OnQ Auto Group Inc

3.4

Hours of Operation

Service
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
9:00am–7:00pm
Sales
Monday
9:00am–8:30pm
Tuesday
9:00am–8:30pm
Wednesday
9:00am–8:30pm
Thursday
9:00am–8:30pm
Friday
9:00am–8:30pm
Saturday
9:00am–8:30pm
Sunday
10:00am–8:30pm

Cars on the lot

100 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of OnQ Auto Group Inc are from Cars.com and DealerRater.com

22 reviews

Excellent service from Junior .

5.0
by Queenelsie1 on Apr 13, 2022

Excellent service from Junior . Knowledgeable, helpful, patient and followed through on every thing I needed . Very happy with my purchase and service, Thank you .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Very happy with my car purchase and salesman Junior was excellent!! Went above and beyond !

where do I start I have bought three HONDA PILOTS from...

3.0
by Pmaster592691 on Jan 30, 2022

where do I start I have bought three HONDA PILOTS from this dealership & was shocked the way they wanted at least. ( $ 5000.00 ) down & ( $ 650.00 month .IT WSS LATE AT NIGHT 3 HOURS BEFORE THEY CLOSED. .

Overall experience 3.0 Does not recommend this dealer.

Do not buy crap here

1.0
by A very unhappy customer on Dec 24, 2021

The people that work here are all lying mexicans..the actual owners are russian...i met them an they are all a bunch of liars especially PETER..an no they dont believe in returning phone calls....an yes they buy cars that have been wrecked at auctions fix then an sell them...DO NOT BUY CRAP FROM HERE

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

scammers and lemons

1.0
by Greg on Sep 25, 2021

Nothing but salvage cars ..check the car fax do not believe their word. car messed up 7months later even tho they claim they will have a look at it. next day "we dont want it"

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

We went to look at a 2015 Mustang at this dealer at...

1.6
by Car Looker on Oct 17, 2020

We went to look at a 2015 Mustang at this dealer at night, and when I called the next day, I told the manager I wanted to take it down the street to a local mechanic that I've used before, and is known in the community, and he tells me "we don't let our cars go to that place." I said I'm the one purchasing the car, and if I want to take to my mechanic, I'll do so. The guy tells me, we'll pass on the deal and hung up. Obviously, they are hiding something with their cars. I would suggest staying away from this place if you happen to see a car that interests you.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Beware!

1.5
by Alicia Novak on Sep 06, 2020

I would like to be able to give them a zero but that's not an option. I bought a car from them that had been in an accident previously and had been repaired. What I didn't know was that the repair had not been done right and when I took it to the dealership nearest to me to find out what was wrong, the front wheel fell off, completely! Luckily it was in the parking lot of the dealership as opposed to driving at freeway speed! I contacted OnQ about the repairs that I was going to have to pay for because they were negligent about the quality of the previous repair, they never got back to me. Like I said, I'm lucky I wasn't killed! The car wound up costing me almost as much as I paid for it to repair it. BE CAREFUL! These people do not care about your safety. I was going to sue them in small claims court but with the current situational (Covid19) I am not going to be able to because the courts are closed. All I can do because the courts are closed. All I can do now is share with you my experience.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Good dealer

4.0
by UsedCarBuyer on Aug 04, 2020

Was good buying experience, unfortunately the car I bought had some problems that showed up when I got home but got a good deal for the car so it is what it is. Easy to work with and would recommend

Customer service 5.0 Buying process 4.0 Quality of repair 3.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Where's my license plates??

3.3
by James Tucker on Jun 12, 2020

Bought my car in March and its June 12th, still haven't got my plates or one phone call telling me anything about them, not very good customer service.

Customer service 4.0 Buying process 4.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Poor customer service

2.0
by Cam on Nov 09, 2019

Customer service was alright.... they would never get back to my phone calls. I called about four times and the first time waited 30 min on hold before hanging up. The next 3 times I waited ten then gave up. And i never recieved a call back. This is annoying when you're just trying to buy a car and you would think they would be more willing to try and answer so they can sell a car. In person they were friendly, I was able to take the car to my mechanic and have it looked at. There were some parts needing to be replaced. I told them this and they gave me about a $300 dollar discount which wouldn't come close to covering the parts needed. Overall my experience in person was decent but trying to contact them is impossible. I would not recommend going here.

Customer service 2.0 Quality of repair 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

this dealership rocks!

5.0
by Ronnie johnson on Sep 28, 2019

Great buying experience. thank you Matt you are the best . i would give you 10 stars if i could. you and the team were super fast and easy.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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