MotorMall

3.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

259 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of MotorMall are from Cars.com and DealerRater.com

338 reviews

Bait and switch scammers

1.0
by Sam on Aug 26, 2021

Called for more information on the vehicle. First was pressured to come in, then when they figured out that I was 75 miles away and wouldn't come in without more information and pictures they suddenly disappeared. No calls back. From previous reviews I believe that they really don't have the vehi.

Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

SCAMMERS SCAMMERS SCAMMERS STAY AWAY FAR FAR AWAY

1.0
by travisclark935 on Aug 23, 2021

Their straight up con artist and scammers i drove 2hrs to look at an infinity g35 for $3500 and in the pic on their website it was a beautiful car along with a few other cars that was on their website but when I got to the car lot i couldn't find any of the cars that they had on their website and their whole car lot looked more like a junkyard everything they had on their property looked like every one of them had been in some type of wreck and then after looking around for about 15-20mins looking for the car i went up there to test drive and not seeing anything remotely close i tried to get someone to assist me and couldn't even get the first person to even pretend to acknowledge i was there so i ended up leaving. Would highly recommend to not even think about going there for anything. Im going to take a strong guess and say if you buy anything from them im willing to bet that within a week from buying anything from them that itd break down within a week if not on your way home from their car lot right after purchasing anything from them. DEFINITELY STAY FAR AWAY FROM THEM AS POSSIBLE!!!!! STRAIGHT UP CON ARTIST

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyers Beware scam pictures

1.0
by Barbara on Aug 17, 2021

The vehicle they advertised was great shape 2008 TrailBlazer. The pictures of the vehicle was nothing at all like the TrailBlazer they showed me. There wasn't just one wrecked area but both sides, front & back were really badly wrecked. THEY ARE SCAMMING YOU TO GET YOU ON THE LOT WITH NICE CAR PICTURES BUT THEN SHOWING YOU JUNK. BUYERS BEWARE DONT WASTE YOUR TIME.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Scam #AUTOFRAUD

1.4
by DARRENNEISHA MASON on Aug 12, 2021

Hey! I am 21. I may not know much about dealerships but i know alot about cars and i will tell u what i learn. Ive been tryung to return this vehicle since day 1. They wont allow me to, The entire website is a lie, once u get to the lot it looks like a junk yard. The workers are liars, con artist. Specifically one told me one thing and i listened and after i left the contract says another.

Customer service 1.0 Buying process 1.0 Quality of repair 3.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

SCAM-SCAM DO NO WASTE YOU TIME!!

1.0
by DISAPPOINTED CUSTOMER!!! on Aug 06, 2021

SCAM-SCAM-SCAM DO NOT WASTE YOUR TIME!!!!This is a joke!!! They show over 250 cars on their Website??? You call them and ask them if all the cars are available at the prices show and they tell you yes!! After you drive to Jacksonville and get there they have about 20 cars and they all are junk and no sales people to help you!!! This is a SCAM-SCAM-SCAM!!! PLEASE DO NOT WASTE YOUR TIME!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I called a line not where motormax was located but in...

1.8
by andreasmall143 on Jun 23, 2021

I called a line not where motormax was located but in Orlando. I asked the guy was their any problems with vehicle because I had to drive over hour to get to dealership. He told me there's nothing wrong with vehicle. So I drove over an hour but owner of motormax told me motor was shot and it was great deal for mechanic. I left without explaining my situation. I will never go back.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Never had anything they advertised. They blamed the...

1.0
by k90 on Jun 19, 2021

Never had anything they advertised. They blamed the papers that they advertised in for posting errors. Was told any good deals were mechanics special. Pure bait and switch.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

After a three and a half hour drive, I arrived at...

1.0
by RFLETCH on Jun 09, 2021

After a three and a half hour drive, I arrived at Motormall to a cannibalized truck that looked nothing like the photo. The front grill,dash & door panels where missing, the tires where flat & off the rim. It was tucked in very back of the mechanics lot. The sales were not professional or friendly. Basically this was a (bait & switch). Thoroughly discussed & mad I then had to endure the 3 1/2 Hour ride home with my brother, business partner & niece. It was overall a horrible experience. Zero stars!

Overall experience 1.0 Does not recommend this dealer.

Less than zero rating.HORRIBLE experience.Traveled 3...

1.0
by Reggielewis47 on Jun 06, 2021

Less than zero rating.HORRIBLE experience.Traveled 3 hours to be lied to and scamed. Left unhappy will be reporting to bbb. DO NOT WASTE TIME,GAS AND ENERGEY. TRUE SCAM ARTIST TWO LOTS WORKING TOGETHER...

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

MotorMall is the only car dealership that l deal with!...

5.0
by danmiller2951 on Jun 03, 2021

MotorMall is the only car dealership that l deal with! The staff is always helpful and friendly. They are always willing to go the extra mile!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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