mail inquiry.

5.0
by Steve on Jul 29, 2018

I e-mailed an inquiry regarding a pre-owned truck. I had two responses back within the day. Unfortunately, the vehicle I was looking at had sold.

Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Excellent service

5.0
by ngomynang azefor on Feb 28, 2018

These guys know what they are doing. i did not buy a car from them but had a wonderful experience dealing with Mike P, and also Nath. They did all the could to keep me informed and answer my questions without any pressure. I will recommend them at any time to all my friends. Thank you Mike. Keep up the good work..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great service!

5.0
by Stacey on Feb 15, 2018

The employees are always very friendly and knowledgeable about their jobs. They are able to answer all of my questions easily. Will continue to come back for all my vehicle needs!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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