Okoboji Motor Company

4.1

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Cars on the lot

4 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Okoboji Motor Company are from Cars.com and DealerRater.com

15 reviews

I had a rather bad experience with this dealership and it...

1.0
by malloryh1955 on Oct 14, 2021

I had a rather bad experience with this dealership and it is not what I have experienced in the past with other Toyota dealerships. I bought a 2021 Tacoma that was used. It had a rack and tent system on the truck when I purchased it. Several days later I was contacted by the dealership and asked to bring the tent system back. They was supposed to take the tent off before it sold. I brought the tent back and they offered nothing for the tent. Then they took 7 weeks to get the title from the lien holder and that cost me a late fee for my plates because it was not registered with 30 days. We also bought a Dodge Journey at the same time. They stated the vehicle had been checked by their service department. An independent shop checked the Dodge and found two of the motor mount bolts missing. There was also another part that needed to be replaced and they are now telling us they can't do it. When we have called to voice concerns they promise to call us back with an answer and they have never returned the calls. This is not what I have expected. I will not do business with this company again. I am very disappointed with the type of customer service this company has provided.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

New tires/oil change

5.0
by Randal Scholten on Dec 30, 2020

Did the service job and tires in great time. Employees were helpful and friendly

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Leased a truck

4.0
by ROBERT ERDMAN on Aug 23, 2020

April was excellent to deal with . Was every knowledgeable, was a pleasure to work with

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Great if you like bait and switch

1.0
by Beckster on Oct 30, 2019

Went in with a quote on a vehicle and they wouldn't honor it. It took well over 5 hours. We agreed to a price and went to lunch while they did the paperwork. Once we got back they had jacked up the price and just expected us to go along with it. I wanted to leave and would NEVER buy a car from this type of business. In my view they are not trustworthy.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Beckster, This is by no means the experience we aim to provide. We want to discuss this matter further with you. Please reach out to our General Sales Manager Steven Williams at 712-336-1500. We would like to know a little bit more about your experience and who you dealt with. -Okoboji Motor Company

Okoboji

5.0
by Linda Kintzi on May 16, 2019

We have purchased two vehicles from them. They are personable and answered our questions. Very clean dealership. Everyone was very friendly.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent!!

5.0
by Morgan Wunschel on Apr 10, 2019

The experience working with the staff was enjoyable, making it easy on the consumers end. The detail work was impressive!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

2015 Silverado in for repair under warranty

5.0
by Chad Baldwin on Dec 08, 2018

The service team that kept my family informed of the services at Okoboji GM Toyota on my recent (3 month) purchase and repair was professional and courteous.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

mike.dalen@mediacombb.net

5.0
by mike dalen on Nov 29, 2018

great staff to work with friendly, helpful and very kind. it is always enjoyable to come into the dealership because of the staff. I thank them for their help in helping us purchasing our new vehicles

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Vibe 09

5.0
by Diana Sanders on May 24, 2018

I experienced professional and helpful service when my car had a recall for the airbags. Wade made sure I knew the schedule for the repairs and the time it would take.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Responsive Dealership

4.0
by Dennis G on Aug 06, 2015

While I did not purchase a car from this dealership, they were truly responsive to my request for information about an older car I was interested. Would certainly do business with them in the future if the opportunity arose!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
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