Nalley Buick GMC Brunswick

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00pm–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Nalley Buick GMC Brunswick are from Cars.com and DealerRater.com

63 reviews

Oil change

5.0
by Alford Jr, Robert Larry on May 04, 2022

Everything was okay with the service. Everyone was very nice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Chris Phillips - General Manager

I will start by saying I thought this dealership was...

1.0
by supercuda100 on Sep 20, 2021

I will start by saying I thought this dealership was different. I couldn't be more wrong. Like many in this current state of the country, they also are practicing a form of bait and switch. Buy with caution. The listed/advertised price will not be what you will be offered. Yes it will be that vehicle, however there will be an additional amount on the offer sheet called "market value adjustment" or something to that effect. In my research that could be upwards of 10k more than MSRP. If you are desperate or don't care about paying MSRP plus the additional 10k than that's good for you. It's not the fact that a dealer can charge what they want, its the fact that that amount is not listed anywhere until you start the negotiation. So don't bother with the online buying tool it will be far above the amount you are thinking. Again if you are testing the waters or serious about buying, ask about the hidden amount before you waste your time.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Chris Phillips - General Manager

Service

5.0
by Diggs, Bernard on Jun 07, 2021

Ashley is always fast and easy to deal with, friendly, and courageous when making an appointment.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to write this review. We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Chris Phillips - General Manager

Customer

5.0
by Clements, Donnie Ray on Jan 22, 2021

Great customer service and professional people . Very knowledgeable

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service Department

4.7
by Flores, Julie on Jan 10, 2021

Ashley was very professional, friendly, and empathetic while making sure I was well taken care of in a timely manner. She is most definitely an asset to your company.

Customer service 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Completely Satisfied

5.0
by Olivia Childress on Oct 17, 2019

Preston is the Best! I have never in all my car buying experiences had a salesman so sincere in just listening to what I needed! You have to ask for him!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car buyer

1.0
by GLYNN on Sep 29, 2019

These people lie to you and do not stand behind their sales. They wired hitch up wrong, whichcaused my rear window defroster not to work.another go charged mr to tell mr that had been done. This should have been a warranty issue.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

DAVID AREM IS THE SALESMAN YOU WANT!

5.0
by Mike W on Apr 18, 2018

David exhausted every resource and used every trick he had in his bag to help me out. He was kind and patient with both my wife and I through the whole process. He took both her feelings, and mine into account while trying to help us. We also had a screaming baby sitting in the backseat with him while test driving the car I was looking at. I am almost impossible to work with and I know that. David Arem could very easily have become frustrated with my antics, but he hung in there with a great attitude. David Arem will always get the first shot at my business.

Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Mike, reviews like yours are truly a breath of fresh air! David is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best regards, James Stevenot - General Manager

They touched me in my no no spot

5.0
by Joe skinner on Feb 04, 2018

I didnt fight it so I bought a 2017 civic EX-L for 22.5k then tax tag and title it was 24.5k and i got ceramic tint which i recommend btw

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible experience

1.0
by Disrespected customer on Jan 21, 2017

Finance manager was very rude when I would not purchase vehicle immediately. Later found out that vehicle was listed on their web site for $3,000 less than the quote he gave me.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.