Napleton Buick GMC

Does a good and efficient job. Doesn’t make me wait for ever during my oil change

I've had a couple visits here. The first time was to inquire about the Hummer EV. Jesse was very helpful with the questions I had. After reserving one online, now he's the associate I'm working with for updates and any further questions. The second trip to Napleton GMC was to purchase an Acadia. The staff were very helpful and managed to help take a beat up car off my hands which I had lost the car title for and even applied it as a trade in. I definitely look forward to coming back in a few years when the Hummer EV shows up.

I can’t recommend Napleton Buick GMC of Crystal Lake enough. They were a true partner throughout the entire new vehicle purchase process. They set a high standard that all car buyers should expect. This was truly the best new vehicle purchase experience ever.

Turn around time to get appointment is very good!! Only coffee/tea available in waiting room. They need to have water available, too.

Very pleased with the service in this service department. Very friendly and knowledgeable staff. Thank you.

Knowledgeable people who are very friendly. I would recommend to anyone to go there. Thanks

Pleasure to work with, service, sales and parts. Deal went smooth trade and purchase all form in a few hours.

Quality work - work done as promised.. Great system to keep you updated as work is being done.

Very courteous, prompt and efficient, beginning with making appointment and customer service. Car was cleaned inside and out.

Schaumburg gmc tried to fix problem within 3 days problem comes back tried 2 or 3 times to fix .take in to crystal lake gmc found problem right away and fixed it