My Auto Inc

3.8

Hours of Operation

Sales
Monday
9:00am–6:30pm
Tuesday
9:00am–6:30pm
Wednesday
9:00am–6:30pm
Thursday
9:00am–6:30pm
Friday
9:00am–6:30pm
Saturday
9:00am–5:00pm
Sunday
10:00am–4:30pm

Cars on the lot

60 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of My Auto Inc are from Cars.com and DealerRater.com

65 reviews

Buyer beware used cars with no warranties

3.0
by UconnSlider on Jan 12, 2022

Bought a used car from them and it has more problems then they disclosed. I understand buyer beware but no warranty and no offer to work with me and fix the problems.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

You bought a 1999 model car for 2999.00 , Cars that old don't come with warranty , We offer warranty on our newer cars , I know for a fact that car has good engine and transmission , few minor upgrades is expected on a 23 year car. If you want a car in a pristine condition you have to buy a newer car for a lot more money, I saw you drive a brand new mercedes and you can't compare a 1999 car to that. You should of bought a much newer car for your son instead of a 23 year old car and expect it to be brand new , You seem like a cheap a** guy that only spends on himself and not on his own son.

Don’t buy a car here

1.0
by Max power on Jan 11, 2022

Bought car in November for 11,700, I’ve spent 7,000 in repairs for 2,000 miles since. Andy is a xxxxxxx who won’t pay for anything. Says he’s an honest businessman, he’s anything but.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

I have no control of what goes wrong with the transmission after 2000 miles , It did't have a problem when I sold it to you. Even though you bought it AS IS , I offered you to bring it here and I will fix it for you with no cost to you.Instead you get it done yourself and slap me with a 7000.00 bill, there is no way rebuilt transmission on a ford explorer should cost that much , Maybe if it was a mercedes is more understandable , Either you got ripped off or you are making a false bill to embezzle money from me. We are in business for 34 years and run a very honest business and have thousands of happy repeat customers , Unfortunately I can't control what goes wrong with a used car in 2000 miles , All I can do is to offer to fix it , which I did and you took a different route . This whole situation sounds very fishy to me , otherwise you would of brought it here and I would of fixed it. I always help my customers in this kind of situation. .

Andy is a true gentleman

5.0
by nancy on Oct 23, 2021

Andy is a true gentleman , I bought an explorer from him and after 2 month the transmission started giving me erratic shifts , Warranty was only for 30 days but when I called and let him know without hesitation he offered for me to take it there and get it checked out. Its happened to be what he called solenoid pack. He had it fixed with no charge to me. I also offered some money towards the repair but he didn't accept it. Its been 6 month now everything including the transmission is beautiful , Now that's what I call a true gentleman and honest business man .Thank you Andy for your generosity.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

grateful customer

5.0
by bob on Oct 20, 2021

Thank you My Auto for selling me the jeep. I am really happy with it. Thank you for financing me with a great rate. I will do business with you guys in the future and will refer family and friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

I am glad you are doing fine with the jeep. My pleasure to do business with a nice guy like yourself.

Very unprofessional owner !!! Rude with nasty language...

1.0
by Neicey on Oct 14, 2021

Very unprofessional owner !!! Rude with nasty language DON’T GO THERE ! Used profanity and doesn’t RESPECT THE CUSTOMER!!! Horrible! He has a chip on his shoulder like he’s better than everyone! My credit score is 840 and because of his unprofessional behavior I purchased elsewhere!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We are in business for 34 years and run a very professional and respectful business , I treat my customer exactly the way they treat me, You must of been a nasty person with a nasty attitude that I refused you as a customer. As I said before here at MY AUTO INC. we choose to only do business with nice and respectful people. I have thousands of nice respectful customers that did repeat business with us over the years and me and my staff bend over backwards for nice respectful people. Don't expect to be treated with respect if you have no respect for us. I don't need your business and I am happy that you took your business elsewhere.

We are in business for 34 years and run a very professional and respectful business , I treat my customer exactly the way they treat me, You must of been a nasty person with a nasty attitude that I refused you as a customer. As I said before here at MY AUTO INC. we choose to only do business with nice and respectful people. I have thousands of nice respectful customers that did repeat business with us over the years and me and my staff bend over backwards for nice respectful people. Don't expect to be treated with respect if you have no respect for us. I don't need your business and I am happy that you took your business elsewhere.

I’m not going to go back and forth with a liar ! I’m a Private Investigator and I know for a fact what you do and how you practice business. The public knows and I’ve spread the word! I purchased elsewhere and I’m glad I did! That’s why you haven’t sold any Jeep’s !

I really don't give a xxxx what you do. My real customers know how I run my business and and they are very happy with me.We sell more jeeps than you can imagine , Most of the jeeps on my lot are sold including the one you were looking at , Don't worry more jeeps are coming . Take your nasty attitude elsewhere.

Lol look who has the nasty mouth and attitude I rest my case! Take your nasty attitude back to your country , we don’t do that here!

I hope everyone reads this and nasty people like you won't come to our dealership as we only welcome nice respectful people here , Since the quality and mileage and prices of our cars sell themselves , we don't need to do business with nasty and disrespectful people I rather sell them to nice respectful people and get a joy out of our relationship that I have with my customers. For us here is not about just selling cars but its about selling cars to nice people and be respected and build a relationship with our customers for years to come.

I have more stake in this country than you ever will

Great Work Andy

5.0
by mike and catherine on Aug 07, 2021

just purchased our second jeep from My Auto and am absolutely convinced that this is the place to go for a used car. Many thanks to Andy for his patience in answering all our questions and his cooperation in helping us choose the car for us. He stands by his word and does his utmost to satisfy his customers! Definitely a 5 star experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

used jeep

5.0
by David Meng on Jun 01, 2021

I bought my Grand Cherokee 2009 with low millage. Clean car. The staffs are friendly and good service. I highly recommend My Auto Inc to you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy With Purchase

5.0
by FRANK BRETANA on Apr 13, 2021

I like Andys business model: The price is firm with NO surprise fees...no Dealer fees, no prep fees, etc. Makes it easy and stress free. The car looks and runs great (2008 Jeep Grand Cherokee). One small problem which Andy took care of right away. Very happy with the car and would buy from him again.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car Purchase

5.0
by Frank Agostino Jr on Mar 28, 2021

i purchased a jeep from Andy a few months ago. one of the best experiences I've had buying a car. very friendly and great service. i would recommend checking this place out. all of their inventory was low miles and in excellent condition. you won't be disappointed!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy 4th time customer....

5.0
by David B on Jan 15, 2021

December 2018 I was very happy to visit My Auto Inc. After shopping many use car lots, I was amazed at the cars that Andy had on his lot. I would of bought just about any of them. So I go from finding nothing to now having to choose from many. I decided on a super clean 2008 Nissan Pathfinder. Had 73k, loaded and fairly priced. Today, I Love It, No issues. 6 months later I purchased a 2009 Jeep Grand Cherokee for my Son, almost 2yrs later all he has done since owning the jeep was replaced the battery and fix a muffler pipe. Drives all over the place and loves it. May 2020, My other Son purchased a 2008 Jeep Grand Cherokee Limited, again Super clean and fairly priced. 2 weeks later the front left Caliber began to pull the jeep to the left while braking. I called Andy to inform about the brakes and he Immediately had me bring the Jeep back to him. 2 days later I had 2 new calibers Plus New front brake pads. I was very impressed with his fast actions and going beyond in service. In the mean time my son has driven this vehicle back and forth to NC 4 times with No further Issues, may need tires by the end of summer. Very happy with it. January 2, 2021 My daughter purchased a 2008 Jeep Liberty Limited, 82k, had one previous owner, super clean,loaded and again fairly priced. My daughter drove the Jeep for several days and it developed a anti-freeze drip, called Andy and Again he Immediately addressed the leak and my daughter has her Jeep back. Andy, to me has been Nothing but Professional. No Nonsense, laid back and he knows his cars. Everytime I go back to his lot I see another car I would like. After spending years on New cars, leasing and those god awful multi year payments. My Auto Inc is the place to go. Please keep in mind, your purchasing Pre-owned vehicles. Anything can go wrong at anytime. The most important thing to have on your side is an Owner that will go out of his way to make you a happy and a 4 peat like me. Happy Shopping....

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

David Thank you for being my loyal customer for many years. Its my pleasure to have done business with you. For people like you I go over and beyond and being in business for 34 years I had the pleasure of doing business with many nice people like. Sometimes we get some piece of work that I refuse to sell cars to. It makes me very happy that you are doing well with all the cars you purchased from us. If you need any kind of assistance with any of them please don't hesitate to call me.

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