My Auto Inc

3.8

Hours of Operation

Sales
Monday
9:00am–6:30pm
Tuesday
9:00am–6:30pm
Wednesday
9:00am–6:30pm
Thursday
9:00am–6:30pm
Friday
9:00am–6:30pm
Saturday
9:00am–5:00pm
Sunday
10:00am–4:30pm

Cars on the lot

71 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of My Auto Inc are from Cars.com and DealerRater.com

65 reviews

a good company

5.0
by charles on Jul 30, 2014

go get your car there the people are very nice ,and the woman that work there ,she very nice now we have a nice suv charles

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Response to dan

5.0
by Andy on Jun 01, 2014

Hi dan this is andy the guy who sold you the car also the owner of my auto inc. with all due respect I find it very hard to believe that the car left my lot without new oil and bad brakes. We change the oil on every car that we sell and we have practiced that for the last 20 years of my 27 years in business and every car gets a New York inspection by a third party mechanic shop and brakes has to pass New York states requirement. Of course you bought the car 4 months ago and if you took the car to your mechanic now it's time to change the oil again. In any case if you found those problems 4 months ago the right thing would have been to call me and I would have made sure it would have been taken care of. As you know we have a repair facility on premises and it doesn't cost me much to change the oil and brakes.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Very Happy Jeep Owner

5.0
by Ellen & Rick Paris on May 31, 2014

We purchased a truck from My Auto Inc. The owner Andy was honest and a pleasure to deal with. We test drove the truck and noticed that there was a very slight noise when making a left turn and the cup holders were missing. When we returned we told Andy about the issues, He assured us that they would be addressed. The truck was clean and in very good condition with low miles and priced right. We signed all the papers and returned to pick up the truck 2 days later and it was PERFECT. He asked that we take him for a drive to re test out the truck to make sure we were satisfied with the repair. He also replaced the cup holders in the truck. If you are looking to purchase a vehicle without the hassle and gimmicks THIS IS THE PLACE!!!. The owner was professional and to the point and most of all eager to please the customer.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Take a close look.

2.6
by Dan on May 29, 2014

Bought a 2005 Mini cooper from My Auto in January of this year. The car is mechanically sound but everything that requires maintenance needed to be replaced. This was my first car buying experience so i'm learning the hard way. The car had no brake pads left, the tires were completely bald with cracked rubber on the inside and 2 of them blew out the sidewall over minor potholes before I could replace them. All of the fluids were bone dry and although they claimed to have changed the oil they could not tell me if it took regular or synthetic oil. After immediately taking it to have the oil changed (synthetic, btw) it was obvious to the mechanic that it had not been changed in some time. Not a bad place, just have someone knowledgeable about cars go over it with you before you buy. Then Haggle.

Customer service 3.0 Buying process 3.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.

Fast Service / Very friendly / Great attitude

4.0
by Sabrina & Christopher on Nov 23, 2013

I was in the market for a car and passed my Auto Inc. where I was greeted by owner Andy. He was extremely friendly and very helpful. I must say I was very pleased and Andy had myself & my family in our new SUV in no time.Best part of all ..price was Right!I came back a few months later and Andy still had that friendly welcome and assisted me as if I was buying another car. Thanks Andy!!! ....Sabrina & Christopher

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

owner of the dealership

5.0
by Andy on Oct 20, 2013

My name is Andy the owner of MY AUTO INC since 1987 and I run a very honest and respectful business and I have to protect my business. As you see from my other reviews,we have lots of very happy customers and people are very happy with our quality of cars and prices.We don't have even 1 bad review about selling anyone a bad car with problems or being dishonest since 1987 for 26 years and almost 10,000 cars.Our rating on B.B.B. is A-.At our dealership we don't tolerate people like Mr. Muhammad that walk in with a nasty attitude and demand that we have to play by their rules.The day Muhammad came for a test drive with his very young girlfriend was pouring rain,i didn't feel safe to give a turbo powered 5 speed car to his young girl friend to drive.I asked them to bring the car they were planning to trade,which they didn't have with them that day,on another dryer day.Thats when Mr. Muhammad got very mad and threw the keys on my desk and got loud in front of my other customers, demanding that I have to give his young girlfriend a test drive that day.I told him I couldn't do that and that he is not allowed to tell me how to run my business and that he should leave.After he revs his engine very loud in my parking lot and spinning his tires,he leaves.Later he calls me and threatens me about my business that he is gonna hurt my business,damaging my cars and writing bad reviews and hangs up.I called him back and told him that I know his name and I know where he lives and I will report him to authorities if I see any damages to my cars.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

A very nasty, disrespectful business owner

1.0
by Moe on Oct 18, 2013

I called Andy about a vehicle he had listed online, and I got a pretty bad attitude from him from the phone. i thought nothing of it. I went there later that day with my girlfriend to see the car. After giving the keys to the car he tell's me not to get any rain in the car. We checked it out and my girlfriend wanted to drive it. When I asked him if we could drive it, he said no. "How are you guys gonna pay for it?" I told him she possibly wanted to trade the car in. He said he wouldn't let us drive it until we were ready to pay for the car, which didn't make sense to me. I handed him the keys back and left. About 10 minutes later, I called him back and told him I drove 40 minutes to see the car and to drive it and that I felt a little disrespected by him. He said that it was his business and he would run it how wants and to go "*expletive* myself" twice. I told him that I would write negative reviews because I was insulted and I hung up. He calls me back 5 minutes later saying my first and last name and saying that he knows where I live. I took that as a threat so I hung up. I just don't know how a business can be open while the owner threatens and curses at potential customers. Just an overall horrible experience dealing with this man.

Customer service 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

repeat customer.

5.0
by Bill D. on Oct 13, 2013

my 4th car from my auto inc. They have great cars for great prices.I still have all 4 cars.all running fine.Go there if you want a car with no headaches and no runarounds.Thank you andy I will see you in 3 years for my youngest child.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2002 Overland

3.6
by ATC 2002 overland on Sep 23, 2013

straight talker, good prices,quick transaction ,the dealer was flexible and met my needs to close the deal. I recommend him but you won't get a smile,

Customer service 4.0 Buying process 4.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Honest,clean facility,great price.

5.0
by KG2LQ on Aug 13, 2013

Andy is a helpful no-nonsense businessman. I was looking for a used car and I read the reviews on this dealer. I went there because what I gathered from the reviews was that he was all about business. If you need to buy a used car with no gimmicks or runarounds, this is the place to go. What you see on the website is exactly what you get. No hidden fees.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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