Ole Ben Franklin Motors Alcoa
Hours of Operation
Cars on the lot
I got a Friend at Ole Ben in Alcoa
Michael Benson and Amy Lasker did a great job getting me my truck, I had been turned down and told I owed to much on my current vehicle, not at Ole Ben!!
They promise you stuff done then say they won't do what they say they would do. And trying to get ahold of management is impossible. They are all easy to deal with when your buying but once you are signed on the line. You are a nobody. Trying to get ahold of your contact. Your told he is in a meeting then the next day he is in a interview. Then your told he's on vacation. So what is it. Promised that car would be taken care of them told there is nothing that they will do. This is great service after purchasing 2 vehicle's would definitely not recommend this place especially from the lies they try to sell you from the GM Josh on done. Would be a embarrassment to be associated with a company that take you for a ride.
Sonny Buonavita is an outstanding cars salesman. He is very kind and patient. We would definitely see him again. Anyone want a car go see Sonny Buonavita.
Sold me a lemon that I have to fix so I can unload it to some one else that's what I think of this place dont buy anything from them
Great purchasing experience at ole Ben Franklin!
Great customer service, go see josh and he’ll take care of you. They ha e a wide selection of new and used vehicles and they’ll help you get into the right one
Overall a pretty good experience with this dealership. A...
Overall a pretty good experience with this dealership. A few things could be better a little more attention to detail with the customer for one
Would not buy from this place ever
Said I won a tv when I went to recieved it no tv. False advertising salesman was rude not helpful bad business practices would not recommend this place
Used car for my Grandaughter.
The salesman new my Grandaughter could not afford an expensive car but she needed a vehicle that was reliable. They worked with her and got her into a safe reliable car at a price she could afford.
Called us and said we had won a TV. When we came to pick it up they said we had not won. Shame on them. We will never buy a car here. I can see why their overall review rating is a two and half.
Nino the car internet salesman
Made appt w Nino on Friday Feb 20 for Sat Feb 21 at 12;00 to see 2015 Town and Country van. They called at 9:15 am to verify time . They called at 11:15am to see if we were on way..I confirmed. Got lost coming from. SEVIERVILLE. So I called to verify location. We made it ! To find Nino out front. 1St words were " Hi ya'all is this gonna be cash or finance". Can I see the vehicle 1st? Nope. It wasn't there!!!