NJ Auto Pros

4.6

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Dealership reviews

4.6
Rating and reviews of NJ Auto Pros are from Cars.com and DealerRater.com

10 reviews

Great service!!

5.0
by Reba Nell McEntire on Jan 09, 2022

As a single mother of 3 little ones, I need something dependable and big enough to haul around all of their toys and sports equipment. In the past I have been burned by used car dealers. After my husband left me, I can no longer afford to lease Acadia’s. Dave and Michael were great. They were very low pressure and offered for me to have a local mechanic of my choice take a look at the van. After the mechanic inspected the van, he noticed that there was a minor leak in the radiator. Dave and Michael went above and beyond for me. They ordered the part for the van and 3 days later it was repaired and ready for me to drive home. I am appreciative of their empathy towards my current situations and thankful that they did not let me down. They are not the typical car dealers, rather saints working miracles. Reba Nell McEntire

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A nice young man sold me a car!

5.0
by Ethel on Jan 09, 2022

The fine gentlemen at NJ Auto Pros really know how to work out a deal! I had very little money as I am on disability due to a series of unfortunate work accidents. I was currently rolling around in a busted up Lincoln continental that looked like it was old during the bicentennial. The boys took my car in as a trade to help offset the cost of the new car. The car really should have been junked however they made me a beyond fair offer for my car. Hope I do not need another car anytime soon, but when I do, I will be calling the boys at NJ Auto Pros. Ethel p foreman wayside nj

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

It's No Acura Dealership But They Are Good

5.0
by Neil Rosenthal on Jan 08, 2022

Needed a second car to keep the miles down on my leased Acura ILX. It’s not something I am driving everyday so it doesnt need to be as nice as my Acura. I walked around the lot and found a nice honda with good miles. The price was right. I didn't have it in me to play hardball with the kid. They got me an extended warranty for a minor additional charge, which I know I am going to use in the future. I’m not handy, that is why I lease new Acuras. But they worked with me. Only thing they need is a coffee maker and maybe a nice donut spread like they do at the Acura dealer

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Flood of gratitude

5.0
by Jesse Gemstone on Jan 07, 2022

With the great floods of North Jersey, my pride and joy, my pleasure to drive, my daily driver got washed away. Totaled. The insurance companies were inundated with similar cases and took forever to cut a check. And to make matters worse, there were no rentals to be found. All I could scrape together was $3,000. A buddy of mine passes their lot every day on his way home from work. He always mentioned how they have such a nice selection of cars on their front line. I popped in on a Saturday morning and was immediately greeted by 2 nice young men, David and I forgot the other guy but I know it started with a “P”. Nevertheless, I told them my situation and they found me a perfect car. The fact of the matter is, they got me exactly what I needed during my time of need. The lord works in mysterious ways but I am thankful I was guided to them. I will keep coming back and spread the word to all the members of my church. Many blessings to them!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great prices, honest and fair.

5.0
by Mike on Jan 06, 2022

I loved doing business with NJ Auto Pros. They were very professional and explained the features of each car thoroughly plus they are very easy to contact. I needed a car for my son to learn to drive and we were very pleased with our experience. He is parallel parking like a true pro now - no backup camera needed! The prices are wholesale prices, which usually only dealerships pay so it's a good deal. $125 doc fee was more reasonable than most other places, for what it's worth. Honest and reliable experience. I referred several friends. I think they should do a punch card system at this point lol.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Friendly/Honest

5.0
by Al on Jan 06, 2022

Could not be happier with the service and my new to me Jeep. It was a painless process and I love my new purchase. THANK YOU

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

soooooo happy

5.0
by Josh Earlopez on Jan 06, 2022

Well I want to start off by saying I desperately needed a new car. I would drive past NJ auto pros everyday and always happened to see customers leaving with a new car. I just had to stop in and when I finally did, they were super helpful and easy to work with. Long story short, I’m in a new ride and couldn’t be happier.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience

5.0
by Jessica Catan on Jan 05, 2022

NJ Auto Pros was incredibly helpful in finding me a quality used car. I know next to nothing about cars, and it's an intimidating process to buy a preowned car, but I trusted these guys. They showed me lots of different models in my price range and even gave me a discount after I found an suv I liked that was out of budget. Will definitely back and tell family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing

5.0
by Anthony B on Jan 05, 2022

Wonderful experience. Would not go anywhere else to purchase a vehicle. Great communication, excellent service and very good pricing on cars. It is very difficult to find a car and thankfully Dave with NJ Auto Pros was there to help.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Avoid this dealership at all cost!

1.0
by Shorebird27 on Dec 02, 2021

These “salesmen” were awful. We were serious buyers with cash deposits for two cars and they were not willing to discuss any deals or even tell us how they determined their prices. Both cars had three different prices listed: one on the car (7900), one online (8900) and one in the glove box (6900). During our brief sales discussion they interrupted our talk to assist someone who walked in with a question about a title. We found additional things wrong with the cars when we drove them and when we asked how this affected the price the answer we got was “that’s the price” . Needless to say, we left without any cars.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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