Napleton Hyundai of Glenview

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Napleton Hyundai of Glenview are from Cars.com and DealerRater.com

682 reviews

Not honest. Live up to reputation of car dealers

1.0
by Marcia on May 23, 2022

Not honest. When buying the car they said a lot of things that were untrue. Also when going for repairs their cost are outrageous. If you buy from them record what salesperson explains and get an attorney to review contract.

Customer service 3.0 Buying process 1.0 Quality of repair 3.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

MARC IS THE BEST! Love this dealership!

5.0
by Kate S on Apr 21, 2022

My absolute favorite place to buy a car! Marc is the BEST! Nicest guy, always honest and real with you. I can't say enough good things, I would go here and trust them! They'll do the best they can for you, even in these crazy times! The dealers are very nice too, they aren't trying to rip you off or scam you, they get that you want the best deal you can get. RECOMMEND 100%

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank You Kate, Hope everything works out for you. Dan Meegan Sales Manager

Bad customer service from manager

1.0
by Donna on Jan 29, 2022

One of the most important things for any business is good customer service. Napelton Hyundai in Glenview where I have bought a car is lacking this. The only person at this dealership that I would give 5 stars to is the porter Dan who is very nice and very accommodating every time we come in. Dan Megan on the other hand is not. Never keeps his promise getting back to you never follows up on anything. He promised to call me way back in Nov and it is now going into Feb still no call. Mind you the callback was at his suggestion re trading car in but he never called. How can you ignore a customer that bought car from you only 2 years ago. I would give him 1 star!!!!!

Customer service 2.0 Buying process 1.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Adam was great on showing us exactly what we wanted, the...

5.0
by chrissy7702 on Jan 06, 2022

Adam was great on showing us exactly what we wanted, the overall experience at the dealership with the salesman Adam had to have been the most fluid process I have experienced. Thank you Adam for the great experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Dealership has many amenities and is filled with friendly...

5.0
by jat on Dec 13, 2021

Dealership has many amenities and is filled with friendly and helpful people. Eli did a wonderful job of explaining the features of the car, the warranty and the dealership. He had a great sense of humor and did a five-star job. Cheers.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Not a pleasant experience. No willingness to deal and...

1.0
by ronmuniz7777 on Nov 19, 2021

Not a pleasant experience. No willingness to deal and communication was terrible. No wonder certain vehicles still sit on lot. Glad I found what I was looking for for much less in North Carolina!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The best dealership and service center I have...

5.0
by Alpana Patel on Nov 16, 2021

The best dealership and service center I have experienced! They are so nice and accommodating and take care of you like family! Thank you!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Went in with zero credit and only 19 years old, they...

5.0
by Brandon on Nov 14, 2021

Went in with zero credit and only 19 years old, they helped me in every way possible to get the car I wanted and treated me like part of there family. They truly pulled every string they could for me

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Rich was incredibly helpful, didn't pressure us into a...

5.0
by artaron on Nov 13, 2021

Rich was incredibly helpful, didn't pressure us into a sale, and made the buying process effortless

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Rich Dini and this dealership are a bright spot amongst...

5.0
by Oskar on Oct 28, 2021

Rich Dini and this dealership are a bright spot amongst other dealerships. It was nice to have a human connection rather than to feel like we were just the target of another sales tactic. Would purchase from again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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