Napleton Buick GMC

Was pleased with the customer service & the time frame the work got done in. Free car wash was a plus.

Finds issues and doesn’t fix them if it does suit them. Told me won’t cause issues but didn’t have the issue when it was purchased.

Excellent service! Prompt courteous attention, nice waiting area. Vehicle was delivered as promised. Technician’ video of the inspection and recommendations was EXCEPTIONAL !

It's the only "home" my LaCrosse has been serviced at. It's been 10 years now

Beep beep! Who needs a ride?! Andrew was a pleasure to work with, such a smooth experience, and thrilled to have my new car!!

From the time I walked in the door, to the consistent communication throughout the repair process, the service team did a terrific job! I highly recommend!

Love my Buick and the dealership and the convenience of having the pick up service when the leave me a loaner for service.

I get great service and they explain what they have done they also let me know what else is recommended to be done in the near future

I just recently bought a vehicle I was leasing and Napleton of Crystal Lake made the process absolutely effortless. Their service department is second to none as well. I can honestly say I have never had a bad experience here. Thank you Napleton!

I’m very please with this dealership everyone was courteous and helpful and the price of the vehicle was fair price compared to other dealers