Mountain States Toyota

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

95 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Mountain States Toyota are from Cars.com and DealerRater.com

3479 reviews

Avoid this dealer, GM will sue you too!

1.0
by Michael on Apr 27, 2022

Avoid this dealer, the service department refused to do warranty work, they refused to submit anything to Toyota directly, and on top of this they over torque my oil filter housing which cracked. On top of all this the GM threatened me in the lobby after he refused to help find a path to resolution, and I said I would just take this to court and settle it in a legal way. GM said he would counter sue me!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Avoid this dealer, the service department refused to do

1.0
by Michael on Apr 27, 2022

Avoid this dealer, the service department refused to do warranty work, they refused to submit anything to Toyota directly, and on top of this they over torque my oil filter housing which cracked. On top of all this the GM threatened me in the lobby after he refused to help find a path to resolution, and I said I would just take this to court and settle it in a legal way. GM said he would counter sue me!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excellent honest dealer

5.0
by Robert on Apr 25, 2022

I have now had two excellent buying experiences at Mountain States Toyota. My Sales Rep Joe Solis has made each purchase I have made seem so easy. An honest dealer that makes car buying fun!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Robert, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience

5.0
by Gabriel on Apr 24, 2022

Doan vu was extremely helpful to me buying my first car. He made it very easy for me to understand the things that I didn’t know and made it a easy process as well, thanks Doan!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Gabriel, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Used RAV4

5.0
by Katelynn on Apr 23, 2022

My entire family has Toyotas, all from Mountain States. So I came here looking for a used RAV4 within my budget. I inquired about a few online, and immediately Paul A. came to my rescue! I found one that I wanted and waited a little over a week to get done in their shop. The entire time he would keep me updated, until the day it was ready to be sold. I can’t thank him enough for helping me get this car! Exceptional customer service from everyone there, the process was easy. Thank you guys! I’ll be back in the future to get a 4Runner from Paul!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Katelynn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain States Toyota. We are always more than happy to assist you if anything else comes up. Take care!

Great dealership and sales person.

5.0
by Juan V on Apr 04, 2022

I just got a new RAV4 Hybrid. Larry is amazing, he was always in communication and keeps you updated along the process. He made a good experience for me on getting a new car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Juan V, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great Dealership

5.0
by Tom Zabron on Apr 03, 2022

Great experience at mountain states. Jake is a great salesman, makes the process so easy, this is my second vehicle bought at mountain states and it definately wont be the last.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Tom Zabron, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Mountain States Toyota

5.0
by Bob Cadena on Mar 23, 2022

I had a great experience with the purchase of my 2022 Tacoma at Mountain States Toyota. Juan Casillas provided me with all the features I needed in my vehicle. After my truck arrived, he went through every feature that was included in the truck. He answered all my questions. I'm not the most tech savvy person but he was patient with me. He checked in with me later on after I had had the truck for a while just to make sure that I was doing okay with the truck. I don't think anyone could go wrong with purchasing a vehicle from Mountain States Toyota or from Juan.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Bob Cadena, we are very happy to have provided you with such a positive experience!

Bought a new 2022 4Runner

5.0
by Steve Conn on Mar 23, 2022

Very easy, no pressure. Great staff Paul Potrero was a great help.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2022 Toyota Tundra.

4.0
by Kevin Knoll on Mar 22, 2022

Overall experience was good people were friendly and nice would have appreciated a little more proactive communication on when the vehicle was going to arrive.

Customer service 3.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your review. We will share this with the store team to let them know how we are doing.

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