Napleton Chrysler Jeep Dodge RAM

I brought my car in for service and decided to have a look around to kill time. Cory approached me and was extremely friendly. I told him I was just waiting for my car. He still showed me the new vehicles and features of them. He was very knowledgeable. I ended up loving the Grand Cherokee. When the time is right I'll definitely be coming to buy from Cory and would recommend anyone in the market for a vehicle to stop by and ask for Cory!!

$579 for license plate light. Total RIP off. Oscar got no customer service knowledge. Won't go back there again nor will anyone I know.

This is the second time we take our Jeep Wrangler Sahara in for service. Both times have been unpleasant. They keep the car for a few days promising it’ll be ready “tomorrow” they don’t communicate to let you know what’s going on with your vehicle. Also they don’t even provide a rental when you leave your vehicle for multiple days because they can’t get their service information in order. My husband missed work Thursday and Friday because him and I work in opposite directions. We’re very unhappy! Our Jeep has been there for 5 days and counting! You call them and it takes a few tries just to speak with a service person. After this experience we will find another dealership for our services.

Bait & Switch. Liars. Anti-Caucasian racists. Took advantage of a kind woman in terrible need of a vehicle and issues with her credit. Stay far away from this place. They have been reported to appropriate government offices.

Omar Rios is the man! I swear that guy could sell water to a fish. I'm saving money to get myself a truck through him. Humble salesman, No hassling.

Larry Von Wryeza from the service department is legitimately the best thing about this place. The man is a saint. I came in for a recall and repair and he helped me out quite a bit.

Highly recommend!! Our Service Provider Jay was AMAZING!! He was professional, friendly and transparent throughout the process of our car being worked on. Jay was up front with cost and explained in detail everything that was done on our vehicle. Jay provided FIVE STAR SERVICE and made a stressful car situation less intimidating and upsetting. A REAL ASSET to Napleton Kissimmee-Clermont Chrysler Jeep DODGE RAM!

Thank you to Sasha at Napleton’s Kissimmee, great and quick service! They provided an early appointment and helped me promptly and efficiently. Keep up the good work.

I took my car in for maintenance and I'm very satisfied with my experience at Napleton Orlando. Sasha, my service advisor, was very professional and helpful. I highly recommended this dealership.

These people play the old bait and switch game. Called last night to schedule a test drive this morning. Received a verification call this morning to confirm the appointment. Drove 30 miles to see the car only to be told the car sold LAST NIGHT!! Stay away from these people!!!!!