Mountain Loop Motors

3.9

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

28 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Mountain Loop Motors are from Cars.com and DealerRater.com

16 reviews

Sells lemons

1.0
by Bobbie Aldrich on Jul 27, 2020

My boyfriend purchased 2 vehicles the same day. 1 a Cadillac Escalade and Chevrolet Tahoe. Escalade needs new rotors and the head lights won't work even after they have been changed. We are hoping changing the ballast will get them to work again. The Tahoe started having check engine light and service the traction light go on 6 days after we purchased it. We took it in to find out its going to cost us 2 to 5000 to fix the top part of the engine. I'm not a car person but in my opinion this sucks! Ya the Tahoe has 200,000 miles on it, but it should have at least lasted a couple of months before it broke down. We contacted the dealer after we learned what the issues were to hear oh sorry to hear that. Don't go to this dealership the cars look good, but are garbage!!!!! I'm still waiting on the grand total on how much this is going to cost us. From a small business to another, you need to work on not screwing over others!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Again we were sorry to here about the problems with the Tahoe, the Escalade was never mentioned. Your boyfriend negotiated and received a significant discount off the price of the Tahoe. He indicated that he understood that based on the significant discount he was provided that we would not be able to offer any free work and or free parts. I did however advise him that we would look at ANY concerns he had with either used vehicle for free and get him OUR cost on any repairs or parts that he needed for as long as he owned the vehicles. He indicated that he understood and would take us up on that. He did text and I did apologize and expected that he would contact us for help. We have been in business for over 25 years and would not be in business for this long "screwing over others". We are more than happy to have both vehicles looked at and try and resolve as cheaply and as fairly as possible. Please let us know, again we are happy to help- as we discussed when he purchased both vehicles.

Good peeps

5.0
by r33 on Jun 19, 2019

They understood my situation coming back from japan and helped me out a lot 😁

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad we were able to help, thanks again!

Hoping for more

1.3
by John on Apr 30, 2019

Everyone was great. But returning calls we're something to be desired. Then sold car after not consulting me. I was told that I would be contacted , if price for loan would be change after contacting Loan officer. Didn't call to see if I was still interested before they sold it. Not happy with this kind of business . Not how I operate.

Customer service 1.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I am sorry that we were not able to see you the car for the price and or monthly payment that you requested. You indicated that you would go home and discuss with your wife and call us back. This did not happen and we did sell the vehicle. Again, we are sorry that the price and payment did not meet your budget- we appreciate that look!

Awesome Staff

5.0
by Lenor on Apr 18, 2018

We recently bought an Acura MDX and traded in another car. Brandon worked with us. We shopped around many places and they gave us the best trade in value. The car was very clean. Thank you for the amazing service!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you guys, it was our pleasure!

Bought trailblazer

5.0
by Trailblazer on Aug 24, 2017

Great service. Did everything to get me the best possible deal!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for the review, Mt Loop!

Ridiculously unprofessional

1.0
by Unhappy on Apr 07, 2017

I called about a rig they had on their lot on a Monday they told be the price and some specs on the vehicle and told me to come in the next day (Tuesday) and check it out so I show up on Tuesday and they say that they had a person come Inext and put a 4000 deposit on the vehicle so I told them I was still intrested and to give me a call if it becomes available again on Wednesday I called and they said the deal fell through and to come in on Thursday morning and we can talk numbers so I show up on Thursday right when they open and a employee said that it had sold so I ask to talk to their boss and he said that the guy had came in and put 3000 down the night before... I didn't receive a call from them or anything it was completely unprofessional and I will never return to them again

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are very sorry for not communicating with you regarding the vehicle you were interested in. Sincerely, Mt Loop Motorcars

MLM ROCKS!!!

5.0
by Tyler W. on Mar 28, 2017

Just bought my second rig from MLM banks where being a pain, but Dave got-er done. These guys will really go to bat for you and fight for you till your driving off in your new rig. Will always buy from them no pressure sales people, great environment.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your ongoing business with us, YOU ROCK!

Satisfied

4.0
by Michael on Mar 24, 2017

Purchased vehicle needed some attention. Dave took care of it. Thanks Dave. I recommend MLM.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your review, was our pleasure!

best experience

5.0
by jon blumm on Mar 14, 2017

We been to all the other lots in marysville smokey point we would not get somthing until we went to mt loop motors they got me in a credit union we couldent believe it thank you for our new truck mountain loop motors.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Jon! Mt Loop Motorcars

Great deal

5.0
by Frank v todaro jr on Jan 12, 2017

Hello my name's franktodaro I purchase a Chevy Silverado 3 quarter ton truck from Mountain Loop Motorsports salesman was traded your wonderful job took care of me in and out one day put a brand new windshield in for me detailed it and got all the paperwork done cash talks loud you want something bring money to finance it whatever it takes to get you to a nice ride come see my friends at Mountain Loop Motor Sport can't go wrong

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for taking the time to write this review Frank, we appreciate it and you! Mt Loop Motorcars

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