Naples Luxury Imports

4.9

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30pm–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Lynn Henkel headshot

Lynn Henkel

Finance Manager 5.0 (154 Reviews)
Tyler  Mastaglio  headshot

Tyler Mastaglio

The Encore Specialist 4.9 (112 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years
Jacob Agin headshot

Jacob Agin

Sales & Leasing Consultant 5.0 (110 Reviews)
Dealership Experience 4 years

Cars on the lot

112 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Naples Luxury Imports are from Cars.com and DealerRater.com

1255 reviews

I was extremely satisfied Luke Smith was fantastic

5.0
by LR3 on Feb 23, 2022

I was extremely satisfied Luke Smith was fantastic The car was very well looked after

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is my second experience at this dealership and each

5.0
by k.ryckman on Feb 22, 2022

This is my second experience at this dealership and each visit has exceeded my expectations. Anna Merriman made our first purchase so enjoyable that we returned for our next!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your positive review. We're glad to hear that you found our team here at Maserati Naples so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

They were very accommodating and completed the job on

5.0
by ispycws on Feb 22, 2022

They were very accommodating and completed the job on time and within budget they quoted

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Bought a car from them and everything was so nice and

3.0
by pbjunky54 on Feb 18, 2022

Bought a car from them and everything was so nice and great. Post sale it’s like I didn’t exist anymore. Car was stolen two months after purchase and I needed their help with paperwork. Constantly had to follow up with requests just going unanswered or ignored. No value in customer loyalty.

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.

Excellent customer service. You feel welcome and part of...

5.0
by leb on Feb 06, 2022

Excellent customer service. You feel welcome and part of the brand. Fantastic experience. I highly recommend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They have all been very patient with me over the last few...

5.0
by Pomdoll on Feb 06, 2022

They have all been very patient with me over the last few years of my journey of purchasing a Bentley GTC. Chris Prince has helped me in every detail to choose the options that would fulfill my dream of luxury.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Bentley Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Great auto dealership. Everyone was very helpful and...

5.0
by Bruce & Karen G. on Feb 02, 2022

Great auto dealership. Everyone was very helpful and efficient to make the buying process an enjoyable experience.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank You

Anna Merriman made the buying process very easy,...

5.0
by gmklonk24 on Jan 21, 2022

Anna Merriman made the buying process very easy, especially being out of state. She provided great customer service throughout the entire process and was very responsive and helpful. It was a pleasure working with her and am looking forward to working with her again in the future!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Jaguar - Land Rover Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Jacob Agin was incredibly professional, knowledgeable,...

5.0
by Tony on Jan 20, 2022

Jacob Agin was incredibly professional, knowledgeable, and respectful throughout the entire process. His quick response and low pressure approach made my wife and I extremely comfortable moving forward with the purchase of our first Range Rover. I would highly recommend Jacob to anyone looking to purchase a vehicle Land Rover of Naples/Naples Luxury Imports.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Tony, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Jaguar - Land Rover Naples and positive feedback mean the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sergio always does a great job organizing and handling my...

5.0
by kirk.mackenzie on Jan 20, 2022

Sergio always does a great job organizing and handling my service maintenance needs. He is the consumate professional and I rate him five stars for all aspects of his job for me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, it really means a lot to us that you took the time to write such a positive review about Bentley Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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