Octane Buick GMC

4.9

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

87 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Octane Buick GMC are from Cars.com and DealerRater.com

8 reviews

Don't understand

5.0
by Patricia Ochoa on May 27, 2022

Service was okay, use Buick dealer for maintenance on my old buick. My key fob, broke and I thought the dealer could better program for me, didn't realize it would take so long to to program something so simple

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Octane Service

5.0
by Joe Gonzales on May 13, 2022

Once again my service experience with Octane was top notch. The driving factor behind this great experience was the outstanding performance by my service rep Austin. Austin is courteous, professional and embodies what great customer service should look like.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

great dealership!

5.0
by S. HEDGECOKE on May 13, 2022

Dependable, helpful, trustworthy--I recommend Octane highly

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Superior Service!!

5.0
by Jim Bennett on Feb 08, 2022

It is not often that a business exceeds my expectations, but that's what happened here!! My service experience was so great, that it caused me to order a new truck. It is clear that my service and purchase experience was important to this dealership!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great PLACE TO Buy a Car

5.0
by Vicky S. on Feb 20, 2021

Just got a Certified Pre-Owned 2020 GMC Acadia. Great experience with AQ Leija. Found the perfect car in my budget. Recently had to get a minor recall taken care and order an accessory from the Service and Parts Dept - great customer service from this team too!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

Great Experience

5.0
by Terry Gunn on Dec 30, 2020

I'm an out of state buyer and Octane had the vehicle with the options I was looking for in stock. The salesman, James Robacher and Sales Manager Edward Serrano were very helpful and professional to deal with. I got the vehicle that I wanted at a great price and everything was handled over the phone and via mail. Octane arranged delivery of my new vehicle. Great experience and I will be back!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Octane Buick GMC Of Santa Fe and we hope to see you again.

Buying a truck during Covid

4.0
by JOSEPH ROMERO on Oct 13, 2020

Salesman was nice and not pushy. . They almost lost me as a customer because I was gonna travel to ABQ to buy a trick and decided to call Octane on my way as I was driving. It took about 20 minutes before anyone answered their phone. If they wouldn?t have answered I would not have stopped. I would have ended up buying in ABQ. All other people there were very friendly as well. They even shared their pizza with my very hungry three year old. The only thing I would have liked would have been that they tint my windows as a courtesy but they denied that request.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Octane Buick GMC Of Santa Fe

Leased an Encore and had Great service

5.0
by AUDREY LEA EDENS on Sep 09, 2020

Love my new Encore, the process was quite easy Everyone was extremely helpful Thank You AQ and Dave

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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