Onion Creek Volkswagen

4.3

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

110 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Onion Creek Volkswagen are from Cars.com and DealerRater.com

116 reviews

Replace N80 Valve

4.8
by 2013GolfR on Feb 10, 2018

Steve and the texhnician did a giod job of explaining what neeeded to be done and how long it would take. Needed to be somewhere later on a Friday so they even got me out early. Great dealer and great service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Handled my same-day problem effectively and efficiently

5.0
by MCroft on Feb 07, 2018

Happy as always working with Steven. I was a same-day walk-on, and he kept me informed about what was going on, how long it will take. There was a problem on the bill, and he saw it and got it corrected even though it was an issue with parts. He is on top of his job and gets things done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Fantastic Service Department

5.0
by Mike P. on Feb 07, 2018

I have owned my Jetta for just over 2 years now and have had all scheduled maintenance done here. Ken Wiley is great to work with and provided fantastic service. While waiting he kept me up to date on the process and the video from the service tech going over the process was a awesome touch.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service you can trust

5.0
by biontsang on Feb 07, 2018

I have taken my two cars to Onion Creek Volkswagen for regular maintenance and various service needs ever since they opened. They always provide quality service and really take care of their customers.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding everywhere but Carwash

5.0
by Badmanjose on Feb 03, 2018

Everything great except Carwash. Got there at 7am. Steven had me out by 7:30. He told me Carwash people got there at 7:30. But I left at 8 and still Carwash people hadn’t showed up.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great purchasing experience

5.0
by Jennifer Leon on Feb 03, 2018

We had a perfect buying experience with the Onion Creek VW pre-owned sales group.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Scott B.

4.8
by Daniel Gonzalez on Feb 02, 2018

Scott is professional and honest. He made the time out of his busy schedule to deliver my new vehicle in person. Can't get better than that!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

EXCEPTIONAL

4.4
by Chris on Feb 01, 2018

I always receive great service. Stephen, the advisor is always very helpful and honest. The video sent by tech was very informative. Wish the price wasn't as much as it was.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Martin Vee

5.0
by Martin Vee on Jan 25, 2018

I've owned three VW's so far, a 2014 GTI and currently two 2015 GTI's which my wife and I use as daily drivers. As a retired physicist and former race engines builder I can say with authority that this dealership's service department is by far the best, and when you combine that with their stellar sales team that means their the best Volkswagen dealership in Central Texas. Keep up the great work O.C.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Martin, we are flattered by your review and appreciate you taking the time to leave this feedback. Thank you so much for your business! We look forward to your next visit. All the best!

2018 VW Atlas

5.0
by Jason Davis on Jan 12, 2018

Family - 3 kids. After owning a Mazda 5 for the past 6 years we were on the look for a car that could fit the whole family comfortably. After some initial review/research online we narrowed it down to 3rd row, mid-sized SUVs. We looked at the following: Toyota Highlander Volkswagen Atlas Honda Pilot Hyundai Santa Fe Kia Sorento Our experience at Onion Creek Volkswagen was excellent! The sales gentleman actually let us step into the building without meeting us in the parking lot and hounding which is the experience we'd had at other dealerships. The sales gentleman was patient with the children and spent the needed time to showed us several colors/trims of Atlas SUVs. When we decided to purchase, the staff was willing to stay after-hours on a Saturday to finish up the needed particulars. This consistency extended to when we took delivery, with the sales gentleman taking the time to explain the various safety and technology features in the cabin, despite it being very late that Saturday night. Overall, great experience. Wouldn't hesitate to do business again in the future.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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