Mountain States Toyota

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

95 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Mountain States Toyota are from Cars.com and DealerRater.com

3527 reviews

Amazing

5.0
by Elizabeth on Jul 16, 2022

Paula was amazing!!! She understood my situation and help me get in the best car. The was no pressure. She has and will go above and beyond. If you shop for a car here ask for Paula.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Elizabeth, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Mountain States Toyota

Fantastic experience! The staff was great!

5.0
by Filiz on Jul 14, 2022

I just purchased a car from Mountain States Toyota Service Center with the help of Doan Vu. I walked into the service center and he greeted us and was very welcoming and attentive to our needs. He will go above and beyond to show that he cares about the customers needs and that’s very important to me rather than just trying to make me by a car. He was personable and put a lot of effort into getting everything we needed done. He made sure that the car we were walking away with was a good, reliable and safe car. We enjoyed working with him and our experience at Mountain States Toyota Service Center. 100% recommended! The staff was also super attentive, personable and friendly!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Filiz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain States Toyota. We are always more than happy to assist you if anything else comes up. Take care!

Great experience

5.0
by Ruth Vacura on Jul 13, 2022

Everyone at the dealership was a pleasure to work with.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ruth Vacura, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

Mountain States Toyota Denver CO

5.0
by Terri Bunch on Jul 13, 2022

Great place,Larry Hall greeted us and was respectful and up front with respect to inventory availability. We reserved our 2022 RAV4 and took delivery earlier than expected. Will definitely recommend and return for our next new vehicle.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Terri Bunch, we are so pleased you enjoyed your visit to Mountain States Toyota! Thanks for taking the time to leave a review.

Totally satisfied

5.0
by Steve on Jul 11, 2022

After waiting for 11 months for my RAV4 to arrive – Daniel Healy and Ryan Darenberg shared my joy in its arrival. Dan kept us updated over the past year as supply chain issues and chip shortages delayed delivery. It was fun to monitor its final voyage and delivery from the west coast. In the dealership, they made sure that we were satisfied with the product and helped with service and protection options over the next few years. Totally satisfied.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain States Toyota. If you have any further questions, please give us a call. We're always happy to help!

Dealership loyalty

5.0
by Steve Cracknell on Jul 10, 2022

This will be the third vehicle I have purchased from Mountain States Toyota. Their customer service has me coming back again and again. I highly recommend working with Tou Lee on your next purchase. Purchasing and service at Mountain States Toyota has been enjoyable and easy. I am loyal to Mountain States Toyota.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Steve Cracknell, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

Best dealer in town

5.0
by Angela Lucero on Jul 09, 2022

I had a great experience to get a to buy a new car at this dealership Mountain states Toyota is the best.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Angela Lucero, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Beware of their 21 point inspection which does not

1.0
by mcbrayermichele on Jul 08, 2022

Beware of their 21 point inspection which does not include telling you your axle is rusting out. Did an expensive repair that would not have been done had we known the axle was rusting, as our car is 18 years old. Got back on the road to Ann Arbor, MI and had to pull over and get the car towed again. Corwin Toyota in NE informed us our rear passenger axle had rusted through. This also could have caused a serious car accident. As this cost $2700.00 we opted to give up the car. Talked with Mountain States about reimbursing us for the repair and it was refused. We always have our car serviced before any trips as well as the 5,000 mile check and our home dealership on 4/22/22 gave the green check mark to our axles. We all know rust does not happen overnight. Someone should be held accountable. So my next step is writing the Toyota Company

Overall experience 1.0 Does not recommend this dealer.

Best Buying Experience

5.0
by Victor Rodriguez on Jul 02, 2022

I always hated buying a car with such a long process and sales people just trying to get you to buy but buying a car from Mountain States set the standards so high that I don't think I'll ever buy a car from anywhere else.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Victor Rodriguez, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Car Purchasing Experience

5.0
by Natalie D on Jun 30, 2022

My husband and I came to this dealership at the end of May looking to buy a new 4 wheel drive SUV. The amazing Joe Solis helped us by showing us similar used models that we were able to test drive and then immediately calling us when a new vehicle became available. Joe kept in contact with us frequently as it was being built, ensured that we test-drove the new vehicle and were completely satisfied with it, and spent hours ensuring we had a smooth, seamless purchasing experience. Paul from the finance office helped finalize the details and made sure we get the best coverage possible. Overall we had a wonderful car buying experience, never felt like we were being talked into anything we didn't want, and left the dealership with a brand new car in just over 1 month! Not bad for buying during a shortage. Thanks Joe and Paul!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Natalie D, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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