Nissan of Richmond

4.4

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Debbie Conyers headshot

Debbie Conyers

Service Advisor 4.7 (521 Reviews)
Dealer Experience 2 years
Dealership Experience 1 year
Michael Matthews headshot

Michael Matthews

SALES PROFESSIONAL 4.8 (272 Reviews)
Dealer Experience 4 years
Dealership Experience 3 years
Donnie  Washington headshot

Donnie Washington

Service Advisor 4.7 (214 Reviews)
Dealer Experience 6 years
Dealership Experience 1 year

Cars on the lot

100 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Nissan of Richmond are from Cars.com and DealerRater.com

5358 reviews

Staff very professional and facility is very welcoming.

5.0
by sharonp61 on Oct 02, 2022

Staff very professional and facility is very welcoming. I will highly recommend family and friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I have appreciated the consistency and willingness to

5.0
by M. Gardner on Oct 02, 2022

I have appreciated the consistency and willingness to satisfy the issues within the local organization. Trademark is outstanding!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

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5.0
by wol35mar on Oct 02, 2022

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Overall experience 5.0 Does recommend this dealer.

Friendly, cooperative employees.

4.0
by hawgske on Oct 02, 2022

Friendly, cooperative employees. Two hours is a little long for an oil change but the service center was very busy.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Check-in was quick and friendly.

5.0
by Bill on Oct 02, 2022

Check-in was quick and friendly. Before repairs were started, I was contacted by phone and the process was explained thoroughly. Great service! 😃

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was helped promptly and the service I requested was

5.0
by E.WAUGH1 on Oct 02, 2022

I was helped promptly and the service I requested was completed in a timely manner. Service advisor is following up on a warranty issue for me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was helped by Debbie she was very helpful and worked

5.0
by JADAMORRIS73 on Oct 02, 2022

I was helped by Debbie she was very helpful and worked quickly. She also had my vehicle washed without me asking.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Both Debbie and Donnie were very helpful and courteous.

5.0
by stirlinglasser on Oct 02, 2022

Both Debbie and Donnie were very helpful and courteous. My experience was well worth the time because of them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I waited at the dealership ~3 1/2 hours for completion of

3.0
by HBEASTLY1 on Oct 01, 2022

I waited at the dealership ~3 1/2 hours for completion of the brake switch factory recall, oil change and tire rotation. I arrived ~15 minutes early for my arranged appointment and still had to wait 3 1/2 hours for completion.

Customer service 4.0 Overall experience 3.0 Does not recommend this dealer.

I couldn't get an update after calling 3 times throughout

1.0
by Grlewis3 on Oct 01, 2022

I couldn't get an update after calling 3 times throughout a day. I bought my car from this dealership with the promise of free oil changes for life of the car, now I'm being charged. I don't care if the dealership was purchased.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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