Northfield Automotive Inc.

Last year I wanted an older SUV as a field car to replace my old SUV with 180,000 miles I was having trouble with. Due to the virus I had called and they had a Tahoe with what I believed had 140,000 miles. Mileage was not on the odometer and I when I got home was surprised to find it had over 200,000. Long story short, I ended up buying by old SUV back 3 day later for $776.25 (with trip miles on the odometer) and they also tried to cash the $4,086.16 I gave for the Tahoe. I have all the paperwork. Be careful buying anything here. Check the odometers and look over paper work carefully.

Wonderful staff. Was shown the truck in detail prior to the test drive. The salesperson was more interested in making sure the truck was the right fit for me than just trying to make a sale. When it came down to negotiating the price as well as value of my trade-in, they were honest, fair, and I walked away feeling like I got a great deal.

As always, Northfield Ford Service was exceptional and Nicole and Joe are the best! I could use a dealer closer to home; but for me it is worth the 20 to 30 minute drive regardless of the weather to have my vehicle serviced there. Ivy A.

Very happy with my purchase of a used van, every thing works as it should. Runs and drives Great...

Ive been going to this dealer for years. Only been disappointed Once and it was very minor. Have bought 5 new vehicles there and They have always been there for me.

Garry was awesome, upfront and easy to deal with. Great staff

I found my new 2020 Chrysler Pacifica in an online search, which led me to the dealership's website. I was able to reserve a test drive time online, and when I arrived, I was greeted outside by Brandon (on one of the coldest days possible!). He was enthusiastic, knowledgeable, and took all the time needed to make my (last minute) shopping experience a very positive one. I was not prepared to take delivery that Saturday, but Brandon made sure that my vehicle was reserved for me, and that we'd be able to connect the following Monday to finalize my purchase, including the trade in of my old vehicle. My schedule became a bit tight that Monday, and Brandon and the staff that I interacted with were all prepared for my arrival, and my vehicle was ready to go once I signed all the proper forms. Everyone was good natured, even when I tried to drive off with the keys to my old vehicle. While I was pretty much sold on this particular Pacifica before getting to the dealership, Brandon showed me all the reasons to be confident that my choice was the correct one. Thanks Brandon!

Mr Kastner and his staff have always been top notch as far as Im concerned. A big thanks to Shane who has taken care of my Diesel repairs for many years. Its like having my own personal technician. Im a long time customer and theres a reason for that. Quality care AFTER the sale.

BEWARE. I test drove a vehicle, and while test driving the check engine light came on. I said we needed to figure this out before I buy. I had signed paperwork, stating “Yeah, maybe we could get this rate”... etc, etc. I told them before I get my credit ran, I need to know what that check engine light is all about. They said they’d go run the engine code and get back to me in a couple minutes what the code was. I agreed. While they were “checking the code”, they were really just checking my credit score. After I told them I didn’t want my credit ran yet, as I had not made a decision. Shame on me for trusting them.

Purchased a 2021 Jeep Renegade from Northfield Automotive, great experience from start to finish!